Pan Am Series – Part XLVI: The Last Clipper

The Last Clipper

“Any pilot’s final flight is traumatic, but when it’s the last for an American Icon, it becomes a part of history.”

Pan American Boeing 727-235 - Same Aircraft type as Clipper Goodwill (Photo by Pedro Aragão)

Pan American Boeing 727-235 – same Aircraft type as “The Last Clipper”. (Photo by Pedro Aragão)

TWENTY-THREE years ago today, Pan American World Airways ceased all operations and thus ended a glorious existence that included pioneering events that shaped what international commercial aviation is today. Last year this Series featured the story of the last Pan Am 747 to South America piloted by John Marshall. This year will feature the story by Mark Pyle of the Last Clipper to carry revenue passengers from Barbados to Miami. He was also the pilot of that flight and his story is featured in the book Pan American World Airways – Aviation History Through the Words of its People. Here it is in its entirety:         

“At one time, I subscribed to Aviation Quarterly, which was remarkable in its quality, its appreciation of aviation, and its unrelenting pursuit of excellence. It was hardbound and worthy of being perused in my favorite lounge chair as I enjoyed a snifter of choice brandy. I was a life-time charter member, but it is now defunct and belongs to history. Nothing is forever!

“My airline now belongs to the past as surely does my aging lot of forgotten magazines. Pan American World Airways is lost–lost to corporate ineptitude, governmental indifference, and an inability to change with the world it helped to bring together.

“’It looks like a beautiful day to go flying,’ First Officer Robert Knox of Greensboro, N.C., said as we began our ritual of checking the weather along our route of flight. Flight 219, bound for Bridgetowne, Barbados, was one hour from departure. We completed the paperwork that would ensure that the trip would meet all legal requirements for performance and weight and balance. We were more than businesslike, because CNN had reported the night before that Delta Air Lines had withdrawn its support for our newly proposed company.

“On most occasions, we would have made a comment or two about sports or hobbies at a predeparture briefing. Individuals who had not flown together before would use such small talk to break the ice of unfamiliarity. This morning was certainly different–an air of finality hung about everyone at our counter. The fact that it was 6 a.m. further depressed the atmosphere. The engineer, Chuck Foreman of Washington, D.C., was poring over the fuel figures. He had just returned to the Boeing 727 from its much larger cousin, the jumbo Boeing 747.

“We walked briskly to our aircraft, ship No. 368, one of the newest Boeing 727s in the fleet and quite a pleasure to fly with its more powerful engines and spirited performance. Pan Am had many Boeing 727s, but most were older. Their engines were always adequate but would not produce the kick in the seat of this newer model. I stowed my gear in the cockpit with a feeling of quiet pride, generated by command of such a machine. I then walked aft to greet the flight attendants who would complete our ship’s company on this beautiful New York morning.

“Immediately, the purser raised the question of Delta’s withdrawal, and my answer was the same as it would be to my cockpit crew members: ‘Whatever the day holds, we will make it a good trip.’ All agreed that it would be, whether as the first of many, as the promised ‘born again’ Pan Am with roots in Miami, or as the last of many.

“We acknowledged the push-back clearance from our ground team, or what had been our ground team. Now that they were attired in their Delta uniforms, we felt a sense of unreality as we left the gate. Our aircraft responded in its usual marvelous manner–the engines whined to life as though longing to push onward into the promise of this cloudless morning. The ground team gave us a salute, and we were off. The navigational computer engaged, and we took our place on the runway as the final checklist items, routine with years of repetition, were completed.”

Clipper Goodwill

“As we gathered speed, I marveled at what fine engines the wonderful folks at Pratt and Whitney had provided for us. Gently, I eased the nose of this beautiful airplane skyward. The sound of rushing wind and whirring instruments added to what is always a magic moment in every pilot’s life. The ground fell rapidly away, and the sky above beckoned. Both man and machine were happy to oblige. We turned away from the familiar Manhattan skyline and pointed the nose of Clipper Goodwill south–toward Barbados.

“After leveling at 31,000 feet, the routine of monitoring powerplant and navigational instruments settled in. The conversation once again turned to what we felt to be the abandonment of our airline by what we had all thought was a corporate good guy. Not a visionary by any means, I had detailed my fears along these same lines from the day the agreement was finalized. ‘The Delta promises were necessary to cement the agreement and nothing more,’ I had said, and all along I had hoped I was wrong! I, like many of my friends, was not fortunate enough to transfer, or more correctly, I was not on the right airplane–the Airbus A310. (Delta wanted only certain groups of pilots, based primarily on airplane qualification.)

“We flew over Bermuda, that incredible 21-square-mile piece of volcanic rock, where I had spent my last Christmas on layover. I have many happy memories of Bermuda and of other places–all associated with destinations on what had been a world carrier. Tokyo, Seoul, Bangkok, Manila, Beijing, Berlin, Frankfurt, London, Venice, Oslo, Istanbul, and many other cities–destinations previous Pan Am employees largely pioneered–all hold memories for many more Pan Am employees.

“Only a few puffy cumulus clouds–airborne cotton balls–blocked our way to Bridgetowne as we began our descent. The approach along the western coast of Barbados is surreal. The island is truly a multicolored jewel set in a background of turquoise sea. We landed to the east, as the trade winds nearly always dictate, touching down 4 hours 30 minutes after our departure from New York. We taxied to the gate and shut down our engines as we had done hundreds of times before. This time there would be a difference, a notable difference! In the four and one‑half hours of our flight, tragic history had been made.”

Pan Am Ceases Operations

“The station manager approached as he always did and greeted the inbound passengers. He then stepped into our office (the cockpit) and greeted us cordially, explaining he had some bad news. I quickly responded that I thought we could guess the nature of his grim tidings. He produced a message from New York operations in a very familiar format. This content, however, had never before in its 64-year history been inscribed on any Pan American document. Pan Am, as of 9 a.m. on Dec. 4, 1991, had ceased operations. None of our flight attendants could restrain their emotions, or their tears. All were at least 20-year veterans with Pan American or National Airlines. They vented their disbelief and their resentment of the Delta decision; consoling them prevented those of us in the cockpit from showing our own pent-up feelings.

“Our station manager asked us if we would operate the trip to Miami. He would find a way to buy fuel. Many passengers were stranded, and some Pan Am employees were packing to leave their stations and their jobs. We informed our station manager that we would delay as long as possible. This would ensure that all those wishing to return to Miami had time to board. We waited more than two hours in mostly silent thought while the passengers gathered from their hotels and employees packed their belongings.

Last timetable0001     Last timetable0002     Last timetable0003-1

“At one point, the local airport employees who had served Pan Am so well, and whom Pan Am had so well served, came to the aircraft. A tearful ceremony followed. Flowers and good wishes were exchanged. The local television news media requested interviews. Airport employees barraged the Clipper Goodwill for last pictures, which would adorn family scrapbooks.

“At 2 p.m. EST, the wheels came up on Clipper 436, hailing from Bridgetowne, Barbados, and bound for the city of Pan Am’s birth. We flew with silent thought, exchanging few words as time passed. San Juan Center cleared our flight direct to Miami, and I punched in the navigational coordinates for Miami International a final time. Little could be said in the face of a solemn reality–the certain knowledge of dead-end careers. What happened can best be described as a death in our immediate family. Pan American was my family in every sense. It was the corporate family to thousands.

“The engineer interrupted my thoughts as we began our descent into Miami: ‘Should I call in range?’

‘Yes,’ I said, ‘someone will surely still be there. The airplanes must be put to bed.’

The engineer spoke again in my direction very softly, so softly I could not understand.

‘Pardon me?’ I said.

 This veteran engineer of more than 25 years choked back tears through clouded eyes. He said, ‘Mark, we’re the last flight–the final flight.’ That circumstance had not occurred to me. He continued, ‘They want us to make a low pass over the field.’

I said, ‘You’re kidding, right? They’re joking!’ Privately, I thought it might be a friend who had landed before me, now pulling my leg.

‘No joke,’ he said, ‘they are going to be there to meet us–some kind of ceremony.’

“Miami lay before us. A cold front had just passed, and fog followed the coastline, extending out to sea almost to the Bahamas. Miami sat on the other side of the fog bank, eerie and beautiful at the same time. Dinner Key lay nestled in the fog. My mind raced at the finality of what I was doing. This wasn’t just the end of my career! This airline’s fading into history far surpassed the end of any individual’s career. Franklin Roosevelt had left from that same Dinner Key aboard Dixie Clipper, bound for Casablanca in 1943, the first American President to fly while in office.

“Pan Am had not been just a part of history, it had made history for all of its 64 years. It was always there when the government needed it. Indeed, Pan American Clippers had many scars as mementos from encounters with enemies of the United States. From Japanese bullet holes a lumbering clipper received as it evacuated key military personnel from Wake Island during the early stages of World War II, to the terrorist bombing of “Clipper 103.” More recently Pan Am pilots and airplanes aided in Operation Desert Storm. A Pan American Clipper brought me home from Vietnam. Now Pan Am had only Clipper Goodwill and this last crew–this final flight.

“With the passengers briefed carefully as to our intentions, I called for flaps 15. We descended on the electronic glideslope that had so often guided me to Miami. We now executed the requested low pass–my first since I left the Navy many years ago. As we flew down the centerline of Runway 12, I noted the lineup of American Airlines aircraft that would soon take our place. As we completed the low pass, the tower issued a final statement: ‘Outstanding, Clipper!’

“Pulling up and turning downwind for our final approach and landing, I looked at the beautiful Miami Airport and the city it serves. We all realized this would be the last time. Again, the finality of the moment slammed my senses. Our wheels touched for the last time in a Pan American aircraft –the last time for a scheduled revenue flight of any kind for this historic airline.

“Approaching the taxiway, we began to see the reception that stretched before us. Airport vehicles of every description–police and security vehicles, port authority and fire equipment–lined the taxiway, and video cameras abounded. Lines of individuals in semi-military formation were everywhere.”

