The Pan Am Series – Part XIX: Clipper Maid of the Seas

“Clipper 103 requesting oceanic clearance”

21 December 1988, the day Pan Am flight 103, Clipper Maid of the Seas, was destroyed by a terrorist act, is a date that anyone connected with Pan American World Airways – passenger, employee, friend or fan – will always be, to quote President Franklin D. Roosevelt, “a day which will live in infamy”. For many, this tragic and awful catastrophe marked the beginning of what was to be the slow demise of the once great airline. During the course of the past two weeks Pan Amers all over the world have been posting messages on the social media with thoughts about the events of that horrible day and the loss of their colleagues and passengers on that flight and the people of Lockerbie, Scotland. In addition, memorial events have been scheduled around the world as well as a call for a moment of silence at 1902 hours, GMT, the moment  Clipper Maid of the Seas disappeared from radar.

Pan American flight 103 was the last of three daily nonstop Pan Am flights scheduled between London Heathrow and New York Kennedy airports.  It originated in Frankfurt Main with a Boeing 727 and changed gauge to a Boeing 747 at Heathrow for its transAtlantic sector. The scheduled departure was 1800 hours. The October 1988 timetable, below, illustrates the flight:

On 21 December 1988 Clipper Maid of the Seas (Clipper 103) operated the London-New York sector and pushed back just after its scheduled departure time of 1800 hours.

Clipper Maid of the Seas

Clipper Maid of the Seas (photo credit itusozluk.com)

Paula Helfrich and Rebecca Sprecher in their novel, Flying – a novel, dealt with that day through their fictional character Zoe Longfield. The pre-departure events described in the excerpt below are factually correct.

“Zoe heaved her crew-bag over the aircraft’s wet doorsill, the rain seeping around the jetway’s transom on this rainy evening.  Hawea’s nanny had been late arriving at the flat, so she’d rushed to the airport in a hurry. As she passed through the doorway, she noticed a small chip in the molding of the emergency slide.

“Damn, Morning Light, here you are again!”  She smiled ruefully at the maintenance chief, who turned the pages of the ship’s maintenance log for the engineer’s signature as he headed out on his pre-flight check.  Making a bet with herself, she checked the history of cabin maintenance items going back several weeks.  Sure enough, N739PA’s aft toilet banks had been inoperable on at least 15 log entries, and all had been written off.   One acknowledgement out of Amsterdam responded to the entry “Toilet 4-3 broken,” with a terse, “Still broken, but trying.”  She laughed and showed the maintenance chief.

“’Yes, miss, sometimes it’s a bit tough to get all these moving parts moving in the proper order.’  He noted that the aircraft had just come in from San Francisco some four hours earlier, and they had not been able to schedule several major cabin items due to a worker shortage and the weather.

 “She responded, ‘You know, Chief, this Clipper Morning Light is almost older than I am!  I remember her from that tiny chip on the slide cover at the L-1 door on my training flight in 1970, and the damned toilet was broken then!’

“He laughed, ‘G’wan, then. Yer not that old! Besides, she was Morning Light for a long bit, and then the big brains changed her name to protect the innocent.  Now they’ve called her Maid of the Seas.’   Look, they’ve even repainted the name on the nosecone.”  And sure enough, they had.

* * *

“Maintenance workers in blue uniforms swarmed over the exterior of the aircraft, refueling from massive fuel points set into the cement apron and conferring over maintenance items. Ramp workers drove out the long buggies of baggage containers, which had sat in the rain all day, unsupervised, set up by some anonymous daily planning docket. She looked casually out as the ramp workers maneuvered the first silver baggage container tagged AVE4041 up the belt.  Engines roared from the takeoff runway, aluminum baggage cans rattled, and voices crackled loudly on two-way radios, their words indistinct.  Permeating all of this familiar mayhem was the heavy, sweet-thick smell of jet fuel and machine oil and the constant scream of accelerating engines.

“Zoe looked out at the rain falling steadily, softly, creating a grey ground fog on the tarmac and a ghostly pall over the other aircraft in the middle taxiway as they glided past towards the active runway, their colors muted in the mist. In the First Class galley before her, two port stewards conferred with the flight attendant on duty, covering the inventory of meals, equipment, supplies and special orders that had been loaded and labeled in each galley compartment. They laughed companionably, and the younger of the two men, a handsome man of Mediterranean complexion, flirted amiably with the attractive German flight attendant.  Zoe smiled, catching the eye of the older steward and rolling her eyes, causing him to laugh out loud and nudge his colleague.  She laughed, shaking her head and heading down the left aisle to the economy section galley.

“Several of the crewmembers were gathered there, discussing the latest in the depressing news about Pan Am’s seemingly endless financial woes while they went about the business of preparing for another load of passengers.  They were a collegial, cosmopolitan group.  Zoe had met or flown with most of them in one place or another.  She had shared the December 24th birthday of the French woman some years ago in Beirut at a wild all-night party. She heard the accents of Germany, England, Ireland, Spain and the Scandinavian countries. Crewmembers recounted stories of paying several hundred dollars to commute from Berlin to London on a Pan Am subsidiary, and then working back from London to Frankfurt later that day.  It was a crazy world, and every dollar was measured twice. 

* * *

“There were 13 working crew altogether, almost all based in London. The cockpit crew was from New York, and all were tired from the ongoing anonymity of the new scheduling policies, in which practically everyone was a stranger.  The cabin crew were somewhat alienated by the new locked doors and cockpit-exclusive rules.  Everything appeared to be more-or-less on time for a 6 p.m. departure, with the cooperation of the weather. 

“The load was forecast at 257, with a few deadheading crew and Christmas vacation non-revenue passengers hitching a ride stateside for the holidays ahead.  There was the usual mix of Europeans, Americans, students, diplomats, military and civilian families, single soldiers, businessmen and professionals.  As was typical these days, the load was heavy in First Class and Clipper Class, and fairly light in the three economy sections, where savvy travelers could snag several adjacent seats in a row for a good night’s sleep.  [Zoe] had volunteered to work in the First Class section where there was an extra jumpseat, and the load certainly warranted the extra hand. The briefing was soon over, and the crew dispersed for duty-free shopping.