Salute to History

 “As we taxied past the first formations, men and women came to brisk attention and saluted ‘the last of the Clippers.’ Tears welled up in my eyes then for the first time. Many rows of people and machines–all smartly formed–all saluted. I returned the salute just as crisply, fully knowing that their salutes were to this “machine” and to all the ‘machines’ that bore the title ‘Clipper’ for 64 years. Their salute was to the history that this ship represented and to all that had gone before.

“We passed the line of fire equipment, and the water cannon was fired over the aircraft. My emotions reeled under the weight of this tribute to Pan Am’s last flight. I engaged the windshield wiper to clear water that was on the windscreen, but that did little good for the water in my eyes. My first officer fought back his tears. He had worn Pan Am blue for 23 years.

“One final formation–all Pan American ground personnel–tendered their last salute. We approached the gate and set the brakes for the last time. We shut down systems for the last time and secured the faithful engines. Sadly gathering our belongings, we shook hands. Our final fight was over. No eyes in the cockpit were dry. Many of the departing passengers shared our moment of grief. The tears for Pan Am will continue.

69-blocking in-1

“Upon returning to my home, our 13-year-old son presented me with a letter. Through his own tears, he named me Pan Am’s greatest pilot. For one brief moment, on one tearful occasion.”

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

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Pan Am Series – Part XLIII: Flying to the USSR – 3

Москва Часть третья

RESUMING SERVICE TO MOSCOW

After suspending service to Moscow in 1978, Pan American World Airways resumed operations in 1986 under a new bilateral agreement with the USSR signed in January of that year. Negotiations between the US and the USSR had been ongoing prior to the signing and were most difficult due to the shooting down of a Korean airliner by a Soviet interceptor. Eventually the two parties came to an agreement with Pan American getting four flights per week (Aeroflot got two) between New York and Moscow, the right to serve Leningrad (now Saint Petersburg) on the same route and a street-level office in the International Trade Building in Moscow. The agreement also gave Pan American First Freedom (overfly) rights over Soviet territory on flights between Europe and the Indian Subcontinent and also provided a revenue balancing feature whereby upon reaching a 12,000 passenger threshold, Pan American, Aeroflot or both would pay each other $350 per passenger exceeding that threshold.

Х.Мирка, А.Хартман и О.Смирнов

 In the presence of the US Ambassador to the USSR, Arthur Hartman (center) and Deputy Minister of Civil Aviation of the USSR Oleg Smirnov (right), Hans Mirka (left) cuts a red tape after the resumption of air links between the USSR and the USA at Moscow’s Sheremetyevo Aiport on 29 April 1986. (Photo Boris Babanov RIA Novosti)
 

The route was operated by flight 74 with Boeing 747 equipment between New York and Frankfurt and a Boeing 727-200 between Moscow and Leningrad. The return was operated by flight 65, originating in Leningrad. The service, illustrated below from the October 1986 timetable, was operated twice a week.

 1986 - Oct0003     1986 - Oct0004     1986 - Oct0005

pan_am_19861

 

  727 Clipper Invincible Moscow

Boeing 727-235 N4745 Clipper Invincible at Moscow’s Sheremetyevo Airport having arrived on Pan American’s first flight from Frankfurt am Main 29 April 1986. (Photo Boris Babanov RIA Novosti)

727 Moscow

Boeing 727-200 at Moscow, 1987. (Photo Daniel Frohriep-Ichihara)

THE BOEING 747 NONSTOP SERVICE

Pan American continued this service until a major breakthrough in 1988: the inauguration of non-stop service between New York and Moscow with the Boeing 747.  According to James Yenckel in an article in The Washington Post, the new service was an unusual arrangement whereby both Pan American and Aeroflot offered non-stop Boeing 747 service using Pan American metal operated by a Pan American flight crew and were able to sell up to half the passenger and cargo space each, charging fares at their own rates. Each flight would also carry up to three Aeroflot flight attendants to assist Soviet passengers who could not speak English.

The service was hailed by an Aeroflot official as a “friendship air bridge” and came about as a result of the then improving business climate between the US and the USSR. The new nonstop service did not replace the existing narrow-body service that also included the stop in Leningrad.

On 14 May 1988 Clipper Moscow Express a Boeing 747-121 (N733PA) departed New York in the late afternoon and arrived during the morning hours the next day at Moscow’s Sheremetyevo Airport.

1988 - April -0001   1988 - April 0003   1988 - April -0002

The April 1988 time table listing the new Moscow service effective 14 May 1988.

747 Clipper Moscow Express arr Moscow

747 Clipper Moscow Express arr Moscow crew

Clipper Moscow Express arrives at Moscow (top) and the flight crew poses after the historic flight (bottom). (Photos from miniaviamodel.ru)

pan3   Ticket office Leningrad Arthur Rindner photo

Pan American promoted the service with advertisements like the above (left). (Image from miniaviamodel.ru) In addition, a ticket office was up and running in Leningrad (right). (Courtesy of Arthur Rindner).

The Boeing 747 was popular with plane spotters in Moscow, as illustrated by the pictures from the website miniaviamodel.ru.

747 Clipper Neptune's Favorite 1991   747 Clipper Fairwind

747 Clipper Pride of the Sea Moscow   747 Clipper Gem of the Ocean

Clockwise from top left: Clipper Neptune’s Favorite, Clipper Fairwind, Clipper Pride of the Sea and Clipper Gem of the Ocean.

The cabin crew also enjoyed the flights (from miniaviamodel.ru):

Crew-1   Crew-2

Crew-3   Crew-4

 

PROMOTING THE 747 OPERATION: A PERSONAL RECOLLECTION

Elizabeth Hlinko Margulies was working in Pan American’s Public Relations Department and was involved with the initial promotion of the nonstop 747 service. She wrote about her experiences in Pan American World Airways – Aviation history through the Words of its People.  Below is an excerpt from her story, “Glasnost Comes to Pan Am”:

“In 1988, Pan Am and Aeroflot joined forces on a partnership in which the two airlines jointly marketed and operated nonstop  Boeing 747 flights between New York and Moscow.  The Pan Am planes were staffed by Pan Am pilots and cabin crews, while Aeroflot placed flight attendants on board to serve as interpreters and provide branding for Aeroflot.  To promote the service, my job was to help organize a media tour of key cities in the United States.

“This was the type of history-making project that, as a recent college graduate working in the Public Relations department, I both relished and found surprising.   I use the term “surprising” because unlike my Mom who began working for Pan Am during its magnificent rise, I knew that I was working for an airline that was rapidly on its final descent and we were all holding on for dear life. * * *

“When I was first given the assignment to coordinate this project, I was gently ‘warned’ by some of our Eastern European experts that my life would likely be gone over with a fine tooth comb and that I shouldn’t be surprised if I noticed government type agents following me.  I would, after all, be hosting possible Communists in the U.S.  To this day I have no idea if that was a real warning or paranoia from colleagues, but since I didn’t have anything to hide the idea never really bothered me.  In those days, I didn’t know if satellite media tours even existed, or if they did, I’m sure they were too costly to consider for promotional projects like this, so ours was a good old fashioned, pound the pavement series of in-person TV and radio interviews in various cities.  A Pan Am flight attendant and an Aeroflot flight attendant were chosen to represent the partnership.  The Aeroflot flight attendant was accompanied by her ‘escort’…a marketing executive from Aeroflot in Moscow, and I was the Pan Am organizer. 

“The tour itself was a success, generating substantial media coverage for the partnership.  I would like to think that the friendship between the two flight attendants from different worlds came across loud and clear during the interviews.  I’d also like to think that their camaraderie helped to convince people to travel to the U.S.S.R. on this Pan Am-Aeroflot joint venture. 

“The story could end here…a successful U.S. media tour, good media coverage…but it doesn’t.  In the new era of open discussion and free dissemination of news and information, Aeroflot informed us that they wanted to host a similar media tour of the Soviet Union.  For me, this truly was an experience of a lifetime.  * * *

“Imagine my surprise when during the first press conference in Moscow, the reporters turned to me and asked questions like, ‘how much money do you make?’ and ‘are you married?’  I truly was not prepared for these questions, or for having my photo and interview appear in Russian newspapers.  But, after all, this was still the early stages of a new freedom for the Russian people, so looking back now I probably shouldn’t have been surprised at some of the questions.

“The rest of the trip was both remarkable and eye opening.  I remember being in a hotel room in Moscow with the Pan Am flight attendant as we discussed how much we would like to find some fresh flowers to cheer up the room.  We went out for a walk, looking for flowers only to find vases with fresh flowers in our rooms when we returned.  It certainly felt like Big Brother was watching! 

“Another memory that’s etched into my brain is when the Aeroflot marketing executive slipped me a couple of dollars and asked me to go into one of the hard currency stores to buy film so she could take photos of us on the trip.  Apparently it was illegal for Russians to have hard currency or even go into a hard currency store.  Truly eye opening.

” * * *I can say is that I was extremely grateful for the fact that Pan Am operated those joint venture flights…especially the flight that carried me back to New York after my amazing Russian experience.”

Pan American continued operating the non-stop service as well as the 727 service to Moscow and Leningrad until November 1991 when Delta took over Pan American’s European operations.

THE 1990 US-USSR BILATERAL AGREEMENT

During 1990, negotiations between the US and the USSR resulted in a new bilateral air services agreement that opened new destinations at both ends and including both transpacific and transatlantic services. The new destinations included Anchorage, San Francisco, Chicago and Miami in the US and on the USSR side, the Ukrainian city of Kiev, Magadan and Khabarovsk in the Soviet Far East, Tbilisi in Soviet Georgia and Riga in Latvia.

The new agreement also provided that, after 1 April 1991, up to four additional US passenger airlines and up to two all-cargo airlines would be authorized to fly to the Soviet Union, and also provided that the USSR expand Aeroflot’s schedule or establish new airlines to compete with Aeroflot on the US routes.

PAN AMERICAN: THE “CHOSEN INSTRUMENT”

If there was any route in Pan American’s history that could be designated as a “Chosen Instrument” route, the US-USSR could be that route. Pan American was the selected airline because it was recognized as the primary US-flag carrier as exemplified by the USSR’s aviation officials making the initial contact directly with Juan Trippe. After reporting the contact to the US State Department and the Civil Aeronautics Board, Trippe was authorized to negotiate with the Soviets on key issues on an air services agreement between the two countries. However, it can be reasonably concluded that in the end, political considerations were the basis for the final agreement between the two countries and both Pan American and Aeroflot were instruments of those considerations, and therefore instruments of both countries’ foreign policy, hence, the “Chosen Instrument”.

For Pan American, a private enterprise as opposed to the state-owned Aeroflot, the operation was a money loser and the competition was not on a level playing field. Quite simply, Pan American could not sell tickets in the USSR. Under the Airline Deregulation Act, there was a provision for airlines to receive a subsidy for operating into small markets, known as the “essential air services” subsidy. Unfortunately, there was no similar provision for a US flag carrier operating at an economic disadvantage in an international market at the government’s bidding. Pan American was never subsidized and eventually suspended the losing operation but did so when US-USSR relations were souring. It was not until relations began to improve between the two countries in the late 1980s, did the service resume in 1986, crowned with the 747 non-stop service in 1988.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

Pan Am Series – Part XLII: Flying to the USSR – 2

Москва – часть вторая

In the previous posting, the story of how Pan American World Airways began operations to the Soviet Union were detailed from the early negotiations to the first flight on 15 July 1968. For the next ten years, Pan American operated at least a weekly flight between New York and Moscow using Boeing 707 equipment. In 1978, the service was suspended largely due to commercial reasons.

Initially, Pan American’s Moscow service was operated by flight 44 eastbound and flight 45 westbound, with Boeing 707 equipment. In the September 1969 timetable, the service was twice a week, flight 44 operating on Mondays and Fridays, and the return flight 45 on Tuesdays and Saturdays. The route included a stop in Copenhagen, although no local traffic was permitted between that city and Moscow. This service is illustrated below:

1969 - Sep -cover   1969 - Sep -0001   1969 - Sep -0002

By October, 1971, the service was changed to flights 102 (eastbound) and 103 (westbound), with a stopover in London. This was a once a week rotation, with the eastbound flight departing New York on Friday and the westbound from Moscow on Sunday. No local traffic was permitted between London and Moscow. The flights were operated with Boeing 707 equipment.

1971 - Oct cover   1971 - Oct

This service continued through October 1973, although the timetable did not indicate any restrictions on local traffic between London and Moscow.

1973 - Oct cover   1973 - Oct

By 1975, the original flights 44/45 returned to the schedule, with a once weekly service between New York and Moscow, eastbound on Saturday and westbound on Sunday with Boeing 707 equipment. The stopover in Copenhagen was re-instated and there was no indication that there were restrictions on local traffic in the December 1975 timetable. Flights 44/45 also made a New York-Copenhagen-Warsaw rotation on Sundays and Thursdays, returning on  Mondays and Fridays with Boeing 707 equipment.

1975 - Dec cover   1975 - Dec

By August 1978, the last year of operations between New York and Moscow, the service was operated by flight 66 eastbound and flight 67 westbound, using Boeing 747 equipment between New York and Frankfurt and Boeing 727 equipment between Frankfurt and Moscow. The rotation operated twice a week, Mondays and Fridays eastbound and Wednesdays and Sundays westbound. There appeared to be no restrictions on local traffic between Frankfurt and Moscow.

During this ten year period, the US and the USSR. signed an agreement on joint cooperation in the field of transportation calling for exchanges of information in areas that included the safety and efficiency of civil aviation. As a result of the pact, FAA officials and their Soviet counterparts held meetings on a variety of technical subjects. The agreement was one of a series signed by officials during a summit meeting between President Nixon and Soviet leader Leonid Brezhnev. The last of these agreements, signed on 23 June 1973, provided for an expansion of direct airline flights between the two countries. Previously, Pan American and Aeroflot had each been allowed two round-trip flights per week between New York and Moscow. The two airlines were now permitted up to three flights per week, and Pan Am received authorization to land at Leningrad, and Aeroflot at Washington. The new authority was never inaugurated on a scheduled basis.

In 1978, Pan American discontinued operations in the USSR as part of a cutback on its European flights. The load factors were low and this was largely attributed to its inability to gain market share. Quite simply, Soviet citizens could not buy Pan Am tickets. In order to obtain their papers to travel abroad, Soviet citizens were required to hold Aeroflot tickets. In addition, Aeroflot would undersell Western airlines to earn hard currency.

After Pan American discontinued operations, Aeroflot continued its Moscow-New York service. However, under President Carter, Aeroflot service was reduced to two flights per week, effective January 13, 1980, as part of a response to Soviet military actions in Afghanistan.

George Hambleton was closely involved in the inauguration of Pan American’s service to Moscow. In the previous posting, he related is experiences related to the first flight. He also spent time on the ground in Moscow involved with the protocol on the commercial side of the operation. Below are his recollections, taken from his story in the book  Pan American World Airways – Aviation History Through the Words of its People:

“The first New York-Moscow flights made one stop on the way – Montreal for Aeroflot and Copenhagen for Pan Am.  Shortly before Pan Am’s first scheduled flight, another Pan American 707 “protocol” flight, with Government officials and VIP guests took off.  I remember suggesting to New York that the person with the most impact possible to be invited as an inaugural guest would be Jacqueline Onassis.  Secretly, the Russians loved John F. Kennedy.  He had stood up to Khrushchev and made him back down!  Jackie Onassis would have been a sensation.

 “Pan Am’s initial weekly flights were 10 hours 50 minutes eastbound – 11 hours 45 minutes westbound.  First class fares were $584 one way, and $1,109 round trip.  Economy fares were $384 one way off season — $429 during the summer peak.

 “Aeroflot’s inaugural ‘protocol’ flight was led by the Deputy Minister of Civil Aviation.  The Russians had taken our inaugural guests to the Bolshoi in Moscow, so we felt obligated to reciprocate.  Finding forty seats to the ballet in New York was not easy.  We arranged for dinner at a very nice restaurant near the Lincoln Center.  The restaurant had made a major effort to look old fashioned – bare brick walls, with gas lights protruding from the walls.  When the Russian Deputy Minister saw the gas lights, he said, ‘In Moscow we have electricity!’

 “Pan Am’s operation, very efficiently led by Airport Manager, Walter Nelson, at Sheremetyevo, had a much greater impact than its relatively low initial schedules would have indicated.  An analysis of the flights to Moscow by themselves could show a money losing “National Interest” route, but if incremental trans-Atlantic traffic, connecting over other gateways, was added, the Moscow operation was quite successful.  Most connecting passengers would not have called Pan Am if we had not been serving Moscow.

 “In spite of constant ‘stealing’ of our passengers by rank and file Aeroflot employees, we managed to generate more Moscow originating trans-Atlantic traffic than other western airlines.  Aeroflot would not help pending passengers until the long exit and entry visa processes were completed.  The wife of the US Consul came to work for Pan Am, giving us access to visa applications.  We were able to help Russian passengers early in the visa process.  Many of them had prepaid tickets, paid for by relatives in the U.S.

“All tickets had to be issued by Aeroflot’s Moscow reservations office.  It was called the Central International Agency – until I pointed out that was ‘CIA’  They changed the name!

* * *

“No advertising signs were permitted on the outside of buildings in Moscow in those days.  Our corner office on the second floor of the turn of the century Metropol Hotel had two huge bay windows.  We ordered two large signs (white squares, with huge Pan Am blue balls, some seven or eight feet across), and mounted them on the inside of the large bay windows, directly across a square from the Bolshoi Ballet, in the center of Moscow.  With no other advertising signs, and, particularly, no other American signs, in the center of the city, this caused quite a stir. 

“Moscow city officials were bemused, but chagrined.  We were not advertising on the outside of the building in violation of their regulations, and they empathized with this ‘manipulation of the system.’  ‘We see what you’re doing!’ Moscow bureaucrats did not know much about New York.  We assured them, if they let us keep our signs, we’d make sure that Vladimir Samaroukov, Aeroflot’s manager in New York, would be permitted to put up Aeroflot signs there!  We waited a month or so before turning on the lighted Pan Am signs.  By then it was clear to all that an American Company was firmly ensconced in the heart of Moscow – unheard of until that time.  To help cement the arrangement, we may have asked the bureaucrats to help us distribute a few boxes of Pan Am calendars.

***

“As a symbol of confidence, Pan Am had a custom of bringing the entire Board of Directors, with the wives or husbands, on the same airplane for board meetings at different locations around the world.  The Board decided to come to Moscow.  Preparations were exhaustive.  We even had my good wife, Janet, do a survey of ladies’ rooms in areas we planned to take the Board.  Intourist was helpful, but, as the Russians say, the reason Napoleon failed in Russia was because his plans were made by Intourist!

“We arranged a private meeting between Minister Loginov and Juan Trippe.  I was privileged to attend.  Although nothing had yet leaked to the press, Mr. Trippe confided to Marshal Loginov that Pan Am had decided not to go forward with supersonic operations, but, instead, to develop widebody aircraft.  Loginov was stunned.  Aeroflot and the Russians had clearly put all their emphasis into developing their version of the supersonic Concorde.  Suddenly, they feared being left behind by the airlines of the world following Pan Am with wide-bodies.

“In spite of continuing tight controls of the Breshnev era – small cracks in the Kremlin walls – (hardly noticeable at the time) – were beginning to appear.  Alya Andersen, wife of New York Times bureau chief, Ray Andersen, worked in the Pan Am office.  She said quietly one day that her father, who lived in Ryazan, a closed area south of Moscow, had devoted his life to this great cause, communism, which he thought was the answer to everything.  In his late forties, he began to realize it was not working – it was all a big mistake.  Alya said he was totally frustrated – he was afraid to discuss it with anybody – but felt he had wasted his life.  There must have been millions of others like him, waiting for glasnost and perestroika, which did not come until Gorbachov, a couple of decades later.”