* * *

“[Zoe took a]  look through the preliminary passenger manifest, listed by name and seat number.  Businessmen and senior professionals in the First Class and Upper Lounge, many with VIP codes next to their names: DALPO—do all possible, or EXCOR—extend courtesies.   A number of diplomats, techies and university professors in Business Class were often distinguished by their titles.  She thought of the impossibly handsome man she’d known briefly, seated opposite her jumpseat, his slow smile of recognition, their brief and white-hot affair. Pahlavian had reappeared in her life just days before with pleasant surprises, and they’d agreed to have dinner when she returned, after Christmas.  Nowadays, most surprises have to do with who might blow us up.

“She noted two stars in the Clipper Class section:  Gannon, 14-J and McKee, 15-F, who appeared to be travelling under diplomatic status but with military recognition.  Another Swedish diplomat named Carlsson was seated nearby in 17-H.  She frowned slightly and noted the anomaly.

“In the economy sections, the demographics loosened up and passengers were spread out, leaving empty rows in the middle of the aircraft.  The list showed lots of single travelers—professionals or sales executives, military officers and enlisted, some with family members seated next to them.  There would be many students travelling alone for the holidays. She noted the name of a young student, Khalid Jaafar in 53-K, almost the last row, as the only ‘profile’ candidate on the plane.  Stop being stupid, she told herself.   There were several young couples.  Some special needs coded:  diabetic meal, vegetarian, hamburgers, seats together.   No birthdays or wedding cakes today.  These codes were clustered around seven families travelling with elderly parents or teenagers, some younger children.  Baby meals and bassinets were noted for six infants and toddlers travelling with their families.  On a flight like this, it would be easy to move passengers around, ensuring an empty seat next to a young military sergeant travelling with her infant child in seat 32-K.

“Waiting for the boarding announcement, [Zoe] took a few moments to observe the actions of the young flight attendant she was check-riding, noting her calm assurance and professional demeanor with approval.  She thought of her training check-ride so many years ago with Sally—sweet Sally so far away in Hawai’i, so happy and settled.  She was sorry that their friendship had gone on hold.

* * *

“The old-timers and the Sky Marshalls had taught her to read the manifests, something crews rarely had time to do these days, but it gave an airline an advantage to find someone a birthday cake and have the crew sing, to deliver a bottle of champagne for an anniversary or to an obviously enamored honeymoon couple, or even to folks who had just met. At least tonight, just a few days before Christmas, she thought it might be a great gesture to offer a bottle of champagne to the oldest passenger, seated in 26-F, Ibolya Robertine Gabor, a 79-year-old Hungarian who had ordered a wheelchair on arrival in New York.

“Military personnel were noted on the manifest for any special duties and emergency assistance, primarily because of their training.  Some Pursers at holiday times offered on-the-spot upgrades, or asked other passengers to step aside to allow the young soldiers to leave the aircraft first, a form of honor reserved only to the Purser’s discretion, and not found in any regulation book.

“She took her assigned position as the passenger-boarding phase was announced, greeting passengers cheerfully and recognizing names or seat numbers she had noted. 

“The Purser signaled the imminent departure by announcing that the doors had been closed. . .

* * *

“The aircraft hummed along its taxiway, finally turning into the active runway and revving for takeoff position.   [Zoe] noted . .  the clouds still scudding by with intermittent rain and a fitful sunset, as the huge aircraft started its ponderous take-off roll.   She pressed her head back, completely relaxed, always anticipating this special moment when rotation took away the thudding roar and the thousands of pounds of aircraft became airborne, every time a miracle of flight.”

At about the same time, Roger Cotton, a London businessman driving west on Bath Road, which runs parallel to Heathrow’s runways, saw a Boeing 747 lift off and noted that it was a Pan Am Clipper, likely heading to New York.

In London, Denny Rupert, a student on his way to the United States to visit his parents for the holidays, had checked into a hotel for the night. He was originally booked on Clipper 103, but elected to take a flight the next day so he could spend extra time in London with friends rather than his parents in Minnesota.

At about 1900 hours, at 31,000 feet with a ground speed of 434 knots on a northwesterly track of 321 degrees, Clipper 103 was picked up by the Scottish Area Control Center at Prestwick, Scotland, where it needed clearance to begin its crossing of the Atlantic Ocean. The aircraft appeared as a small green square with a cross at its center showing its transponder code. The code gave information about the time and height of the plane: the last code for the Clipper showed it was flying at 31,000 ft.

Captain James Bruce MacQuarrie called Prestwick: “Good evening Scottish, Clipper one zero three. We are at level three one zero.” Then First Officer Ronald Wagner spoke: “Clipper 103 requesting oceanic clearance.”

These were the last words heard from Clipper 103. Soon after that, air traffic controller who watched the Clipper as it crossed Scottish airspace, saw that the aircraft’s transponder stopped replying somewhere over Lockerbie. The ATC controller tried again to communicate with the aircraft, but there was no reply. Not one, but several radar returns on his screen altogether disappeared.

Arnie Reiner was working at Pan Am’s flight safety office at New York Kennedy Airport on that day. It was just a routine day until the secretary of Pan Am’s Senior V.P. of Operations came through the door. What follows are Reiner’s recollections of that day, which are featured in his story about Lockerbie in Pan Am – Personal Tributes to a Global Aviation Pioneer:

 “[T]he Senior V.P. of Operations’ secretary came through the door and announced that the airline’s system control group had just been informed that Flight 103 had disappeared from the radar during departure from London and was presumed down.  Soon after that, network news reports flashed word throughout the world that Pan Am 103 had gone down in Lockerbie, Scotland with the loss of 243 passengers, 16 crewmembers and an unknown number of casualties on the ground.

“The company’s aircraft accident contingency plan was immediately activated.  Every key department was involved and a 24-hour command center at Kennedy Airport was established to coordinate company post-accident efforts and assign duties.  Concurrently, a go-team  was  assembled primarily from Flight Operations and Maintenance and Engineering with supporting members from other departments to assist in the investigation at the accident site with government investigators from the U.S. Federal Aviation Administration (FAA),  National Transportation Safety Board (NTSB ), a Boeing representative and  a large contingent of investigators from Britain’s Air Accident Investigation Branch (AIB).  Representatives from the Airline Pilots Association (ALPA) and Flight Engineers International (FEIA) unions also flew to the scene and assisted in the effort.