A Young George Hambleton at Moscow with a Pan American 707

A young George Hambleton at Moscow with a Pan American 707

Once the flights were started, there was a requirement for Russian-speaking flight attendants (then, stewardesses). Ilona Duncan, a flight attendant from that era, was one who was sent to Moscow for a four week course in Russian. Not only did she learn Russian, but also about the Soviet society at the time. Her story also appears in the book Pan American World Airways – Aviation History Through the Words of its People, excerpted below:

“The afternoon of January 12, 1971, as the Pan Am Clipper flight 44 makes its final approach to Moscow’s Sheremetyevo Airport, I glance down at snow-covered fields framed by dark lifeless bushes and trees.  Here and there I can make out a house forlorn in the vast wintry Russian landscape exuding the melancholic mood of the Russian soul so often described in the works of Tolstoy and Pushkin.  Tired from an all-night flight starting in New York via Copenhagen, a sense of excitement drives away my feeling of drowsiness.  I am one of 31 Pan American stewardesses, who signed up for a Russian language course in Moscow.  To alleviate the shortage of Russian speaking cabin personnel since Pan Am started operating flights to the Soviet Union in 1968, Pan American arranged this 4-week program at minimal cost of hotel and meal expenses to us, while we agreed to an unpaid leave-of-absence.  Within our group of eleven nationalities, (French, German, Swedish, Norwegian, Israeli, Yugoslavian, Argentinean, Honduran, Uruguayan, Dutch and American,) I am one of the few with a background of studying Russian at Hunter College, in the hope of eventually adding it to the other four languages (French, Italian, Dutch and German) I am qualified to speak on board.  Federal Air Regulations required at least one person to be able to communicate in the language spoken at the destination country of every flight.

“We arrive at the Hotel National in time for dinner, served from 6:30-7:30 p.m.  A babushka (grandmother) who occupies a desk on every floor hands me the room key and, as we observe from then on, notes down every one of our movements, an outcome of the ongoing Cold War.  My room, which I share with my Swedish friend, consists of two single beds separated by a table.  Heavy curtains hide the view from the window.  A single light bulb dangles from the high ceiling and gives off enough light to reveal the cracks in the lime green walls.  When I go to take a long bath, I discover no stop in the tub, and a shower head is non-existent.

* * * 

“Our daily schedule allows for little idle time, starting with breakfast between 9 and 9:45, lessons at the department for foreign students at Moscow State University from 10 to 1, followed by lunch from 1:30-2:30, and excursions on most afternoons.  Bus transportation is provided by Moscow’s Intourist Office.  Every second day drivers are exchanged for fear we might become too friendly with them.

“We attend a fashion show where we get an authentic taste of life in the Soviet Union, where Russian models present lackluster and unappealing outfits.  We visit Moscow’s Wedding Palace to witness a line-up of grooms in dark suits and brides in frilly white dresses ready to take their vows.  We sleep in bunk beds on a night train for a weekend in Leningrad (now St. Petersburg) and wonder what is so important to hide from our view, that the windows had been boarded shut.  

* * *

“Although interchange with Russians is strongly discouraged, we attract the curiosity of young people.  Among the drab colors worn by everyone in Moscow we stand out in our fashionable attire .

* * * 

“Others want to practice their foreign languages with us. After meeting students at a café, I suggest: ‘Why don’t we all go to my hotel and sit in the lobby?’

“The minute we climb the stairs to the main hall, two men emerge, grab the young students by their arms, shouting in Russian: ‘Rusky nyet’ (No Russians).

“’All we want to do is talk,’ I plead.

“’No Russians allowed in this hotel.’

“One afternoon, my roommate and I walk up to the roof-top terrace on the 23rd floor of the Russia Hotel for a postcard view of Saint Basil‘s Cathedral and Red Square.  Raising my camera for a photo, a male voice screams from behind: ‘Stop, or you will be arrested.’  In a frenzy we make a run for a lady’s room where I quickly remove the film before a uniformed man enters. Terrified we endure a tirade of reprimands. Finding my camera empty he lets us go.  I had forgotten that we are never to take photos from high places. 

* * *

“Despite some anxious moments, the highlights of our stay are the cultural events. Every evening we occupy the best seats at one of the theaters or concert halls. During intermission at the Bolshoi or Kremlin Theatre we savor dishes of mushrooms in cream sauce or ice-cream topped with loganberries.  Never again will I see a performance rising to the level of perfection and beauty as at the Bolshoi Theater. 

“On our last day of school we receive a certificate of attendance.  Our teacher has tried her utmost to drill some basic Russian into our brains. But without prior knowledge most of the students have trouble understanding her and reading the alphabet.  Back in New York, a few months later, I become qualified as Russian speaker on Pan Am flights thrilled to return to Moscow.”

16B-IlonaatAeroflotFlightAcademy-1   16B-IlonaatAeroflotFlightAcademy-2

Ilona Duncan at the Aeroflot Flight Academy

In the next posting, Pan American re-instates its Moscow service in 1986 and introduces a 747 nonstop rotation in 1988.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

 

Pan Am Series – Part XLI: Flying to the USSR – 1

Москва

One of the major accomplishments of Pan American World Airways was its involvement in opening an airline route between the United States and the then Soviet Union (USSR). Of all the routes operated by Pan American, this would probably be the one route on which the airline actually operated as the “Chosen Instrument” or indeed as an instrument of American foreign policy.

The first flight from New York to Moscow was 15 July 1968. However it took years to finalize the arrangements that led to the inauguration of regular airline service between the two Cold War rivals. During this time, relations between the United States and the Soviet Union ranged from friendly to confrontational and included numerous events that were major news makers during that era.

USA and USSR Flag

The first instance of Pan American interest in entering into an airline service agreement occurred during the 1930s when Juan Trippe held discussions with the Russians. These discussions, however, were thwarted by politics. In 1945, the US Civil Aeronautics Board (CAB) awarded American Export (AOA) authority to serve Moscow by extension from Helsinki. Pan American inherited this authority from the AOA merger, but the authority lay dormant due to the Cold War.

About ten years later, during the Geneva Summit in 1955, US President Eisenhower proposed an exchange of airline service agreement with USSR. That year, the USSR concluded bilateral treaty with Finland, its first.

Bob Henriques 1959 magnumphotos.com

President Eisenhower (left) and Soviet Premier Khrushchev (right) in 1959

In 1956, the USSR concluded bilateral treaties with the Scandinavian countries for routes to Copenhagen with “beyond” (Fifth Freedom) rights to London, Brussels, Paris and Amsterdam. In addition, the Soviet Embassy in Washington, DC approached Juan Trippe and Pan American about opening a route between the US and the USSR. Trippe reported the contact to the U.S. State Department and the CAB and was authorized to continue discussions (in effect to revert to his old-style diplomacy), even though the opening of the route would be subject to a bilateral agreement between the USA and the USSR.

Based on this authority, Trippe went to Washington and met with Yevgeny F. Loginov, Minister of Civil Aviation and director of Aeroflot. Talks focused at the start on technical matters such as maintenance facilities, radio navigation, fuel storage and baggage handling. Negotiations were protracted.  During this time, Trippe also visited Moscow.

By 1958, both nations had agreed to exchange airline service and the US-USSR cultural exchange agreement of 1958-59 contained promises that an air pact would be signed in due course. During that time, Khrushchev accused the U.S. ambassador to the USSR of “foot-dragging” in the negotiations.

In 1959 Trippe accompanied US Vice President Nixon to to Moscow and met with his Aeroflot counterpart. The Aeroflot chief later accompanied Khrushchev to the US and suggested the US attempt to persuade the Scandinavian countries to give the Soviets overflight (First Freedom) rights on its route to New York. This suggestion however, was in conflict with NATO policy of “confining” Soviet international aviation and insisting on strict reciprocity. These talks, however, were postponed to a more suitable time due to the U-2 incident, the abortive Paris summit meeting and the shooting down of a USAF RB-47.

US_Air_Force_U-2_(2139646280)    Khrushchev_U2

U-2 aircraft (left); Khrushchev looking at wreckage (right)

 Things eased when President Kennedy was sworn in as President and talks resumed. However, the FAA Administrator warned Secretary of State Dean Rusk that a standard bilateral agreement (modeled on Bermuda) should not be used with Russia, otherwise Pan American would be at a disadvantage compared with Aeroflot. Both countries, however, finally agreed on text, and Pan American and Aeroflot agreed on inter-carrier matters.

Unfortunately, however, the Soviets’ building of the Berlin Wall and the Cuban Missile Crisis intervened, causing President Kennedy to decline to sign the air agreement.

Berlin_Wall_1961-11-20     640px-Kennedy_in_Berlin

Building the Berlin Wall (1961)(left); President Kennedy at the Berlin Wall (1961)(right)

american-and-russian-military-  Bettmann CORBIS

Cuban Missile Crisis (Credit: Bettmann/Corbis)

In 1963, President Kennedy advised Soviet Premier Gromyko that the US is ready to move forward on the airline agreement. There were still issues to be resolved, however, and it was not until December, 1963 that President Johnson, who succeeded the late President Kennedy, instructed Najeeb Halaby (then FAA head, later president of Pan American) to solve the remaining problems with the Soviets regarding the treaty. However, there was opposition to the treaty in the US, with the fear that the treaty will allow Soviet penetration into the Western hemisphere. In addition, the Vietnam War soured relations.

By 1966, USSR and Canada had concluded a bilateral air agreement giving Aeroflot authority to Montreal. President Johnson also suggested that the old agreement should be looked at again, and on 4 November 1966, the US-USSR agreement was signed in Washington.

The agreement differed from typical bilateral agreements where agreement on the commercial aspects of air services between the two countries, including capacity and tariffs, were made subject to a prior agreement between the designated airlines (Pan American and Aeroflot) which, in turn, was subject to prior governmental approval.

According to Marilyn Bender and Selig Altschul in Chosen Instrument, the agreement was a money loser. It entailed a once a week round-trip for each airline and the Russians prohibited Pan American from drumming up business in the USSR. “Although it may have been in the national interest for an American-flag carrier to fly to Moscow, there was no subsidy forthcoming from Washington.”

In 1967, another barrier was encountered when it was discovered that Soviet aircraft did not meet noise limitations, had insufficient avionics and flew too fast for US holding patterns. Rumors were that that the Soviets did not want to share technical data because of the similarity between their commercial aircraft and their bombers.

Later, the Soviet-Canadian agreement was amended  to give Aeroflot beyond rights to New York. A new Soviet plane, the IL-62 began making test trips to New York and other U S airports.

On 15 July 15 1968, Aeroflot’s inaugural flight arrived at New York’s Kennedy Airport; on the same day a Pan Am 707 took off for Moscow on its inaugural flight to the Soviet Union.

First Regular Moscow-New York Flight     Boarding

PAA 707 off to Moscow

PAA 707 off to Moscow-2     PAA 707 arrive Moscow

PAN_707 arriving Moscow 16 July 1968 - 1     KONICA MINOLTA DIGITAL CAMERA

Aeroflot IL-62 preparing for departure in Moscow (top)

Pan American 707 departing New York for Moscow (middle)

Pan American 707 arrival at Moscow (bottom)

All photos from http://www.miniaviamodel.ru

George Hambleton was sent by Juan Trippe to Moscow to develop good relations with Marshal Loginov, the Minister of Civil Aviation and director of Aeroflot. He wrote about this assignment in the book Pan American World Airways – Aviation History Through the Words of its People.  Excerpts from his story are below:

“Juan Trippe had sent me to Moscow from Helsinki in the mid 1960’s to develop good relations with Marshal Loginov, Minister of Civil Aviation, in an effort to persuade Aeroflot to join Pan Am in developing an InterContinental Hotel in Russia.  The contracts had been signed in Helsinki.  Mr. Trippe told me not to tell anyone about the Russian hotel proposal – not even my own boss in Pan Am.  Relations with the Ministry and Aeroflot developed favorably, but a hotel agreement was never concluded.  The favorable relations, however, set the stage for eventual introduction of scheduled services between New York and Moscow.

“During the early negotiations, I remember, with some amusement, our US technical team telling Aeroflot that the FAA required both DME and transponders on all aircraft entering New York airspace.  This was long before GPS.  The Pan Am team said with these two instruments pilots could know their exact location.  The answer from Aeroflot was, “Soviet pilots always know their exact location!”   However, if one had looked closely at the belly antenna of the Russian IL-62, after service began, one would have seen the insignia, ‘RCA’ (Radio Corporation of America).

“In the Cold War decade of the 1960’s, after Sputnick, the Cuban missile confrontation, and the Kennedy assassination, life in Moscow was grim.  The city was bleak, drab and grey.  There was no lighting or advertising signs on the sides of buildings – no color printing – only some faded reds and blue.  The terror of the years of Stalinist purges had diminished but fear was still pervasive – particularly among older people.  The attitude of many was, ‘We have always been at war – with the Germans – before that with the French – the Swedes – and the Tartars.  Our memories are all of sadness.’ * * *

“Into this world I walked as a relatively young man, with a young English wife, two young children, and a Labrador puppy.  How to cope with this system, and have an efficient Pan Am operation off to a successful start was the question.  Given Pan Am’s strict worldwide policy against bribes and corruption, it seemed almost impossible, until we remembered a clause in the bilateral air agreement.  Aeroflot was permitted to distribute advertising material in the United States – and Pan Am was permitted to distribute advertising material in the Soviet Union.

“Here was our incredible secret weapon.  There was nothing in Russia like the Pan Am calendar, with its large, beautiful color pictures of worldwide destinations.  People who had no other color pictures would frame them to hang in their otherwise drab and crowded apartments.  I was told that Pan Am calendars would sell for the equivalent of some twenty or thirty dollars on the black market.  During communist days, the Soviet Poet and playwright Vladimir Mayakovsky wrote ‘Without a piece of paper you’re an insect – with a piece of paper you’re a man!’  We had a piece of paper that made it legal for us to distribute these valuable items – a box of a hundred calendars was a pretty handsome gift – It was advertising material.

“Eventually service began. 

“On July 14, 1968 Richard Witkin wrote in the New York Times:

‘At Pan American World Airways’ second floor sales office in the Hotel Metropol, 15 sons and daughters of American Embassy officials spent much of the rainy Moscow         Sunday putting 16 kopek’s worth of stamps on 22,000 envelopes marking the inaugural        flight….  The letter will be flown to New York on the… Pan American flight, and      delivered to stamp collectors and others with special interest in the start of the route.

‘The (Pan Am/Aeroflot inaugural) flights will culminate a diplomatic effort that had its fragile beginning in the first Soviet-American cultural exchange agreement in 1958.  It also will be another in a series of recent signs that relations between the two countries are being selectively improved, despite strains imposed by the Vietnam War.’

* * *

“In the early 1960’s, Mr. Khrushchev had been saying the Soviet Union would soon “overtake and surpass” the United States.  Speaking at a ceremony celebrating Pan Am/Aeroflot service in the late ‘60’s, Ambassador Llewellyn Thompson said there was one field in which he would welcome the Soviet Union overtaking and surpassing the United States – that was in the number of visitors from Russia to the United States overtaking the number of visitors from the United States to Russia.”

1969 - Sep -cover   1969 - Sep -0001     1969 - Sep -0002

The September 1969 timetable (above) illustrates the Pan American Moscow service that was operated for ten years. In the next posting of the “Pan Am Series” will be a description of the operation during this period.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

 

 

Pan Am Series – Part XL: Round-the-World Flight

Pan American’s Round-the-World Services

48-First RTW

John T. McCoy’s painting of Clipper America arriving at San Francisco, completing the first commercial airline round-the-world flight, 29 June 1947.

 Setting the Stage

With the Fifth Freedom rights granted by Britain in the Bermuda Agreement of 1946, the United States obtained the authority for its international air carriers to pick up passengers in Britain (and in British colonies such as India and Hong Kong) to beyond points in Europe and Asia. What this meant was that Pan American would be able to launch a “round-the-world” service.

At the time, with World War II ended, the U.S. international air transportation system was taking on a whole new complexion. Prior to the war, Pan American Airways was the de facto U.S. flag international air carrier. This was achieved largely by Juan Trippe’s ability to (1) win Foreign Air Mail contracts and (2) negotiate landing concessions with countries of interest. This worked very well in Latin America because for all intents and purposes, Pan American’s activities in the region were in line with the U.S. desire to keep the Germans from establishing any presence there.

With the end of the war, however, as a result of their support to the war effort, the Civil Aeronautics Board awarded the likes of TWA, Northwest, United and American Export (AOA, later acquired by Pan American) international routes, much to the chagrin of Pan American.  Juan Trippe had fought tooth-and-nail to be the designated U.S. flag international carrier (the “Chosen Instrument”), but was thwarted along the way by politicians and his competition. This story and its political intrigue is covered in detail in The Chosen Instrument, by Marylin Bender and Selig Alschul and An American Saga – Juan Trippe and His Pan Am Empire, by Robert Daley.

Nevertheless, Pan American had the beyond authority as granted in the Bermuda Agreement and on 17 June 1947, Juan Trippe departed on the inauguration of Pan American Airways’ round-the-world service, the first for a scheduled commercial airline.

The aircraft used was a Lockheed Constellation model 749, Clipper America, powered by four 2.200-horsepower Wright engines, with a cruising speed of 260 miles per hour and a pressurization system that permitted flying at altitudes between 18,000-20,000 feet.

Clipper America departed from New York’s LaGuardia airport and stopped in Gander, Shannon, London, Istanbul, Dhahran, Karachi, Calcutta, Bangkok, Manila, Shanghai, Tokyo, Guam, Wake Island, Midway, Honolulu, San Francisco and Chicago, arriving back in New York on 30 June. The journey entailed 22,170 miles. Not having domestic authority, the flight between San Francisco and New York was a “ferry-flight” and thereafter all of Pan American’s round-the-world flights departed from one coast of the U.S. and terminated on the other.

The round-the-world service was a fixture in Pan American’s timetables from then on, until the final round-the-world flight in October, 1982. During this time, the iconic round-the-world flights 1 and 2 represented the summit of Pan American’s power and glory.

Pan American’s Round-the-World Schedules

Below are descriptions of Pan American’s round-the-world service from selected timetables over the years. While a variety of flight numbers operated on the route, flights 1 and 2 were a constant and are focused on here.

Initially the Constellation and the DC-4 were employed in the round-the-world service, as shown in the June 1948 timetable. On the eastbound flight 2, the Constellation operated from New York to Calcutta and handed over to the DC-4 to continue the route to San Francisco. In the timetable, flight 2 departed New York on Saturday and arrived in Calcutta the following Tuesday, with stops in Gander, London, Brussels, Istanbul, Damascus, Karachi and Delhi. Flight 2 continued its journey to San Francisco, departing Wednesday evening and arriving in San Francisco on Thursday with stops Bangkok, Shanghai, Tokyo, Wake Island and Honolulu. The flight gained a day crossing the International Date Line between Wake Island and Honolulu. The DC-4 from Calcutta featured “Sleeperette Service”, specially reclining seats with “curtained privacy”.

1948 RTW

Constellation-1     DC-4

Constellation (left, source unknown) and DC-4 (right, PAA postcard).