“As a member of the go-team I assembled with the rest of the group at Pan-Am’s JFK Worldport that evening to catch the evening flight 002 to London.  Captain Bob Gould, Senior Vice President of Operations, would lead the team.  The Worldport was a somber and frenetic scene swarmed by media reporters with their cameras and lights intent on capturing the sorrow and anguish of relatives and friends gathered there to meet those who would never arrive on Flight 103.  Company representatives were on hand to lend what comfort, support and assistance  they could at a time of bottomless despair.

* * *

“.  .  . We were met at Heathrow by Pan Am staff, whisked to a chartered twin engine plane and flown to an airport near Lockerbie.   After quickly dropping off our bags at a hotel, Captain Gould and I split off from the group and had a driver take us about the town and out into the nearby countryside to take in the scope of the accident scene.  It was immediately obvious from the large debris area in town and out in the surrounding countryside east of Lockerbie that the 747-100, Clipper Maid of the Seas, N739PA, experienced a catastrophic in-flight breakup at a high altitude.

* * *

“The nose section had broken off and was in a field outside town with First Officer Raymond Wagner and Flight Engineer Jerry Avritt still inside the wreckage when we arrived.  Captain James MacQuarrie lay outside, already covered by a tarpaulin.   Debris was visible in the steeply rolling pastures in every direction.   A portion of the horizontal stabilizer was off in the distance.  An engine lay imbedded in a Lockerbie street.  The center fuselage and wings   had come down almost vertically, striking a housing area and exploding on impact.  Over 10 homes in the immediate vicinity were destroyed and others were badly damaged out to 900 feet.  The impact and explosion fueled from the fuselage and wing tanks gouged a huge elongated crater where the houses once stood.  Looking down into the scorched impact trench, there were no signs of cabin occupants.  About a half mile away, a fuselage section aft of the wing root struck  a house and impacted a street leaving passengers and  cabin crew  tangled and broken in building debris and aircraft structure. Constables guarded the scene. Residents milled about, quietly.

“We returned to the hotel, washed up and gathered the Pan Am group for a preliminary briefing. I presented to the group what Bob and I had seen and learned so far: That obviously there had been a very rapid catastrophic in-flight breakup and the aircraft had come down steeply, shedding parts as it descended; and so far as we knew there was no distress transmission from the crew before the plane disappeared from air traffic control radars; and that our objective was to keep an open mind about what might have happened, not speculate, and follow the evidence.  But privately my thinking was that by then 747s had been around over 18 years. Pan Am was the driver behind their development.  They were structurally damage tolerant, solid planes with robust systems redundancies and in nearly two decades of operating experience at Pan Am, they didn’t just suddenly fall apart in midair.

“Something else was going on here.  I’m certain the structural engineers from the company’s Maintenance and Engineering Department who sat at the briefing that evening were thinking along the same lines.  

* * *

“[After several days of investigative work] “[o]ur group’s first break, the one confirming our unspoken suspicions, came while walking down a country road when a farmer approached and told us he and his wife had removed a number of suit cases from nearby sheep meadows to keep them out of the rain.  He said they were in a shed by his house.  There in neat rows were about a dozen pieces of passenger baggage, one with distinct scorch marks.  Also that day, one of the British AIB team members noted a distinct bowing out of a fuselage skin fragment.  Then a constable accompanying our group found a heavily pitted fuselage fragment in the tall meadow grass.  It was tagged and bagged by the constable to assure continuity of evidence and taken away for analysis. The following day the British announced that analysis of the wreckage confirmed that an explosion had occurred in a cargo container in the forward cargo compartment.  A later investigation revealed that forces from the blast breached the fuselage and internal shock waves led to further fuselage failures which quickly led to the aircraft’s in-flight disintegration.

“With official confirmation that the loss of Flight 103 was a terrorist act and not an accident, our role as accident investigators had  ended and one of the most  intense forensic and criminal investigations was just beginning.” 

Kelly Cusack was working the New York Reservations Department that day. Below are his memories:

“On 21 December 1988 I was working in Pan Am’s New York Reservations Department. About 2:20 in the afternoon I was summoned into the Manager’s Office along with about 20 other experienced agents. The manager, Bob Turco, closed the door and said “the 103 is missing.” In 1988 flights between London and New York did not go missing. We all instantly knew that our aircraft, passengers and crew had been lost. We were assigned to work a toll free number for families and friends calling in for information. It was emotionally excruciating as we were not authorized to give out any specific confirmations until London did a flight coupon (this was back in the days of paper tickets) recount, though we could see the passenger list in the computer. 

“Later that evening I was assigned to begin arranging travel for Next of Kin who wished to travel to the crash site. I worked 24 hours straight and remember a colleague, Cathy Dorr passing me in the hallway and remarking she had lost complete track of time and her only gauge was passing me periodically in the hall and seeing my beard grow in. I finally went home and slept a few hours and then worked another 24 hours on various crash related follow up. I flew home to my family Christmas Eve morning, got into bed and slept for 24 hours. 

“My life would be all about the 103 for the next 6 weeks, traveling to Lockerbie for the Memorial and working at both the Pan Am Building and JFK Operation Centers. It was a very sad time. I was 26 and was very aware of all the young Syracuse University Exchange students who had perished on the flight as well as crew members I had known.”

Below is a poem by Susanne Malm, a former Pan Am flight attendant:

The Demise of Clipper Maid of the Seas

“Clipper one zero three,
at level three one zero,
requesting oceanic clearance,”
advised the transmission
over Scotland’s Prestwick Control.

Cpt. MacQuarrie throttled back,
scanned the gauges,
affirmed the crossing
of the shining, briny “pond.”

“All is well!” chimed the bell,
oblivious, like the innocents
cradled in aluminum and
safely secured by seat-belts,
to a ticking terror
in the cargo hold below.

Pulsing Mach stem shock waves,
spawn of terrorists’ maniacal minds,
punched through the P in Pan Am
on the Clipper Maid of The Seas,
maimed at 434 knots,
giant wings afire like Apollo’s muse,
Cpt. MacQuarrie lifeless at the helm,
thumbs indented, clutching the yoke.

Wreckage rained on Lockerbie,
unwary sleepy Scottish village,
flaming fragments
of a proud clipper’s voyage,
and an echo of
MacQuarrie’s final desperate plea
to save the souls entrusted to his care:

“Clipper one zero three,
at level three one zero,
requesting oceanic clearance,”

That never came.