By 1952, the Boeing 377 Stratocruiser (“Strato Clipper”) was deployed into the service as illustrated in the April 1952 timetable. The westbound flight 1, a Strato Clipper, departed San Francisco on Tuesdays and Thursdays, arriving at Manila on Thursdays and Sundays with stops in Honolulu, Wake Island and Guam. The flight lost Wednesday when crossing the International Date Line. From Honolulu, “Sleeperette Service” was offered. Flight 1 changed gauge at Manila to a DC-4, leaving on Fridays and Mondays for Hong Kong, where a Constellation took over on Mondays for London via Bangkok, Calcutta, Delhi, Karachi, Basra, Beirut, Istanbul, Frankfurt and Brussels. The flight arrived in London on Wednesday morning where flight 1 was paired with flight 101 for New York with a Strato Clipper. There were optional fuel stops in Shannon or Gander on this segment.

1952 RTW    Boeing 377-n

“Strato Clipper” (right, PAA photograph).

By 1954, the Constellation was no longer operating this route and the DC-6B had been introduced, offering “Rainbow” tourist service in addition to the “President” first class service. On the eastbound route, flight 2 was paired with flight 70, a DC-6B offering “Rainbow” service and flight 100, a Strato Clipper offering “President” service, on the New York-London segment. Although the service was offered five days a week, flight two only operated on Mondays. From London, a DC-6B took over and offered both “Rainbow” and “President” service, departing on Tuesday and arriving in Hong Kong on Thursday, with stops in Düsseldorf, Istanbul, Beirut, Karachi, Rangoon and Bangkok. From Hong Kong, flight 2 continued to Tokyo where it laid over until Saturday morning when a Strato Clipper continued the flight to Los Angeles via Wake Island and Honolulu. In addition, from Hong Kong on Thursdays, a DC-4, flight 6, operated to Manila, where a Strato Clipper continued to San Francisco via Guam, Wake Island and Honolulu.

1954 RTW    DC-6B

DC-6B (right, PAA photograph).

By 1956, the Super Stratocruiser and the DC-7B were operating in the round-the-world service. In the April 1956 timetable, eastbound flight 2 from New York was paired with flights 100, 102 and 64. Flights 100 and 102 were Super Stratocruisers departing on Sundays for London with the latter stopping in Boston and Shannon. Both flights arrived in London on Monday and connected to flight 2, a DC-6B, which departed on Tuesday for Tokyo via Frankfurt, Istanbul, Beirut (receiving traffic from flight 64), Karachi, Rangoon, Bangkok and Hong Kong.  At Tokyo, a Strato Clipper took over for the remainder of the trip to Seattle with stops in Wake Island, Honolulu and Portland. Flight 64 was a DC-7B that operated from New York to Beirut where it connected with flight 2. The intermediate stops were Shannon, Paris and Rome. In this timetable, Pan American offered a daily round-the-world service with different flight numbers. With the exception of the service described above, the eastbound flights all terminated in San Francisco.

RTW 1956

377-3 RA Scholefield   DC-7B-n2

 Super Stratocruiser (left, credit R.A. Scholefield Collection) and DC-7B (right, PAA photograph).

 By 1959, the DC-7C and the Boeing 707-121 were seen in the round-the-world service. In the April 1959 timetable, westbound flight 1 operated on Saturdays with a DC-7C from San Francisco to Tokyo with stops in Honolulu and Wake Island. Flight 805, also a DC-7C, operated on Saturdays from Los Angeles to Honolulu, where it connected to flight 1. “Sleeperette Service” was available on both segments. Flight 1 arrived in Tokyo on Monday where a Strato Clipper took over for the segment to Hong Kong where the flight was handed over to a DC-6B. This aircraft continued to London with stops in Bangkok, Calcutta, Karachi, Beirut, Istanbul, Frankfurt and Düsseldorf. From London a DC-7C took over for the trip to New York, with stops in Shannon and Boston. In Beirut, flight 1 also connected to flight 115, a service to New York via Rome and Paris. From Beirut a DC-6B operated to Rome. From Rome, a Boeing 707-121 operated to Paris and then on to New York.

1959 RTW

DC-7C at IDL Allan Van Wickler    707-121 IDL Bob Proctor

DC-7C (left, photo by Allan Van Wickler) and Boeing 707-121 (right, photo by Jon Proctor) at New York.

By 1966, the Boeing 707 and DC-8 were operating a daily all-jet round-the-world service. On Sundays, flight 2 departed New York in the evening and arrived in San Francisco on Tuesday via London, Frankfurt, Vienna, Istanbul, Beirut, Baghdad, Karachi, Calcutta, Bangkok, Hong Kong, Tokyo and Honolulu. Other stops on the route, depending on the day operated, included Belgrade, Ankara, Tehran, New Delhi, Rangoon and Saigon. By 1971, the Boeing 747 operated flights 1 and 2, between New York and Los Angeles with stops in Honolulu, Tokyo, Hong Kong, Bangkok and, depending on the day, New Delhi, Karachi, Tehran or Beirut, and then Istanbul, Frankfurt and London. After the merger with National Airlines, flights 1 and 2 continued in round-the world service between New York and Los Angeles with 747s, with stops in Tokyo and Hong Kong, and, depending on the day, Bangkok, Delhi, Bombay, Karachi or Bahrain, and then Frankfurt and London. The service also added Las Vegas to the route with a change of gauge to a 727 for the flight from/to Los Angeles.

1966 RTW   1971-72 RTW

1981 RTW

707-321 at LAX Bob Proctor    DC-8 at LAX Bob Proctor

747 at LAX Bob Proctor

Boeing 707-321 at New York (top left), DC-8-32 at Los Angeles (top right), Boeing 747-121 at Los Angeles (bottom). Photographs by Jon Proctor.

By the end of 1982, Pan American’s iconic round-the-world service was history. Although flights 1 and 2 continued to operate, the service was between New York and London and onward to points on the European continent. With the sale of Pan American’s London Heathrow route to United Airlines, flights 1 and 2 were removed from the timetable.

The last round-the-world flight departed Los Angeles on 27 October 1982. Merle Richmond, who worked in public relations for Pan American, and his two children were passengers on that flight. His memories of that flight, featured in the book Pan American World Airways – Aviation History Through the Words of its People are excerpted below:

 “They say when French writer Jules Verne wrote Around the World in 80 Days in 1873 it was during a financially difficult time for the classic adventure novelist.  Compared to Pan Am’s travails, it was no sweat.   He couldn’t have been as financially bad off as Pan Am was over a hundred years later when the airline decided to end its historic Round-the-World Flights One and Two.  But whether it was Verne’s novel, which I had read many years earlier, or   perhaps  Nellie Bly’s 1889 epic 72-day tale which she wrote for her newspaper, the New York World, I was awed by their feat and saw the last Pan Am RTW flights as my final opportunity.

“So it was on a fall evening in 1982 during dinner with my family that I announced that I was going to fly around the world that coming weekend, leaving October  27, 1982, and listened as my 14-year- old daughter Diana quickly asked if she could join me, followed later by  my 12-year old son Dwight.  Not sure that they understood the magnitude of the undertaking, I explained that the curtailing of Pan  Am’s Flights 1 and 2, which had been operating since June 17, 1947, represented surrendering what many considered the most symbolic aspect of the airline.  No other airline in the world had previously ever even attempted to make round-the-world service commercially viable. And we would be on the last flight!

“Not only we would be on the final flight, departing Los Angeles that Friday at noon, I told Diana and Dwight that if anybody in recent history had boarded Flight 1 and remained with the plane for the entire duration of the flight until it landed at JFK in New York on Sunday afternoon, I and others I queried, were unaware of such a back-breaking marathon.

“With the advent of jet service in 1958 with the Boeing 707, Pan Am switched departure city of Flight 1 from San Francisco to Los Angeles.  Thus the route of the flight would be Los Angeles-Tokyo-Hong Kong-Bangkok- Bombay-Dubai-Istanbul-Frankfurt-London-New York on a Boeing 747.

“And so on Friday, October 28, 1982, with Capt. Carl Wallace in the left hand seat, we joined the world of Verne and Bly.  * * * For Diana and Dwight, the RTW trip was an unparalleled emotional and educational experience.   

48- kids and clipper    48-On board

“Some two full days after takeoff in Los Angeles we landed in New York on a brilliant sunny fall day.  We had made it in one piece after 56-hours of flying. We had eaten the best airline food in the world (more breakfasts than dinners when you fly west to east). . .  [a]nd yes, Diana and Dwight even did some of the homework they brought with them.

“Altogether, 18,647 miles in 39 hours and 30 min. of actual flying time.  And who knows how many steaks!!!! Worth every bite!”

 

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

 

 

The Pan Am Series – Part X: Flight 100

Flying from New York to London – Pan Am’s Flight 100

707 bw

PROBABLY THE MOST IMPORTANT, COMPETITIVE AND DENSE INTERNATIONAL ROUTE in any form of transportation is the North Atlantic. Today, hundreds of flights make the crossing daily between the major cities of the United States and those of Europe. However, it was not always that way. For most of the 19th and 20th centuries, the principal market was between New York and London. These two cities for all intents and purposes were the main gateways to the United States and Europe respectively, and more passengers and cargo passed through these cities than any others. This article will focus on that market and highlight a major player in it, Pan American World Airways and its signature flight, Clipper 100, one of the most prestigious of airline lore.

But first, a little history. In the 18th and early 19th centuries, crossing the Atlantic was by sail, and the trip was often perilous and time-consuming, often several months. With the advent of the steamship, travel times were greatly reduced and safety and reliability noticeably improved. The Cunard and White Star Lines pioneered these routes and developed the great ocean liners that were national and company symbols. The “grand” ocean liner became a staple in the North Atlantic passenger trade at the beginning of the 20th Century as the technology improved to allow construction of mammoth (at the time) ships with large passenger capacity. The liners competed in the luxury market offering opulent accommodations designed to please the most discerning of passengers. They also competed in speed and comfort. Until the jet age, the liners were the transportation of choice for many a trans-Atlantic passenger. In the US-UK market, the names are legendary: Acquitania, MauretaniaQueen MaryQueen Elizabeth and United States, to name just a few.

(Note: To enlarge any of the images below, simply click on it)

Aquitania   Mauretania I

Queen Mary   Queen Elizabeth

SS United States

SS United States

Commercial travel by air in the trans-Atlantic market did not really play a role in transAtlantic commerce until after World War II. The first commercial flights were pioneered by Pan Am. In 20 May 1939 the first transAtlantic mail service was inaugurated when the Yankee Clipper, a Boeing 314 flying boat, flew from New York to Marseilles, France via Horta, Azores and Lisbon, Portugal. About a month later, on 24 June 1939, the Yankee Clipper established the first airmail service from New York to Southampton, England. In June 1939, the Dixie Clipper, also a Boeing 314, inaugurated passenger service between New York and Marseilles, and in July, passenger service was inaugurated between New York and Southampton. These services were suspended during World War II and it was not until 1945 that passenger service resumed.

As best can be determined, flights were not numbered in the timetables until the ending of the War. In the October 1945 Pan Am timetable, flights were numbered and the flight between New York and the United Kingdom was identified as “Flight 100”, a Boeing 314. It departed New York’s La Guardia Airport on Sundays, Wednesdays and Fridays at 5 a.m. for Foynes, Ireland with stops in Shediac, Canada and Botwood, Newfoundland. At Foynes, passengers connected with a BOAC DC-3 for London (Croydon), arriving at 3 p.m. the next day. By the October 1948 timetable, the equipment had been changed to a Lockheed Constellation and offered a daily non-stop service departing La Guardia at 4 p.m.  and arriving at London Airport at 11 a.m. the next day.

 1945 Timetable -0002-c   1945 Timetable -0001-c

October 1945 Timetable

 314a-oct 13Interior 314-n

 1948 timetable -0001-c   1948 timetable -0002-c

October 1948 Timetable

Interior constellation annual report 1945 Pan American L749 Constellation

In the 1950’s Flight 100 switched to the Boeing 377.  In the June 1954 timetable, the flight departed New York’s Idlewild daily at 4 p.m. arriving London at 9:30 a.m. the next day. On Fridays “The President Special” service was available, which, according to the timetable, was “the ultimate in luxury service”, featuring “Sleeperette” chairs that provided “bed-length sleeping comfort”. Also included was special food service and extra cabin attendants. “President Staterooms” with berths were also a feature of the service. In the October 1957 timetable, the equipment was upgraded to a specially configured Boeing 377 designated a “Super Stratocruiser”.  “The President Special” was offered on Fridays. By 1959, a Boeing 707 was operating the service and in the April 1959 timetable, a 707 departed daily at 8 p.m., arriving London at 7:35 a.m. the following day.  “The President Special” service was offered daily. It should be noted that in the timetable effective 26 October 1958, which included the first jet service, Flight 100 had a 10 a.m. departure from New York, arriving in London at 9:35 p.m. The service was started on 16 November. On 15 November, the all-First class Super Stratocruiser service was discontinued. The new jet service was later changed to the evening departure.

1954 timetable -0001-c   1954 timetable -0002

June 1954 Timetable

 1954 Pres Stateroom cover only 2  1954 Pres Stateroom    377-n

1957 timetable -0001-c   1957 timetable -0002

October 1957 Timetable

 Strat Lounge   377 bw

Page from 26 October timetable (above) showing the start of jet service. For the first time, flight 100 included two-class service, Deluxe President Special and Economy.

 1959 timetable -0001-c   1959 timetable -0002

April 1959 Timetable

 1959 timetable inside-c   707 postcard

By the 1960’s, Flight 100 was a daylight flight departing New York at 10 a.m. and arriving at London at 9:45 p.m., as shown in the September 1961 timetable. In the 1970’s, the Boeing 747 was introduced to the route, as shown in the January/February 1971 timetable, and continued operating the same daylight flight through the decade as shown in the Summer 1978 timetable.

 1961 timetable -0001-c   1961 timetable - 0002

September 1961 Timetable

 707 inflight pres special pahf   707 Main Cabin

1971 timetable -0001-c   1971 timetable -0002

January/February 1971 Timetable

 747-121 postcard   first class 1 300

1978 timetable -0001-c   1978 timetable -0002

Summer 1978 Timetable

With the merger of Pan Am and National in 1980, Flight 100 was discontinued as shown in the Spring/Summer 1980 timetable. All New York-London services were overnight flights and none were numbered “100”. In the timetable that became effective 24 April 1983, Flight 100 returned, operating a daytime flight with a Boeing 747SP. The flight offered 3-class service with “Clipper Class” in a separate cabin, departing at 10 a.m. and arriving in London at 9:40 p.m. Interestingly enough, the timetable announced it as a “New Daily Daylight Service”.

After the sale of Pan Am’s Pacific routes, which included the 747SP fleet, the equipment was changed back to a 747. In the timetable effective 26 October 1986 the 10 a.m. departure was changed to 9 a.m., with an 8:40 p.m. arrival. With the sale of the London Heathrow routes to United, Flight 100 came off the timetable. In addition, as shown in the May 1991 timetable, Pan Am no longer operated the New York-London route. Ironically, the cover of that timetable boasted “More Nonstops Across The Atlantic Than Any Other Airline!”. Little did anyone know that six months later, Pan Am would have no transAtlantic routes except for a 3-times weekly Miami-Paris flight.

1980 timetable -0001-c   1980 timetable -0002

Spring/Summer 1980 Timetable

1983 timetable -0001-c   1983 timetable -0003   1983 timetable -0002-c

April 24, 1983 Timetable

Boeing 747SP (photo by John Wegg, Airways Magazine)

Boeing 747SP (photo by John Wegg, Airways Magazine)

  1986 timetable -0001-c   1986 timetable -0002

October 1986 Timetable

Clipper Pride of the Ocean at London Heathrow

Clipper Pride of the Ocean at London Heathrow

 1991 timetable -0001-c   1991 timetable -0002

May 1991 Timetable

Clipper Belle of the Sky at London Heathrow

Clipper Belle of the Sky at London Heathrow

It is not unreasonable to believe that Flight 100 was Pan Am’s premier passenger flight. Although Pan Am had several lucrative routes in its system, it is fair to say that the New York-London route was the most important. Not only was it Pan Am’s most prestigious route, it could arguably be called its Signature Route. Pan Am put its best foot forward with equipment, in-flight service and scheduling. Nothing was overlooked and as a result, it attracted the passengers who demanded that type of service. According to Carla Marshall, a former Pan Am Purser, “it certainly was our most popular businessman’s flight (few women then).  Always top executives of major companies, both American and European. Nelson Doubleday was a frequent traveler, as was IBM Chairman Thomas Watson. Also NATO General Alexander Haig was often on the 707 flights as was Elizabeth Taylor.”

For Bronwen Roberts, a young flight attendant (then Stewardess) for Pan Am, a very special passenger on Flight 100 was one of the highlights of her 31 year career with Pan Am.

Below is an excerpt from her story about this special passenger in the book, Pan American World Airways – Aviation History Through the Words of its People:

“When I was hired by Pan Am in February 1958, one of 11 from 5,000 applicants, I could not in my wildest dreams have imagined the exciting life I would lead and the fascinating people I would encounter during my 31 year career.

“In the 1960’s Pan Am was the airline of choice for the rich and famous.  Among the celebrities I had on board were the legendary Charles Lindbergh, films stars Robert Taylor, Warren Beatty, Susan Hayward, Sophia Loren and her husband Carlo Ponti,  Audrey Hepburn and her husband Mel Ferrer.

“However my most memorable flight occurred early in my career. As a child I had been subjected to the terror of air raids over Britain during World War Two and I remember listening to the inspiring speeches given over the radio by our then Prime Minister, Winston Churchill. How could I possibly have known then that on April 14th.1961 I would be serving the great man on a Pan Am Clipper flight.  To my everlasting gratitude and indeed to my amazement I was selected to serve Sir Winston on flight 100 from New York along with another British flight attendant, Valerie Wilton, and American purser, Mickey Deangelis.

 “The flight was uneventful and very pleasant with cocktail service followed by a leisurely lunch, with the regular President Special menu consisting of Hors D’oeuvres, including caviar, Terrapin or cream of mushroom soup; entrees, including Lobster Thermidor, Filet of Sole, Himalayan Partridge Sweetbread Financieres, stuffed Rock Cornish game hen, double lamb chops or  Prime Rib of beef, choice of vegetables, salad; and a selection of continental cheeses, desserts and fresh fruit items.   Colmans mustard and horseradish, Stilton cheese, imported teas and crumpets were added.

“After the excitement of the arrival I was taken to be interviewed by the British press and that is how my parents learned in the following morning newspapers that their daughter had had the privilege and honour of serving one of their heroes, something neither I nor they could have ever imagined so many years earlier.”

From the flight deck, Flight 100 was just a regular flight, according to former Pan Am Captain John Marshall, “from the flight deck perspective Clipper 100 was pretty much like any other, except that the scheduling showed us arriving at the hotel downtown around 9 PM, with just time enough to change and get to the pub before last call.  We usually operated flight 101 back the following day departing LHR at 1100.  A very civilized schedule, which is why most of us liked it.”

Because of the attractive scheduling, the most senior and experienced pilots were likely in the cockpit. Thus Flight 100 not only provided the best in the cabin, but in the flight deck as well.

It is fair to say that Pan Am’s Flight 100 set the standard for the ultimate in first class travel. Over the years Pan Am had multiple daily flights between New York and London, but Flight 100 was singled out as the way to travel between the two cities. At that level, the only real competition was the Concorde.

Today, notwithstanding the multiple US cities that have non-stop service to London, New York is still the major departure city from the US to London. Indeed, between New York Kennedy Airport and Newark Airport, there are upwards of 25 daily flights between the two cities. However, credit has to be given to Pan Am for setting the high standards that today’s carriers strive for in that market. Pan Am may be gone, but its not forgotten.

Bronwen Robert’s story about her experiences on Pan Am Flight 100 with Winston Churchill is one of 71 stories in Pan American World Airways – Aviation history Through the Words of its People written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, such as illustrated in this article, see a preview of  the book Pan American World Airways – Images of a Great Airline

It is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

Two Iconic American Institutions

747 Dashing Wave at Ariz    080-ssusstoltenberg-4_3_rx512_c680x510

The Pan Am Series – Part VIII: The Pan Am Shuttle

EAL 727 at DCA   727atDCAcropped

The Pan Am Shuttle was inaugurated on 1 October 1986 in direct competition with the legendary Eastern Shuttle that had been in operation since 30 April 1961. The Eastern Shuttle began with the Lockheed 1049 Constellation and operated between New York LaGuardia , Washington National and Boston Logan every two hours between 8 a.m. and 10 p.m. The service later became hourly from 7 a.m. to 10 p.m. The shuttle required no reservations, there were no seat assignments, no check in was required and no boarding passes were issued. In other words, a passenger simply went to the airport and boarded the aircraft. Tickets were purchased on board after takeoff and there were no drinks or meal service.

The Constellation was eventually replaced by the Lockheed Electra, which was replaced by the DC-9, which was replaced by the Boeing 727-200, pictured above at its LaGuardia gate (left).

Lockheed Electra (photo by Piergiuliano Chesi)

Lockheed Electra (photo by Piergiuliano Chesi)

One feature of the Eastern Shuttle was that every passenger was guaranteed a seat.  If a flight was full, a back-up aircraft was ready to go.  As legend has it, there was once a single passenger who arrived for a flight on time and as it was full, was accommodated by a back-up aircraft.

Eastern Airlines and the Eastern Shuttle were acquired by Texas Air Corporation in 1986.  In June of 1989, the Eastern Shuttle was acquired by Donald Trump and operated as the Trump Shuttle.  Henry Harteveldt was Director of Marketing for Trump Shuttle at the time.  Below are his recollections of the operation:

“When we took over the Eastern Shuttle, Eastern had 14% market share. Within 6 months, we’d increased that to about 48%-49%. Eastern lost market share due to the airline’s labor problems. The day after we started to operate as Trump, we started to see market share — led by key corporate clients — return, because they saw management stability and, importantly, a commitment to operational reliability and maintenance/safety (Eastern never compromised on Maintenance/safety, but corporate clients, travel agents, and the public had their concerns). Pan Am was a sharp competitor, and did some excellent marketing (their “corporate jet” advertising campaign was smart and clever). After we’d been in operation for several months, what we learned was that about 40% of the market was ‘loyal’ to Trump, 40% to Pan Am, and the remaining 20% looked at their watches and went to the airline that had the first departure.”

Trump Shuttle 727 (photo by Felix Goett

Trump Shuttle 727 (photo by Felix Goetting)

Later, the USAir Group acquired 40% of the operation with an agreement to manage it and also an option to eventually acquire the entire entity.  In April 1992, the Trump Shuttle ceased to exist when it was merged into a new corporation, Shuttle, Inc., and began operating as the USAir Shuttle.  In 1997 US Airways purchased the remainder of Shuttle, Inc., and began operation of the US Airways Shuttle, that continues to today.

The story of the Pan Am Shuttle had its roots shortly after the US airlines were deregulated when, in 1980,  the Frank Lorenzo-owned Texas Air Corporation formed start-up, non-union New York Air to compete with the Eastern Shuttle. The new airline used DC-9-30s and later MD-80s on the Boston-New York-Washington shuttle route and also offered popular in-flight snack bags called “The Flying Nosh”.

New York Air DC-9.  (photo by Ed Marmet)

New York Air DC-9. (photo by Ed Marmet)

As part of the previously mentioned Texas Air Corporation acquisition of Eastern Airlines and the Eastern Shuttle in 1986, the government required as a condition of the purchase that Texas Air Corporation divest itself of the  New York Air shuttle operation. Pan Am, in its attempt to gain a presence in the Washington–New York–Boston air corridor purchased it for $100 million. Pan Am also acquired Ransome Airlines (which later became the Pan Am Express).  The purchase of the shuttle operation enabled Pan Am to offer a high-frequency service for business travelers in direct competition with the Eastern Air Lines Shuttle. 

Pan Am’s shuttle operation was different and unique.  First, it operated on the half-hour, rather than on the hour.  It offered in-flight snacks and beverages and featured Samuel Adams Beer. Pan Am went on a marketing blitz when the service was introduced, and differentiated itself from Eastern’s product by emphasizing “Pan Am Service”, recalling the glory days of Pan Am’s world renowned in-flight service. Ticketing was not done on board, rather with ticketing machines located in its terminals at Washington National, New York LaGuardia and at Boston Logan.  No reservations were required.  The passenger simply showed up at the terminal, purchased the ticket at a ticketing machine, and boarded the aircraft.  The passenger also had the option of checking baggage before boarding, although this had to be done at a regular check-in desk. One unique and highly touted feature was that the New York terminal would be the renovated and rejuvenated Marine Air Terminal from where the Boeing 314 flying boats once departed.

Marine Air Terminal at LaGuardia Airport.

Marine Air Terminal at LaGuardia Airport.

The aircraft used were Boeing 727-200s (pictured at the top of this story, right, photo by Andy Martin), acquired from the defunct Peoples Express and from Lufthansa and were in an all-economy configuration.  Pan Am also offered a guaranteed seat.  In one advertisement, called “No Shutouts”, it was proclaimed: “If a flight is full, out comes a second plane to pick up the slack. No bench warmers; everybody gets in the game.” In addition, as its first flight was at 6:30 a.m., beating Eastern’s first shuttle at 7 a.m., the Pan Am Shuttle called itself “The first choice”. Also, to attract the high-yield business traffic, the shuttle was called “The Corporate Jet” and advertisements promoted in-seat telephones for use by passengers to “make connections in high places”. And in one of the best deals of all, members of Pan Am’s WorldPass frequent flyer program earned 2000 miles for every sector flown on the shuttle.  A passenger could accumulate a total of 8000 miles on a round trip between Washington and Boston!

corp jet

Kelly Cusack was involved with Pan Am’s shuttle operation in New York from its inception.  Below are excerpts from his story about his experiences that appears in Pan American World Airways – Aviation History Through the Words of Its People, published by BlueWatePress:

“The Pan Am Shuttle was launched in the Fall of 1986 from the Marine Air Terminal which had been built by Pan Am in 1940 for Trans-Atlantic flying boat operations.  An extension was added on to the original terminal allowing it to accommodate up to 5 jets and hourly service (on the half hour) to Boston and Washington, DC was offered from 6:30am to 8:30pm (Washington), 9:30pm (Boston).

Pan Am SHuttle Boeing 727-200s at the Marine Air Terminal, La Guardia AIrport, New York.  (phot by George Hamlin)

Pan Am Shuttle Boeing 727-200s at the Marine Air Terminal, LaGuardia Airport, New York. (photo by George Hamlin)

“Pan Am’s goal was to compete with service and not price, offering leather seats and in-flight beverages and snacks.  In order to allow customers to enjoy the in-flight perks Pan Am offered advance ticketing unlike the Eastern Shuttle that only ticketed in-flight.  Another unique amenity of the Pan Am Shuttle was the Pan Am Water Shuttle, a ferry service from a pier at the Marine Air Terminal  to Pier 11 serving Wall St in Manhattan.  Because of the layout of LaGuardia Eastern could not match this service.  The Water Shuttle reduced travel times significantly from LaGuardia to lower Manhattan during rush hours.  Pan Am also introduced a “Business Center” in the modified Marine Air Terminal with fax and copier service.  Within the terminal Pan Am offered a wide range of complimentary newspapers and magazines conveniently placed so customers could grab them as they dashed to catch a flight.”

The operation was staffed by New York-based personnel, although in an interesting twist, Pan Am staff from Honolulu also made up the work force.  According to Cusack:

“The Pan Am Shuttle had an unusually high percentage of Hawaiian Employees working in Passenger Service.  With the sale of the Pacific routes to United in March of 1986 there was a surplus of agents in Honolulu.  These agents used their union “bumping” rights to secure positions at the Shuttle.  There were 8 transfers from Honolulu.  They shared a house and a car.  They worked shifts for each other allowing each of them to get home to Hawaii about once a month for a week or more.  They were lovely, warm people and their presence at the Shuttle was uniquely Pan Am.”

Kelly Cusack (center) with Hawaiian staff. (photo courtesy of Kelly Cusack)

Kelly Cusack (center) with Hawaiian staff. (photo courtesy of Kelly Cusack)

The Pan Am Shuttle was a wonderful operation that was very popular and profitable for Pan Am. Unfortunately, with the sale of Pan Am’s remaining European routes and Frankfurt hub to Delta, the Shuttle was part of the deal, and Delta took over operations on 1 September 1991.

Kelly Cusack’s story about the Pan Am Shuttle contains memories of his experiences with the operation as well as insight on its inception and some of the innovative marketing used to make it so successful.  His is one of 71 stories by former Pan Amers in Pan American World Airways – Aviation History Through the Words of Its People.  

This book is available for purchase directly from the publisher:

http://bluewaterpress.com/Catalog/book_pan_am2.html

For publisher specials:  

http://www.bluewaterpress.com/store.php?crn=53&start=4

This book is also available from Amazon:

http://www.amazon.com/American-Airways-Aviation-History-Through/dp/1604520728/ref=sr_1_1?s=books&ie=UTF8&qid=1381238392&sr=1-1&keywords=Pan+American+World+Airways+-+Aviation+History

More information about Pan American World Airways history can be found on the website of the Pan Am Historical Foundation.

http://panam.org/

For additional information about this book:

https://jpbtransconsulting.com/pan-am-book-aviation-history/