Thanks to the late Paula Helfrich and Rebecca Sprecher for excerpts from their novel, Flying – a novel and to Susanne Malm for her poem.

Further information about Flying – a novel is available through Amazon.

For additional information about Pan American World Airways:

The Book Pan Am – Personal Tributes to a Global Aviation Pioneer is an oversize hard cover book, suitable for a coffee table. There are over eighty stories written by Pan Amers and friends of Pan Am about historic events during the 64 years of Pan Am’s operations, each illustrated with colorful images that include posters, ads, rare baggage tags, timetables and aircraft.

This book is available through Amazon.

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Also available is a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline Second Edition

front-and-back

The book is available on eBay. Signed copies (on request) if purchased on eBay.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

The Pan Am Series – Part XVIII: First Round the World Flight

A Round-the-World Trip Home

If there is any one thing that stands out in Pan American World Airways’ history is its legendary round-the-world service. After World War II, Pan American pioneered the service on 17 June 1947 when Clipper America, a Lockheed 749 Constellation, departed La Guardia Field in New York on the first ever scheduled round-the-world flight. After stops in Gander, Shannon, London, Istanbul, Dhahran, Karachi, Calcutta, Bangkok, Manila, Shanghai, Tokyo, Guam, Wake, Midway and Honolulu, the Clipper arrived in San Francisco on 29 June. As Pan American did not have authority to operate domestic flights in the United States, the Clipper ferried to New York, arriving at La Guardia on 30 June via Chicago to complete the journey.

There was, however, a previous round-the-world flight to La Guardia Field, completed just a few years before Clipper America’s historic trip, and that was the epic journey of the Pacific Clipper, a Boeing 314 flying boat, commanded by Captain Robert Ford.

This flight, which was unplanned, is recognized as the first flight around the world by a commercial airliner. It began as a routine trip from California to Auckland, departing 2 December 1941 from San Francisco for Honolulu, with a stopover in San Pedro. The departure of Clipper NC18606 (the call-sign used at the time), always a memorable experience, is described in Ed Dover’s The Long Way Home – Revised Edition:

“The full-throat-ed roar of the four engines filled the cabin as NC18606 moved forward into the takeoff run.  The slap-slap of  the water under the hull became a staccato drum beat.  Spray whipped higher over the sea wings.  After a few seconds the hull began to rise out of the water but was not quite free.  Ford held the yoke steady as the airspeed indicator displayed the increasing speed: 40 knots…  50…  60…  70…

314a

“At 70 knots Ford brought the yoke back gently.  The Clipper nosed up.  Passengers seated in the aft compartments might have thought they were about to submerge as the tail came close to the water and the spray hurtling back from the sea wings splattered the windows.  At 75 knots Ford eased up a little on the yoke then immediately brought it back.  This rocking motion was necessary to raise the ship “on the step” – that area of the hull which would be the last to break free from the clinging suction effect of the water now hurtling along underneath the ship.  As the airspeed went to 80 knots the sound of the water abruptly ceased.  The thrumming beat against the hull was replaced by a sudden smoothness as the great ship broke free and began climbing.”

From San Francisco to Honolulu, the total flying time was twenty-two hours and fifty-eight minutes. The next leg of the trip, from Honolulu to Canton, was scheduled for departure on 4 December. For this leg, and the rest of the trip, another Boeing 314, NC18602, the California Clipper, later named the Pacific Clipper, was employed; and at 0830 that morning, Captain Ford, with passengers and crew, took off and headed south. Twelve hours and fifty-seven minutes later, the Clipper landed at Canton. Two days later, after stops in Suva and Noumea, the Clipper was en-route to Auckland when, two hours out, Flight Radio Officer Eugene Leach heard the following (quoted in The Long Way Home-Revised Edition):

“…no confirmation from the American Consulate in Auckland at this time, but it appears that Japanese naval forces have launched a surprise attack on the American naval base at Pearl Harbor on the Hawaiian Island of Oahu.  Unconfirmed reports indicate that at least twowaves of bombers have destroyed or disabled a great number of naval vessels and have also attacked and severely damaged Army Air Force installations at Hickam Field and Schofield Barracks.  We are attempting to obtain details from the American Consulate, but all communications are subject to priority delays.  Please stand by and we will bring you the latest developments as they become available. Once again, repeating our initial report…”

Upon learning of the attack on Pearl Harbor, Captain Ford reached for and opened an envelope labelled “Plan A – Top Secret – For Captain’s Eyes Only”. The Captain was ordered to remain in Auckland until further orders from headquarters in New York.

For a week after landing in Auckland, no word was received from headquarters in New York until, on 14 December, Captain Ford received the following (quoted in The Long Way Home-Revised Edition):

“TO:              CAPTAIN ROBERT FORD

FROM:         CHIEF, FLIGHT SYSTEMS

SUBJECT:  DIVERSION PLANS FOR NC18602

NORMAL RETURN ROUTE CANCELED STOP PROCEED AS FOLLOWS COLON STRIP ALL COMPANY MARKINGS COMMA REGISTRATION NUMBERS COMMA AND IDENTIFIABLE INSIGNIA FROM EXTERIOR SURFACES STOP PROCEED WESTBOUND SOONEST YOUR DISCRETION TO AVOID HOSTILITIES AND DELIVER NC18602 TO MARINE TERMINAL LAGUARDIA FIELD NEW YORK STOP GOOD LUCK STOP”

On the evening of 15 December 1941, Clipper NC18602, left Auckland. From The Long Way Home-Revised Edition:

“Bill Mullahey peered into the darkness ahead of the small boat. Except for the electric lantern he held in his hand, no lights were visible along the length of the seaplane channel. As he motored slowly along the length of the takeoff area he strained to detect the presence of any floating object that might present a risk for the takeoff. Water takeoffs and landings at night were marginally safe at best. Under these conditions the risk was magnified many times. With full fuel tanks and the added weight of the stripped down engines, NC18602 was at least 1,000 pounds over-grossed. Ford would need every bit of takeoff length to break free of the calm water of the bay. There would be no room for error. As Mullahey approached the far end of the channel, with his electric lantern providing the only visual reference, he slowed to a stop and took one more look around. Then, very carefully and deliberately, he held the lantern aloft and waved it in a horizontal arc toward the takeoff end of the channel where Ford waited with engines idling. “’There it is,’ Johnny Mack called out. ‘Bill’s reached the end of the channel. That’s the all clear for takeoff signal.’ Bob Ford had also spotted the light signal. He tightened his grip on the throttle controls. ‘Okay, Swede, full power follow through, now!’ Once again the overpowering roar of the four Wright Cyclone engines filled the cabin. NC18602 surged forward into the blackness, guided only by the dim point of light at the far end of the channel. Within 35 seconds, Ford had the big ship on the step and, with a gentle back pressure on the yoke, broke free of the water and settled into a shallow climb. As they reached 200 feet, they passed the motor launch where Bill Mullahey was still waving his lantern.

“’Godspeed, you guys!’ Mullahey uttered a quiet prayer as the Boeing roared past. ‘…and good luck. You’re going to need it!’”

The Clipper flew through the night to Noumea, where it picked up Pan American staff and refueled. From Noumea the Boeing proceeded to Gladstone to off-load its passengers (the Pan American staff) and get fuel. Unable to get 100-octane gas, the aircraft flew on to for Darwin with the fuel tanks one-third empty, an eleven hour trip over land, and, for Captain Ford and his crew, a journey into the unknown. Having no charts, the crew had put together some makeshift charts from old geography books found at Auckland library. In addition, as the trip was over land, if something went wrong, a safe landing would be impossible: a belly landing would destroy the aircraft and end the flight home.

At Darwin, the crew faced a city in panic, fearful of a Japanese attack, with drunks either fighting or passed out in the street. They were, however, able find the fuel, and gassed up in the midst of a thunderstorm. Not long after fueling was completed, early in the morning of 18 December, the Clipper was back in the air, en-route to Surabaya. This trip was not without a big scare for Captain Ford and his crew, as described in Robert Gandt’s China Clipper – The Age of the Great Flying Boats:

“Flying in radio silence over the island of Java, the Pacific Clipper was suddenly intercepted by fighters – Dutch – whose pilots had never seen a Boeing flying boat and were unable to identify the aircraft. For several tense minutes the fighter pilots debated by radio whether to shoot the intruder down. Finally one of the Dutchmen thought he could discern part of an American flag on the top of the wing. The fighters stayed on the Boeing’s tail, their guns armed, until the entire entourage arrived in Surabaya-with the Clipper landing in a minefield. “Not until later, when they chatted with the young fighter pilots in the officers’ mess, did the flying boat crew realize how close it had been. The Dutch in the Far East had been badly mauled by Japanese air raids. The fighter pilots were anxious to retaliate. They wanted to shoot something down. It had almost been the Pacific Clipper.”

After landing in Surabaya, Captain Ford and his crew learned that there were no accommodations available for them and that the only fuel they could get was 90-octane. They also learned that they would need immunizations for their next stops, Trincomalee (Ceylon) and Karachi (then British India). The Boeing was fueled with 90-octane, with the remaining 100-octane shifted to the inboard mains for use in takeoffs and landings.

After a brief rest, the Pacific Clipper was off to Trincomalee, flying over an unknown sea. Having taken off with 100-octane fuel, at 2000 feet Captain Ford decided to switch to the 90-octane. The procedure involved switching from the inboard mains tanks to the sea wing tanks. The process was slow as the cylinder head temperature gauges needed to be monitored. Once finally stabilized the Boeing was, according to Ed Dover, “flying on auto gas; a condition never contemplated by the engineers at Boeing or at the Wright engine factory.”

Things went well for a while, until something went wrong with the engines. From The Long Way Home-Revised Edition:

“’How’s it look, Swede?’” Ford asked. ‘So far, so good. Cylinder head temps seem to be holding. But we’re flying full rich. We’re going to have to lean it out for best fuel range.’

“BANG! The sudden sound filled the cabin and the Clipper shook as though it were in the grip of a gigantic storm. BANG! Again. ‘Backfiring on Numbers Two and Three!’ Johnny Mack called out. ‘Those cowlings are shaking like Jell-o!’

“’Back off the mixture, Swede!’ Ford shouted. Rothe quickly moved the mixture controls toward the rich side of their range. Just as quickly the banging stopped. But the cylinder head temperatures remained just under redline.  

“Once again the mixture controls came back. Once again the manifold pressures increased and the cylinder head temperatures rested within a degree of the forbidden redline.

Then: BANG! BANG! The Clipper shook as though it were a rag doll in the hands of a very active child. Quickly, but with more control this time, Rothe eased the mixture controls back to just under the mark where the backfiring would start. ‘That’s about the best we can do,’ he called out. ‘We can stay below the backfire point, but I can’t guarantee the head temps. They’re just about out of normal range for long-range cruise.’”

Because Captain Ford had no charts for the trip, just the coordinates of their destination, he had to fly by dead-reckoning at a very low altitude in order to detect any landmarks that could help in navigation. As the Clipper droned on, they encountered a Japanese submarine. The submarine, crew, lounging on deck, quickly ran for the deck gun. At the same time, Captain Ford went to full power and pointed the nose up, where they found safety in the clouds. After a flight of twenty hours and twenty-six minutes, the Pacific Clipper landed in Trincomalee, where the crew was able to find accommodations as well as 100-octane fuel. After a day of rest the Clipper was off for Karachi. However, about an hour into the flight No. 3 engine blew, spewing oil over the wing. Ford turned the plane around and returned to Trincomalee, where the crew was able to repair the engine with the spares they had on board, starting work on Christmas Eve and finishing on Christmas Day.

On 26 December, the Boeing was off for a second time for Karachi, and this time they made it, landing in the city’s harbor at 1600 hours. The crew rested and refueled and on 28 December took off for Bahrain where they spent the night and also topped off the fuel tanks, but only with 90-octane. This time, the problem was not as acute as previously, given that the amount taken on was minimal.

From Bahrain, the Clipper flew to Khartoum, over-flying the Arabian Desert and the Great Mosque at Mecca. Soon they intercepted the Nile River and followed it to Khartoum, where they landed on the confluence of the Blue Nile and the White Nile, below Khartoum. There they encountered a British presence and were able to get 100-octane fuel and charts for their next flight to Leopoldville. During takeoff down the Nile, part of an exhaust stack blew off No. 1 engine. Although the Boeing continued to gain altitude, No. 1 engine was much noisier than the others and it constituted a fire hazard. But with no spare parts in Khartoum, Captain Ford continued southward. On New Year’s Day, 1942, after a flight over the interior of Africa, Captain Ford put the flying boat down in the fast flowing muddy waters of the Congo River at Leopoldville. Their next stop, Natal, Brazil, was 3100 nautical miles away across the Atlantic and loomed as the longest leg the Clipper ever covered.

The flight logs of 1st Officer John Mack (left) and 4th Officer John Steers (Courtesy of Ed Dover):

The next morning, the Clipper was off again. In preparation for the long trip that lay ahead, 5,100 gallons of fuel was taken on, weighing some 33,600 pounds. Takeoff would be tricky. The temperature was very high and there was no wind. And just downstream began the cataracts. Robert Daley, in An American Saga – Juan Trippe and His Pan Am Empire, describes the takeoff:

“A worried Ford revved his engines as high as they could go, and headed downstream  . . . taking advantage of the six-knot current, but heading straight for the cataracts, hoping to lift off out of this glassy calm before going over the edge. But the flying boat was so heavily loaded that it would not lift. An average takeoff would have lasted thirty seconds. This one took ninety-one. Just before entering the rapids, the hull broke contact with the river – barely. Ford held the throttles wide open because beyond the cataracts came the gorges of the Congo – a new problem. The flying boat was so heavy that Ford could not make it climb. It was down in the gorges. The wings were deformed from the overload of fuel and the ailerons wouldn’t move, and Ford was skidding all of his turns. To hold the engines wide open any longer than a minute was to risk burning them out, but three minutes had now gone by, and still Ford couldn’t throttle back. Still he held full power until at last the Boeing had cleared the gorges and begun to climb.

“After dropping back to cruising power, Ford listened to his engines for a while. They sounded all right, so he pointed the nose of the Boeing due west toward the South Atlantic and Brazil.”

The flight to Natal, Brazil took twenty-three hours and thirty-five minutes, the longest flight of the entire journey. The  Clipper arrived at about noon, where repairs were made to the exhaust stack on No. 1 engine and the ship was refueled. Insecticides were also sprayed inside the aircraft. Soon the Boeing was back flying to Port-of-Spain, Trinidad and Tobago, on its penultimate leg where she landed at 0300 hours, thirteen hours and fifty-two minutes from Natal. In Port-of-Spain, after nearly forty hours of continuous flying, the crew rested. However, sensing the smell of home, the crew filed back on board and were soon off on the last leg of their epic flight. From The Long Way Home – Revised Edition:

“Bob Ford glanced at his wrist watch. 5:54 A.M. I guess it’s time to give those LaGuardia boys a wake up call, he thought. He picked up his microphone, but paused with it poised just in front  of his face. Just what the hell do you say after coming all this way? The simpler, the better, I guess. Well, here goes. He pressed the microphone button with his thumb.

“The morning was black and bitter cold. A mournful whisper of wind teased the outside of the glassed-in tower. It was the only sound to be heard inside the dark interior where the lone mid-shift controller sat nursing his coffee mug. Aircraft movements during the night in the New York control area were minimal. His thoughts rambled. Two hours to go. * * * Tough trying to stay awake on dull shifts like this when it stays dark so long. * * *

“‘LAGUARDIA TOWER, LAGUARDIA TOWER – PAN AMERICAN CLIPPER NC18602, INBOUND FROM AUCKLAND, NEW ZEALAND. CAPTAIN FORD REPORTING. DUE TO ARRIVE PAN AMERICAN MARINE TERMINAL LA GUARDIA IN SEVEN MINUTES. OVER!’

“‘What the hell!’ Did he fall fast asleep and dream it? But in a couple of seconds he was fully alert and digested the full impact of the sudden presence blasting out of the loudspeaker. Hunching forward in his seat, he grabbed his microphone and, almost sub-consciously, out of long habit, responded.

“‘PAN AMERICAN CLIPPER 18602. THIS IS LAGUARDIA TOWER,  ROGER'” * * *

“[Ford was told he had to hold for about an hour to land in daylight] * * * ‘AND SAY AGAIN, CONFIRM YOUR DEPARTURE POINT. WE HAVE NO OVERSEAS INBOUNDS AT THIS TIME.’

“‘I SAY AGAIN, INBOUND FROM AUCKLAND, NEW ZEALAND, BY WAY OF THE LONG WAY ‘ROUND FOR ABOUT THE PAST MONTH. IT’LL SURE BE GOOD TO GET HOME AGAIN'”

With that, this epic round-the-world flight was completed. Robert Gandt summarized it fittingly:

“To a flying boat had fallen the distinction of making the first round-the-world flight in a commercial airliner. Bob Ford and the Pacific Clipper, though they had not set out to do so, had entered history.”

Ford's Flight Route

For additional information about Pan American World Airways:

The following works were used in preparing this blog: Robert Daley’s An American Saga – Juan Trippe and His Pan Am Empire, Ron Davies’ Pan Am – An Airline and its Aircraft, Ed Dover’s The Long Way Home – Revised Edition and Robert Gandt’s China Clipper – The Age of the Great Flying BoatsIn addition, retired Pan Am Captain John Marshall’s two articles on Captain Ford’s flight published in Airways Magazine were also valuable sources in preparing this blog.

To learn more about the history of this pioneering airline, click on the title below for preview of

Pan American World Airways – Images of a Great Airline Second Edition

This book is available on eBay .

Another excellent book is Pan Am – Personal Tributes to a Global Aviation Pioneer, which was published to commemorate the 90th Anniversary of Pan Am’s founding. It contains more than 80 stories written by former Pan Am employees and international media friends who had personal experience with many of Pan Am’s key events during its history. It is the perfect companion to Pan American World Airways – Images of a Great Airline Second Edition and can be purchased on Amazon.

Preview Pan American World Airways – Aviation History Through the Words of its People, which is available on Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

The Pan Am Series – Part XVII: Death of a Grand Lady

Clipper Witch of the Wave at Sao Paolo, taken in 1991 (photo by Normando Carvalho, Jr)

Clipper Witch of the Wave at Sao Paulo in 1991 (photo by Normando Carvalho, Jr)

Memories of a Last Flight

On 4 December 1991, Pan American World Airways ceased all operations. The night before, Captain John Marshall flew the last flight from New York Kennedy Airport to Sao Paulo, Brazil, flight 211, a Boeing 747, departing at 8:30 p.m. Arriving in Sao Paulo the next day, he was awakened from his post-flight sleep by a phone call advising him that the airline had ceased to exist and that all aircraft needed to be out of South America that afternoon. In “Death of a Grand Lady”, he writes about his experiences. The story first appeared in the February 2001 issue of Airways Magazine.

Below is his story in its entirety:

“It was a miserable early December night.  The ride to the airport seemed to take forever; riding in the last row of the airport bus I sat and brooded as the rain pounded against the windows and the wind howled.  I was in uniform, overnight bag on the seat beside me, attracting glances from the few other passengers as we boarded, but then I always did when in uniform.  Was it my imagination or was this night different?

“I was scheduled to take the airline’s last flight of the night from Kennedy to Sao Paulo, Brazil, an eleven hour undertaking that would arrive in time for the unbelievable Sao Paulo rush hour.  We would snatch what sleep we could during the day, and then operate the return flight that evening, landing back in New York just as the sun was coming up.  Two all-nighters back to back, but only away a day and a half.  Tough, but productive.

Pan Am’s last timetable with map, schedule page showing Captain Marshall’s flight and 747 configuration.

“I disembarked from the bus at our “new” terminal, dingy and uninviting.  Our venerable and traditional Worldport, once the most modern and innovative structure of its kind in the country, had been usurped by our successor on the North Atlantic, Delta Airlines.  We had been displaced into the aging facility next door that had been hastily vacated by Delta.  Rumor and conjecture had been running rampant throughout the airline for weeks.  Delta had appeared during the summer, a White Knight making all the right noises, trading for our fabled Atlantic routes along with airplanes and crews, in return for a promise to support the New Pan Am, an emaciated airline returning to its Latin American roots.  Now as Pan Am was poised to exit from the ignominious bankruptcy that had plagued and embarrassed us, we would survive and fly on, albeit in a bit of a different form.

 

Overhead view of Terminal 2 (left), Pan Am's terminal after Delta took over the Worldport (Terminal 3, right)(photo from Airchive)

Post 1991 overhead view of Terminal 2 (left), Pan Am’s terminal after Delta took over the Worldport (Terminal 3, right)(photo from Airchive)

“I stopped at the desk in the tiny make-shift Operations Office and met the rest of the crew.  Due to the length of the flight there would be five of us, three pilots and two engineers.  The two first officers and I went over the paperwork while the plumbers went to the aircraft.  Then I climbed the stairs to the flight attendant’s briefing room, and walked into a buzzsaw.  I heard the latest, and nastiest, rumor for the first time.  I walked in and twelve voices all clamored at once,  ‘Is it true, captain?  Is Delta really pulling out of the deal?  What would happen then?’  It was a cacophony of shrill anxiety, with questions that I could not answer.

“This was new to me, but if even a bit of it were true it wasn’t good.  Voices swirled around me as I tried to make sense of what I was hearing. A tiny sick feeling niggled in the pit of my stomach as I quickly finished the briefing and hurried out to the aircraft

“A late-night ennui seemed to have settled over the terminal, and the unending drizzle outside did nothing to dispel the gloomy atmosphere.  I strolled quickly through the boarding area, alone with my thoughts.  The milling throng of waiting, restless passengers may as well not have existed.

“Once aboard, I settled into the long-familiar pre-departure routine, losing myself in the comfortable ritual.  For awhile it seemed like just another flight.  Passenger boarding and cargo loading was seamless, and without a glitch.  It was almost as though we were being hurried away.  We pushed back exactly on schedule, more the result of the late hour than anything else, and for once the lousy weather did not hold us up.  Only fifteen minutes from push-back to takeoff.  They should all be this efficient!

“At top of climb we settled into the task of tuning the big Boeing to the knife-edge efficiency of cruise flight, a delicate exercise designed to extract the maximum benefit from each pound of fuel.  Hurrying south into the night, the familiar checkpoints passed quickly, and soon we picked up the call sign of  Clipper 441, the nightly service from Miami to Rio.  Captained by an old friend, we chatted into the shank of the morning about the chain of ominous developments that threatened to overwhelm the airline.

“We crossed the Amazon at Santarem, with the eastern sky beginning to gray on the horizon.  Down across the endless green rain forest, we touched down at the sprawling Sao Paulo Airport almost exactly on schedule.  It was a beautiful early summer morning, and I was very much looking forward to a breakfast beer and a long nap.  Little did I know that for Pan American World Airways, this was a day that would live in infamy.

Baggage tag for Sao Paulo from 1950s era.

Baggage tag for Sao Paulo from 1950s era.

  ViewfromAir-SaoPaulo   guarulhos-airport-c-wing

Recent views of Sao Paulo Guarulhos International Airport

“The telephone rang, rudely, just past noon.  I came swimming up out of a deep sleep, confused and disoriented, groping for the insistent instrument.  The Pan Am Manager for South America was on the line, and his first words erased all traces of sleep from my brain.  In essence, it was over.  The airline had ceased to exist, just like that.  Decades of colorful history, of pioneering routes and opening oceans and continents to air commerce, all of it gone, in a stroke.  ‘All of the airplanes must be out of South America by this afternoon, Captain,’  he said.  ‘Your aircraft is turning around in Montevideo immediately, and will be back in Sao Paulo by three.  You must contact your crew and any others who may be at the hotel.  I suggest you contact the local station manager to make the arrangements.  The airplane must be away by dark.’  He rang off, and left me pacing the room with my jumbled thoughts.

“The next couple of hours passed in a blur.  By some miracle I managed to contact everyone in the crew and pass on the sad news.  I talked to the Sao Paulo station manager, the cheery Brazilian who had met me at my airplane just a few hours earlier.  ‘We must have some sort of catering,’  I said to him. ‘I’m sure no one has eaten anything since early this morning, and it’s going to be a long night.’  I tried to think of all the little details, to cover all the bases.

“Our crowded crew bus left the hotel at three.  It was a somber trip.  Tears flowed as questions and endless speculation filled the air.  The bus hurried through the mysteriously light traffic and sped toward the outskirts of the sprawling city.  It was as though our departure was being hastened by some dark and sinister force.  At the airport the transformation was nothing less than appalling.  The orderly infrastructure that we had left just hours before was now chaos.  All of the signs bearing the airline’s name had mysteriously disappeared, counters were deserted, computers unplugged and stacked haphazardly wherever there was space.  The few passengers we met stared at us as though we had some terrible contagious disease. I left the cabin crew in a forlorn little knot in front of the now anonymous ticket counter and went backstage looking for the operations office.  By mistake I opened a door into a room full of employees — it was a meeting of some kind, and not a happy one.  I could make a good guess at the subject.  The only sounds were muffled sobs; I hastily closed the door and moved on.  The operations office was manned by a harried clerk manning the one lone working computer.  He glared at us as he tossed the paperwork on the counter, as though all of this was our fault.  He explained that we were to ferry the airplane to New York; the crew that had brought it in from Uruguay would remain on board.  He was hurrying us along just like everyone else, anxious to be rid of this dreadful contagion.

“Finally there was nothing more to do.  The station manager appeared and covered the details of the departure.  The airplane was parked in a deserted corner of the massive airport, and he had managed to have it catered, thank God.  My stomach was reminding me that I hadn’t eaten since breakfast on the inbound flight, eons ago.  Our unhappy little brood gathered around and we headed for the bus that would carry us to the last departure, the last airplane we would ever call Clipper.  There was a hurried consultation between the station manager and an assistant, and then a quick question:  ‘Captain, we have a favor to ask.  The mother of one of our agents here has been visiting her from New York. Now she will have no way to return without paying full fare.  Do you think you could take her?’

“I almost laughed aloud.  What could they do, fire me?  ‘Of course, señor. That should be no problem.’  They could have gone out front and sold tickets on the sidewalk, for all I cared.

“In less than half an hour we were airborne.  We were a miserable band of about fifty crewmembers plus one somber Brazilian lady who spoke little English.  As we took the runway I keyed the mike.  ‘Sao Paulo Tower, this is Clipper One Zero Two Two.  Request permission to make a low pass over the airport on departure.’

“’Negative, Clipper.  Permission denied due to traffic.’ Short, terse, and to the point.  There was to be no sentimental farewell here.  To them it was just another departure.  I thought briefly about doing it anyway, then said to hell with it.

“We took off into the lowering sun and set the nose of the big Clipper northward toward the northern hemisphere winter.  I thought briefly about what we would do if we had any sort of problem and had to divert.  What would happen then?  What would we do for support, for maintenance if we needed it?  Would there be money for hotels for my oversized crew if we had to overnight?  All questions with no answers.  I thought about the airplane that was carrying us home on our last ever journey.  She was a 747-122, one of several we flew that had once belonged to United Airlines.  What would happen to her now?  Would she be bound for an ignominious grave in some southwestern desert?

“We had two full crews aboard, and the pilots offered to share in the duties, an offer that normally I would have gratefully accepted.  Tonight, however, I was reluctant to give up my seat to anyone; this was a flight that none of us wanted to end.  In ordinary times this takeoff and landing would have been the first officer’s, but not tonight.  He had accepted the inevitable with grace and a smile.  Finally I relinquished my seat and wandered back into the darkened cabin.  Little knots of people gathered in the galleys, pools of light amidst the great cabins now dark and empty, almost sinister in the silence.  I sat in one of the luxurious first class seats, seats that by all rights should have been filled with happy, chattering passengers who would pay my salary.  Tonight there was no one.  I tried to doze and could not, and finally gave up and went back to the flight deck.  As I opened the door I had a sudden feeling that this was all a cruel hoax, that everything was just as it was.  The airplane roared into the night, the three crew-members watching the performance with studied indifference, it was like a thousand other nights, quiet and comforting.

“I got back into the left seat, savoring the sounds and the night; the benign drone of the engines, the majesty of the December sky.  I wondered when I would ever experience them again.  For lack of anything better to do,  I decided to see if I could raise the company.  I dialed up Houston Radio and asked for a phone patch.  To my surprise, Pan Am dispatch answered almost immediately.  We chatted for a moment about routine things; I dragged out the brief conversation.  We were both reluctant to sign off, each of us recognizing the finality of the contact.  ‘You’re the last one, Clipper,’ he said.  Suddenly tears welled in my eyes, for the first time the reality of this unspeakable scenario hit home.

“Then finally it was time to go, to close this unhappy chapter.  We started down into the early morning glitter of New York City; it was cold and windy, the air crisp and sparkly.  At two a.m. we were the only traffic, and we cut the corners onto the runway 31 Left ILS.  None of the controllers knew what to say, and we didn’t either.  We taxied to a far corner of the sprawling ramp in front of the International Arrivals Building where we were greeted by one lone maintenance type whose sole contribution to the proceedings was to install the gear pins and wheel a maintenance ladder up to the left forward door.  He wore a Delta Airlines uniform; I had never seen him before.  He was gone almost as soon as he arrived.  The descent from the airplane was almost worse than the flight itself, the flight attendants teetering down the rickety ladder with tote bags and flight kits, following slowly one by one.  There was a Volkswagen van of undetermined vintage poised to take us into the customs hall, where the one lone inspector sympathetically waved us through.

“And so it was over.  What the future would hold for all of us none could foresee, only that this chapter was closed.  We had had a grand run, dancing with one of the grand ladies of the industry.  Growing gracefully beautiful in her middle age when we met, she had moved with stately grace even as she grew older.  We waltzed happily together into her sunset years, and it was only later that she showed the lines and ravages of age and neglect.  None of us will ever forget her.”

Captain John Marshall served as a pilot for Pan Am from July 1964 until 4 December 1991.

For additional information about Pan American World Airways:

To learn more about the history of this pioneering airline, click on the title below for preview of

Pan American World Airways – Images of a Great Airline Second Edition

This book is available on eBay .

Another excellent book is Pan Am – Personal Tributes to a Global Aviation Pioneer, which was published to commemorate the 90th Anniversary of Pan Am’s founding. It contains more than 80 stories written by former Pan Am employees and international media friends who had personal experience with many of Pan Am’s key events during its history. It is the perfect companion to Pan American World Airways – Images of a Great Airline Second Edition and can be purchased on Amazon.

Preview Pan American World Airways – Aviation History Through the Words of its People, which is available on Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation