Pan Am Series – Part XXXV: Saigon and R&R-2

Pan American in Vietnam – A Pilot’s Perspective

In the previous posts Pan American’s Vietnam involvement was presented from the perspective of a station manager, Al Topping and flight attendants, Anne Sweeney and Helen Davey. In this posting, the pilot’s perspective is chronicled through the words of former Pan American Captain John Marshall, who flew the DC-6B’s in the Rest and Recuperation airlift and also flew scheduled flights in and out of Tan Son Nhut Airport in Saigon. His story was first published in Airways Magazine and is set forth below in its entirety:

The year was 1966.  The war in Southeast Asia had been simmering, percolating just below the boil for more years than we cared to count.  By 1966 enough troops and materiel had been amassed in that poor and backward corner of the Third World that it was time for the commanders to seriously look at relief for some of the longer serving units.  It only made good sense that instead of rotating entire units back stateside they would be given a hiatus from the awful conditions under which they lived and fought, and the war-weary GIs would be afforded the opportunity to sample the cultural diversities of the cities of East Asia.  The operation was to be called ‘R & R’, standing for Rest and Recuperation.  It would require the use of enough commercial airliners to carry  GIs out of Vietnam to the bright lights and flesh-pots of Asia, set them down for a week, and re turn them to the war zone to fight again.  It was one of the only sensible decisions made by American commanders in that most unfortunate of wars.

“Pan American Airways at the time was in a transition of equipment from the venerable propeller-driven transports of the fifties and early sixties to the jets which would eventually take over the skies.  The last hurrah for the DC-6 at Pan Am was the Internal German Service, based in Berlin, and even now that venerable airliner  was rapidly being replaced in Germany by the sparkling new Boeing 727s.  As the 6’s were replaced they would be headed for the backwaters of aviation; to South America and Africa, there to spend their dying years carrying livestock, heavy equipment for distant oil fields, or worse; ending up forgotten and decaying in the corner of some airplane boneyard.  But wait!  There was indeed one more mission, one more humanitarian task they could perform.  Pan Am’s DC-6s were offered to the government under contract to carry GIs to R & R for cost plus a dollar.  How could any sane government functionary refuse?

“And so it came to pass that the old Douglas’s made a slight detour on their way to pasture.  They would rumble out to Hong Kong where they would form the backbone of Pan Am’s contribution to the war effort.  Since the only DC-6-qualified airmen in Pan Am’s system were those in Berlin, flying out the days of the last pistons, it fell to us to man the new operation while newly-hired crews were trained and sent to Asia.  We jumped at the chance to escape the dreary northern European weather and sample the exotica of Asia and the Pacific rim.

This DC-6B pictured here in Berlin was probably used initially in the Rest and Recuperation Airlift. These aircraft were brought over from the Internal German Service in Berlin. (Ralf Manteufel photo)

This DC-6B pictured here in Berlin was probably used initially in the Rest and Recuperation Airlift. These aircraft were brought over from the Internal German Service in Berlin. (Ralf Manteufel photo)

“After a flurry of government-mandated paperwork, mostly involving visas, inoculations and other tiresome functions , we departed in twos and threes, embarking for the long tortuous flight aboard Pan Am’s famous Flight Two, boarding at Frankfurt and finally coming to ground many sleepless hours later on another planet.  We were in Hong Kong!

 “After a suitable period of decompression and recovery from a first degree case of jet lag, we were ready and raring to go.  The mission was deceptively simple.   Battle-hardened and frazzled GIs were pulled from the war zones and sent to one of several embarkation points.  Da Nang, Cam Ranh Bay, Nha Trang, and Tan Son Nhut Airport in Saigon were the most prominent.  The men were loaded aboard and flown to any one of a number of Asian cities for a week’s R and R.  Hong Kong, Tokyo, Taipei, and Singapore were the initial destinations; other cities were added as the program grew.  Through a complex set of negotiations with the governments involved, immigration and customs formalities were kept to a minimum.  Once the operation was up and running it was simply a matter of taking a load out of Vietnam, and bringing a load back.  Needless to say the mood in the cabin peaked at wide extremes depending on whether the trip was headed out or back.  The airline pulled out all the stops in the catering department.  Kobe beef steaks, French fries, lots of cold milk and all the ice cream one could possibly eat made up the meal of choice.  The flight crews dined on the same fare, but even for us such extravagant cuisine paled after a while.  On about the third day of a six day trip we began to wish for chicken, or even fish — anything to break the monotony of such sumptuous gluttony.

“After a quick course in long-range operation of the airplane, we were thrown into the fray, and embarked on our first trips.  None of us flight engineers had flown the airplane on a leg longer than two hours; in Europe the fuel requirements and the short flights in the ‘6 were simplicity itself.  Some gas in the mains, off you go, and Bob’s your uncle.  But hidden perils lurked behind the innocent conduct of a flight from Hong Kong to anywhere.  Any reader who has ever had a passing acquaintance with Mr. Douglas’ piston airplanes knows what a labyrinthian maze their fuel systems could be.  I learned the hard way early on.

“On a flight from Saigon to Taipei we carried fuel not only in the mains, but in the auxiliaries and reserves as well.  (Ancient piston drivers, bear with me.   Memory may not serve with total accuracy the nomenclature of the tanks, but you get the idea.)  After top of climb we settled into the cruise routine for the long flight across the South China Sea and the Western Pacific.  Mixtures were carefully leaned and spark advance set.  After a bit it was time to reset the fuel panel.  This was located in front of the center pedestal, behind the throttles and propeller controls.  There were long levers which controlled the shutoff valves in each tank, and depending on the fuel load, there were a stupefying number of combinations with which to set the tank feed.  The flight engineer (me) had to lean way over the pedestal in order to reach the controls.  The captain on this trip was a laid-back old-timer who smoked a pipe (still acceptable in those days) and he leaned back in his seat and watched my efforts carefully.  Tendrils of blue smoke curled gently from the smoldering briar and wafted over my shoulder.  Finally satisfied, I sat back smugly.

dc-6_cockpit

Cockpit of DC-6B

“It wasn’t long before the skipper disengaged himself from his seat and disappeared aft.  I clamored up onto his throne and settled in to enjoy the view from the best seat in the house.  The sea below was a shimmering slate, and the sky ahead was dotted with puffy cumulus.  How could life get any better than this?  I was soon to find out. 

“Half an hour passed, and the flight deck settled comfortably into the ennui of a lengthy overwater trip.  The first officer was absorbed in a manual of some sort, and I gazed out the window at my side.  The captain was a garrulous sort, and had not returned from the passenger cabin.  Suddenly our reverie was rudely shattered by the barking cough of the number 1 engine, followed by a series of backfires in quick succession.  We shot bolt upright in our seats as the number 4 quickly followed suit.  I reached down and slammed the mixtures to full rich, while staring at the panel of engine instruments.  The fuel pressure gauges caught my eye, primarily because the needles on the outboard engines were wildly careening around the dials.  The first officer grabbed the wheel and disconnected the autopilot, at the same time exclaiming, ‘Fuel panel!  Check the fuel panel!’  Startled, I reached over and slammed all the fuel valve levers to the forward position, opening all of them.  After an eternity, while we gently massaged the throttles and mixtures, the outboards finally caught and resumed their healthy roar.  My heart settled down to a trip-hammer rate, and I wiped beads of sweat from my brow.  In a moment I was composed enough to get out the book and carefully reset the fuel feed.

“Suddenly I realized that the captain had not reappeared.  I looked aft through the open cockpit door and saw him slowly sauntering forward.  He stopped in the entrance and shifted the pipe from one side of his mouth to the other.  He gazed at me without saying anything.  ‘Little screw-up in the fuel sequencing,’ I stammered, shame-faced.  I unfolded myself from his seat to let him back in.

“‘Well,’ he drawled, after he had settled himself.  ‘I didn’t think it looked exactly right, but I figured you probably knew what you were doing, so I didn’t say anything.’   It was an abrupt and exciting initiation into the oceanic operation.

“I took a healthy ribbing from the flight attendant crew on our way to the hotel in Taipei.  They were a venerable, uninhibited bunch, not above exploiting the chinks in the veneer of cockpit crew perfection with mirth and enjoyment.  The following night the wet-behind-the-ears flight engineer was to have another adventure, although nowhere near as heart-stopping as starving two of the airplane’s four engines of fuel. 

“We were the same crew, departing Taipei just at dusk for the five-hour flight to Yokota Air Base outside Tokyo.  By the time we levelled off in cruise full darkness had fallen.  We flew in an ocean of black, the sky above dimpled with stars that shed just enough light to outline the occasional cloud formation.  After dinner the skipper again went back into the cabin to socialize, and once again I occupied the left seat.  This time I had made double sure of the fuel feed sequence, and the four big Pratts rumbled along contentedly.  I gazed below into the blackness, and then sat abruptly upright in the seat, heart pounding.  Now I am pretty good at world geography, and I knew without really thinking that if one flew straight from Taipei to Tokyo the trip was all over water.  But here we were over land, and there was a major city below us, or at least a good-sized town.  Good God, we had strayed over mainland China!  A curious tingling sensation began between my shoulder blades, in immediate anticipation of a barrage of .50-caliber bullets that I was sure any second would slam into the defenseless Douglas.  We would fall victim to the Red Guards and the Cultural Revolution!

“I  looked over at the first officer.  His eyes were closed and his head nodded on his chest.  “‘Clyde!’  I fairly shouted.  ‘Get your charts out!  Where in the hell are we?’

“Eyes opened wide in startled surprise, Clyde looked around hurriedly, straining to get his bearings.  I pointed frantically downward at the thousands of lights that stretched to the horizon.  Before I could say anything more, he looked over the side for a long moment, then settled wearily back in his seat.  A long sigh escaped his lips.  ‘Fishing fleet, John.  Just fishing boats.  They’re all over the ocean around here.’  In a moment his head nodded chest-ward and silence once again engulfed the cockpit.

tan-son-nhat

Tan Son Nhut Airport

“Operating in and out of Saigon’s Tan Son Nhut Airport was an experience unto itself.  It was like no other airport in the world.  While the other strips that we flew out of were primarily military bases, the airport at Saigon wore many faces.  It bravely attempted to be a commercial airport like any other, with everyday airline operations trying valiantly to pretend that things were normal, coexisting with the maelstrom of military hardware fighting a war swirling around them.  Even Pan American sent its 707 round-the-world flights One and Two into Tan Son Nhut on a weekly basis.  Most of the time the airport made O’Hare look like a sleepy country strip.  The ramp was an overwhelming place.   707s and DC-8s under military charter carried troops and materiel in and out; military C-130s from countless different squadrons and with just as many esoteric missions kept up a steady stream as they taxied to and fro, their unique rumble trembling the gut as they passed.  Helicopters of every description, led by the workhorse Hueys, buzzed like malevolent insects.  There were Vietnamese Air Force fighter units based there as well, flying ancient hardware that has a habit of trickling down to the Third World.  Venerable C-47s and C-46s completed the mix, along with the occasional B-26.

tsn-map-o51-bunker    tsnab_2   71S1hxbr

“The airport had intersecting runways, which proved to be a mere annoyance, as operations were conducted simultaneously on both.  Controllers took great pride in threading the needle at the intersection, seeing just how close they could cut it.  Occasionally a flight of fighters would return with one or more of their number shot up, requiring the controllers to break out all the existing traffic until the wounded had safely landed.  This resulted in a fur-ball of major proportions orbiting near the field, each pilot jockeying for position when the field re-opened.  The controllers were native Vietnamese, some with limited language and/or controller skills.  The sheer volume of traffic would have been daunting to an experienced journeyman, and at times the local controllers were simply overwhelmed.  It was then that the down-home drawl of a GI controller would come on the mike, and laconically unravel the havoc.  When things had returned to some semblance of normal (a relative term), back came the Asian controller to begin the process all over again.

Phelan_1968-70vietnam_0418-1   typical-day-at-Tan-Son-Nhut-Airport-Saigon-1968   C-130

“The normal entry into Tan Son Nhut used by the big transports was called a ‘Canyon Approach’.  It called for the initial approach to be made at 5,000 feet above the field, an altitude safely out of range of snipers perched off the end of the runway.  Once the runway had nearly disappeared under the nose, gear and full flaps went down, and the props into fine pitch.  Over went the nose, pointing straight at the touchdown zone.  It was a maneuver that demanded great skill and the courage to wait until the very last minute to complete.  It was exciting to sit through, particularly the last few feet before the flare.

“Once safely on the ground and disembarked, Tan Son Nhut assaulted all the senses.  The heat and humidity were unlike any other in Southeast Asia, and the noise and clamor and hubbub were nearly disorienting in their sheer intensity.  Quickly in and quickly out was the name of the game; not only was ramp space at a precious premium, but the longer on the ground the greater exposure to dangers unknown.

“The operation lasted the better part of three years with the venerable DC-6.  Eventually the new Boeing 727s and 707s took over the job, and the old Douglas finally flew into the sunset as part of Pan American’s fleet.  Many ended up in Latin America and Africa, and not a few simply expired in the boneyards of the world.  Their last hurrah was a stirring and exciting one, a fitting climax to the old girls’ career.”

DC-6B and Boeing 707 at Hong Kong (Jon Proctor)

DC-6B and Boeing 707 at Hong Kong (Jon Proctor)

66-Marshall    66-Marshall-3

Pan Am Captain John Marshall attended Deerfield Academy, Stanford University and served in the US Air Force in preparation for his distinguished career with Pan Am. He was based in Hong Kong, Sydney, Berlin, San Francisco and served as Chief Pilot of the Honolulu base a.k.a. “the Royal Hawaiian Flying Club”. He received the civilian Desert Shield and Desert Storm medal for flying military troops and materiel in support of Operation Desert Storm, and finished his Pan Am career commanding the last 747 revenue flight from South America-Sao Paolo to JFK. John retired as a 747 Captain with Korean Airlines. He was recently presented with the prestigious Wright Brothers “Master Pilot” Award, and is enjoying his membership with fellow Quiet Birdmen. John’s writings and columns have been published and featured for a number of years in Smithsonian Magazine and Airways Magazine, and he keeps in shape flying a WWII B-25 Bomber, “Show Me”John presently works for the FAA as an Aviation Safety Inspector in St. Louis, MO, where he resides with his wife, Carla.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

 

Pan Am Series – Part XXXIV: R&R in Vietnam War

Pan American’s Rest and Recuperation Airlift – Vietnam War

The DC-6B was used initially in the Rest and Recuperation Airlift. These aircraft were brought over from the Internal German Service in Berlin. (Ralf Manteufel photo)

The DC-6B was used initially in the Rest and Recuperation Airlift. These aircraft were brought over from the Internal German Service in Berlin. (Ralf Manteufel photo)

It is well known that over the years Pan American World Airways’ Chief Executive Juan T. Trippe might have held differing views with respect to United States government policy toward his airline. However, notwithstanding his personal feelings, he always made his airline available for service to the country. This went back to the earliest days of the airline and carried on throughout its existence.

One of the biggest operations in support of the country was during the Vietnam War, when Pan American Clippers carried troops and cargo between home and the war. As noted in the 1965 Annual Report, Pan American was providing approximately “40 flights every week between California and Saigon for the support of the military”. In March 1966 Pan American helped boost morale when it began a massive airlift of troops between Vietnam and rest and recuperation areas initially in Southeast Asia and Japan, and later the addition of Australia and Hawaii. Pan American was, according to the 1967 Annual Report, “the only airline providing this service. . . .[and in] two years more than 500,000 round-trip passengers used the Rest and Recuperation Airlift. Each has enjoyed full First Class amenities on these flights”.

As government needs for airlift increased as the war progressed, the 1968 Annual Report highlighted the fact that operations in support of the military increased dramatically:

“Pan Am provided a larger portion than any other airline of civil airlift of medical supplies, matériel and personnel across the Pacific in support of the armed forces in Southeast Asia. As of March 1, 1969, approximately 12 percent of Pan Am’s long range jet fleet was assigned to military support services. [The airline’s] transpacific airlift provides up to six flights a day to Vietnam.

“Pan Am conducts the airlift of troops between Vietnam and rest-and-recuperation sites. Since the start of this program in March, 1966, Pan Am has carried more than 800,000 round-trip passengers on the Rest and Recuperation Airlift.

During the Tet offensive beginning February, 1968, Pan Am responded to the urgent request of the Department of Defense and assigned a total of 18 Boeing 707-321’s to the emergency airlift. Additional cargo and passenger expansion capability was also provided on regularly scheduled services.

“On July 1, in response to a Government request, Pan Am opened seven Sales/Service offices in Vietnam.”

Soldier and FA Saigon    Cargo

Two former Pan American Flight Attendants (then Stewardess) worked on the R&R flights during 1967 – 1968 and generously share their experiences in the following two stories. The first, by Anne Sweeney, originally appeared in the Pan American Historical Foundation’s newsletter, Clipper:

“The tropical sun shone through the window of the DC-6 and on to the baby face of the young blond soldier sleeping off five days of R&R in the bars and brothels of Bangkok. His stubble was sparse and soft in the morning light.

“I moved to the next row- two brothers with Darth Vader shades and a shy, slight Puerto Rican kid. Their meals were always the same on the R&R flights – steak, home fries, green beans, fresh milk, ice cream – and ketchup. On everything but the ice cream.


“They were typical R&R passengers – young kids, from the ghettos, barrios and backwaters of America – LeRoy, Manuel, Billy Bob.


“Our Pan Am crews were based in Hong Kong and we worked these R&R flights, exclusively, flying troops from Saigon, Cam Rahn Bay and Da Nang to for five days of “Rest & Recuperation” in places like Bangkok, Singapore, Taipei and Hong Kong. In support of the war effort and to gain government favor, Pan Am organized and operated these flights for $1 a year plus costs. The aircraft were old DC-6s; propeller planes phased out from the company’s Berlin operation by new 727s.


“We did our best to make them comfortable on the flights – to chat, smile and bring extra milk or ice cream. The soldiers were polite and deferential. ‘Where are you from in the world, ma’am?’ The world was anywhere outside Vietnam; a country few of them knew existed until their draft boards set them straight.


The plane started its approach into Cam Rahn Bay. Miles of blue and green water and beaches were covered from end to end with military equipment. Scrap metal, artillery, jeeps and tires rotted and rusted in the tropical heat. Cahn Rahn Bay was an Air Force Base. We unloaded one group of soldiers, the aircraft was cleaned and provisioned, another group quickly boarded and we were aloft, headed home to Hong Kong’s Kai Tak Airport. Landing at Kai Tak was actually more perilous than landing in Vietnam

“My Christmas was waiting to begin across the harbor in a modern flat overlooking the South China Sea. It would be like no other Christmas for this small town girl from Rhode Island.

“When I got there, a Japanese Spruce tree would be hung with handmade ornaments, and Ah Nee, my houseboy, would be busy with preparations for Christmas Dinner. Ten people were coming – friends from Pan Am, my next-door neighbor, an Englishman I’d been seeing, plus friends of his from the British Navy whose ship was in port. There was room for more. I invited two young GI’s, Mike and Ted, from the flight.

“As soon as we were off-duty I headed for the Star Ferry and home. I loved the ferry at sunset. Violet dusk settled over the harbor and the lights came up on both sides of the port. Behind me, in Kowloon, the white Colonial façade of the Peninsula Hotel glowed in the last light and the deck lamps of the luxury liner SS Rotterdam were lit. Junks, sampans, pleasure craft, tankers, and freighters, military ships from aircraft carriers to supply boats, plied the harbor or rested at its piers. Up ahead on the Hong Kong side, a portrait of Chairman Mao stared from the towers of the Bank of China..

“On the Peak, lights glimmered in the great houses of the Tai Pans and along the Tramway that slowly climbed the steep hills.

“The Hong Kong Hilton yacht, Wan Fu, in full sail, glided by. A cocktail party was in progress; the well-heeled passengers, flying their colors of bright silks and navy blazers, sipping Tanqueray martinis and Tattinger Champagne.

“We docked, and within minutes, a taxi was speeding me up and over the hills and home for Christmas.

“The next morning was overcast, its chill mitigated by some of Ah Nee’s homemade and hot rice wine. Guest arrived at 2 – pilots, stewardess, naval officers and the two young soldiers from the plane. The Brits brought some very fine Scotch and Roger’s mother has sent a plum pudding from Fortnum’s. The festivities were interrupted briefly at 3 when Roger insisted we listen to the Queen’s Speech, broadcast at 3 o’clock on Christmas Day throughout the Commonwealth. Her Majesty’s high, clipped voice wished us all a Happy Christmas just before Ah Nee, who could cook in several languages, presented a perfect turkey with all the trimmings.

“In the midst of the meal, the phone rang. It was my father, calling me from Rhode Island. How was I, he asked. Had it been a lonely day? No, no, I assured him. We had made our own Christmas.

“‘You know what I always told you,’ he said, his voice cracking over the time zones and tears. ‘That there would always be cake and ale and Christmas.’

“Gathered around the table, strangers and friends, we found a glad holiday, however far from home. Thankfully, we didn’t know what the future held. Those at the table would scatter and lose touch. The war would be lost. Pan Am would one day fold its proud wings. The Queen would send her son to preside at the return of Hong Kong to China. One of the young soldiers would die on another holiday a few weeks later in what became known as the Tet Offensive, the Vietnamese Lunar New Year.

“But on that Christmas Day, all seemed merry and bright. Carols rang out. Toasts were raised to the season. The plum pudding flamed in a brandied glow. There was indeed, cake and ale and Christmas, and I knew then there always would be.”

41-Anne Sweeney-1   41-A Sweeney today

A former Pan Am flight attendant, Anne Sweeney also worked in the corporate communications department at Pan American World Airways. She was based in Hong Kong from 1967-68, flying the company’s R&R flights for US troops, taking soldiers from Vietnam to cities throughout Asia. She is president of Anne Sweeney Public Relations in South Brunswick, NJ

 The second story, by Dr. Helen Davey, is featured in the book  Pan American World Airways – Aviation History Through the Words of its People:

 “I’ll never forget my first glimpse of Vietnam. It was the spring of 1968, after the disastrous Tet Offensive had resulted in an escalation of the war.  I was flying my first volunteer flight as a Pan Am stewardess into Saigon to pick up American soldiers and deliver them to their R & R’ (rest and recreation) destination.  Glued to the airplane window as we approached Tan Son Nhut airport, I was astonished to see actual bomb craters and smoke rising from scattered skirmishes on the ground. I had to give myself a reality check: was this really me, and was I really seeing this, and were American men really being killed right below me? I thought I had seen it all on the nightly newscasts at home, but somehow I was shocked to see this vision of hell first hand.

“As we had been briefed, the pilots made the steepest descent I had ever experienced in an airplane.  I remember thinking about all the stories of bullets being found in the fuselage of Pan Am airplanes, and the jokes about Pan Am pilots sitting on their manuals for a little extra protection while flying in and out of Vietnam. In my purse, I carried the paper that awarded Pan Am stewardesses Second Lieutenant in the U.S. Air Force status, which meant that under Geneva Convention rules we would be treated as officers in the event of capture.  Used to providing elegant in-flight service to our passengers in a rather formal atmosphere, I was about to experience the most surreal flight I had encountered to date. We had been told that ‘almost nothing was by the book,’ but only the male purser on our flight and the pilots who had flown many flights to Vietnam knew what that meant.

“As we taxied around the airport, I felt overwhelmed to see the sheer numbers of war machines of all types buzzing around seemingly everywhere. As we swung the door open, the noise was deafening, and the hot humid air enveloped me, taking my breath away. Our stewardess uniforms were made of fabric that was supposed to be ‘all weather, which really meant that it was too hot in summer and too thin in winter. Add to that the fact that we were still required to wear stockings and girdles, and I think you can imagine our discomfort. As I stared out of the open door, I became aware of the pallets of aluminum coffins lined up on the tarmac – each one containing somebody’s precious husband or son or father or boyfriend or uncle or friend.    

“I don’t think anything could have prepared me for the sight of the soldiers that boarded our airplane. I was expecting to see excited young men ready for a new adventure, laughing and joking with each other, and relieved to get away from the war. But as the men quietly filed aboard the airplane, I clearly saw the faces of trauma.  Many were strangely quiet, with expressionless ‘masks’, and most of them stared at our ’round eyes’ as if trying to take in a bit of home. I had no idea how young these men would be, but I wasn’t expecting them to look like they should be in high school! Twenty-five at the time, I wasn’t used to being called ‘Ma’am,’ and I felt strangely old. I’m convinced that my experiences with these traumatized men helped fuel my later professional interest in the study of trauma.      

“The Pan Am pilots, mostly ex-military men, felt deep empathy for these soldiers, and their announcements reflected it.  And here’s where our very talented male purser came in. As funny as any stand-up comedian, he knew exactly how to handle these traumatized men. Totally throwing aside our traditional announcements, he used colorful language that I had never heard uttered on a Pan Am intercom. He spoke right to the men, as if he were waking them up from their nightmare. And he loved to tease the stewardesses! As we were doing our regular emergency demonstrations, we were supposed to point overhead to the forward, center, and aft life rafts in the ceiling. During the part where he was supposed to say ‘forward, center, and aft life rafts,’ he mixed it up and said, ‘aft, center, and forward.’ By rote, all of us stewardesses pointed out the rafts in their normal sequence. He said, ‘So you see, guys, our young ladies don’t seem to know their ‘forward’ from their ‘aft!’ The soldiers exploded in laughter, and the tone was set for helping to relieve these young men’s burdens for a short time. By the end of the flight, some of the soldiers seemed less robotic, and their eyes were coming alive.     

“Nothing about this flight felt familiar. Several of the men got up and helped with the serving of meals, leaving us stewardesses with more time to talk to the homesick men. Some of them wanted to ask about what was happening at home, especially about the escalation of protests. One of them asked me to call his mother when I got home, which I did. They showed us pictures of family, children, girlfriends, and wives. They wanted to know all about our crew, where everybody was from ‘in the world.’  One Vietnam vet wrote about Pan Am stewardesses that we were ‘some of the sweetest, caring women I’ve ever known and need to be recognized for their contribution. Nurse, psychiatrist, mother, sister, daughter, girlfriend, confessor, sex object – they wore all the hats.’

“So hungry for a touch of home, their eyes pleaded for just a little conversation. I learned on that first flight that if anybody had gone to sleep due to exhaustion, we had to be very careful in waking them up; they would awaken in an extremely startled state, arms flailing, reaching for their imaginary guns. I didn’t realize at the time that I was witnessing Post Traumatic Stress Disorder, which might stay with them for the rest of their lives. I picked out one particularly vulnerable looking soldier who was very shy, and as we talked, I decided to become his pen pal. I knew that having a Pan Am stewardess as a pen pal would qualify any soldier to be regarded as a ‘rock star.’

“This was the first of four soldiers that I eventually agreed to have as pen pals.  When I began to receive notices, one by one, that each one had been killed, I started to regard myself as a jinx and stopped writing letters.  Now I regret this, but at the time it just became too painful for me to be able to put a face to the names of dying men.       

“Music is where my memory of Vietnam lives, and this time of my life comes with its own special sound track; Creedence Clearwater Revival, The Doors, Buffalo Springfield, Jimi Hendrix, Jefferson Airplane, Marvin Gaye, Ike and Tina Turner, Bob Dylan, Crosby Stills & Nash, Otis Redding, the Animals, Aretha Franklin, and Edwin Star who sang ‘War’ (‘War! Huh! Good God, y’all! What’s it good for? Absolutely nothing!’) The music describes wartime — especially the ambivalence about this particular war — better than words can convey. When I hear it, I feel as if I were back there.  I think that any of us Pan Am employees who flew into Vietnam feel that we, too, were a part of that war.  At the time, many of our regular destination cities in Asia were teeming with American soldiers, and wherever there were American soldiers, there was the music, blaring and insistent.

“In a bizarre conclusion to my first flight to Vietnam, I asked the Captain if I could sit in the cockpit for landing.  He said, ‘Of course.’ Again, since all rules were mostly suspended, the Captain decided to generously allow the engineer, who never really got to fly the airplane, to help with the landing.  On final approach, just before touchdown, the left wing of the airplane dipped way too close to the runway.  At the last moment, the Captain grabbed the controls back, and I think that every person in that airplane knew that we probably narrowly escaped disaster. Nobody in the cockpit spoke. I could tell that the blood had drained from the pilots’ faces, and the engineer was shaking     

Trembling from what had just happened, I stumbled out of the cockpit. The purser was up to his old tricks, and was just waiting for me to step through the door. He had signaled to the men, and when I appeared, a soldier yelled, ‘Nice landing, Ma’am!’ Again, everyone exploded in laughter. After all, what was a little ‘near crash’ to them? These brave men were facing death every day anyway. I sat down by the purser on the jumpseat and said, ‘We were just in the middle of a battle, and we almost crashed!’ He replied with a phrase that I was to hear often:

“’Well, welcome to war!‘”

15-Helen707-1    15-Helen Davey today

Dr. Helen Davey is a psychoanalyst and psychotherapist in private practice in West Los Angeles and a former Pan Am Stewardess. Her doctoral dissertation, A Psychoanalytic Exploration of the Fall of Pan American World Airways, is a study of the trauma experienced by Pan Am employees when the airline collapsed.  She published an article entitled “The Effects of the Trauma of 9/11” for airline employees following the terrorist attack.  She is a regular contributor to the Huffington Post.

Below is a YouTube Video of Pan American’s Rest and Recuperation Airlift:

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

Pan Am Series – Part XXXII: Technical Assistance Like No Other – 2

Technical Assistance for Tajik Air – 1993

Part Two

Pan Am’s spirit is alive in a unique Technical Assistance Project

Acceptance and Inaugural Flights of Tajik Air’s Boeing 747SP

The acceptance flight is a critical part of the delivery process of an aircraft to an airline.  Once the aircraft is accepted and delivered, anything that is discovered wrong with the aircraft becomes the responsibility of the airline.  Inspections and the acceptance flight should ensure that this does not happen.  The Boeing 747SP was flown to London by a United Airlines supervisory pilot and crew.  Upon arrival, Captain Carr and his crew met the aircraft and began the task of inspecting the aircraft and its logs and maintenance records and carrying out the acceptance flight.  The aircraft looked great with a fresh paint job with Tajik Air livery.  Once everything was signed off, and the walk-around inspection complete, the aircraft was pronounced airworthy and Captain Carr and his crew boarded the aircraft to begin the flight.

N149UA-2   747SP at DYU-1

However, once on board, there was a surprise awaiting them:  The aircraft was full of people!  Normally such a flight involves the necessary minimum crew members.  Not this one.  The press was on board, as were Tajik Air officials, the Minister of Aviation of Tajikistan and management staff.  In fact station personnel and baggage handlers were also on board!

From Captain Carr:

“[I had] a quiet conversation with the [Minister of Aviation] to make sure that carrying all these people on a test flight was okay. I learned that wonderful Russian phrase: ‘kharasho’ (‘no problem’).  Since he was the law for our Tajikistan operating certificate, it was like getting the word directly from God. 

“I climbed into my seat in the cockpit. The United pilot looked really nervous and seemed a few shades deeper red than normal. He indicated his concern about all these people on board, and I said ‘kharasho’, took the clip board from him and signed as Pilot in Command. He looked relieved. I reminded him that United was still responsible for any maintenance items until I signed the aircraft acceptance form.  The flight went smoothly, the aircraft was perfect and everyone enjoyed the tour of the English countryside as we put the airplane through its paces. We returned to Heathrow and I made my first landing in a real 747 in about a year and a half. As we came in on final approach, I realized that we had almost all the top brass aboard, the new crew-members and a whole planeload of people who had never been on a 747 before. 

“If you’re are flying a 747 correctly, on speed and according to ‘the book’, it normally makes a very nice landing. Once in a while, when conditions are just right and you are very lucky, the touch down is so smooth that you don’t realize you are on the ground until the speed-brake handle comes up as it automatically reacts to a micro-switch on the landing gear as the wheels touch ground. This was one of those landings. 

“It is a Russian custom to applaud after a landing. But I didn’t think this applause was for landing, rather giving thanks to be alive.   However, during the flight we kept the door open for the bigwigs to view the cockpit and after landing I heard the cheers and applause from behind. Winning an Oscar for an actor couldn’t feel any better than how that landing and applause felt to me.  As we all left the aircraft my new bosses kept congratulating me as though I was the greatest pilot in the world. What could I say?  I just smiled and secretly thanked Boeing.”

Snow Leopard-1a-comp

Gunilla Crawford, having arrived in London to handle flight service, also had a look at the 747SP prior to delivery:

“The day came when we were to see the plane for the first time. It was a rainy overcast day, but there she was as beautiful as ever, sitting on the wet tarmac. We inspected the galleys, the equipment  and planned the last details, now that a few months of training and planning  had come together and the real adventure was to begin. ‘Starving’ for flying since the demise of Pan Am . . .we were all raring to go, as this would be the ‘real’ thing………..or so we thought.”

It was now time to get ready for operations.   Ticket sales and crew scheduling were at the top of the agenda.

With the acceptance flight completed and the aircraft ready to start operations, management and staff got into full gear. Tickets were sold, crews scheduled and plans were made for launch activities.  At the London Headquarters on Kensington High Street, tickets sales in both the Delhi, India and Karachi, Pakistan markets was brisk and flights sold out very quickly. However, ticket sales in the Dushanbe market was slow due to very little western business activity in the country, and what little passenger traffic there was, was largely government in nature. Thus, selling seats in the beyond markets was necessary.  As described in Part One, this “Sixth Freedom” operation enabled a profit on what would have been money losing flights.  In fact, over 90-95% of the booked passengers were booked on flights to Delhi or Karachi.  Deeply discounted advance purchase excursion tickets offered through local travel agents in the ethnic neighborhoods of London resulted in a huge response.

The Kensington High Street Headquarters served as both a ticket office and operations base with constant activity, day and night. This was punctuated with welcome and frequent visits by the Pan Am and Tajik flight crews.

McMillan House-1 Cyrus and Eni    McMillan House-3

McMillan House-2

 

While ticket sales and preparations for the inaugural flight were progressing, Gunilla Crawford and her team of flight attendants set about to organize crew scheduling and rotations.  This was no easy task!

Cabin crew scheduling was a challenge for Gunilla.  With no computers available, some creativity was required:

From Gunilla Crawford:

“We went across the street from the hotel to a gas station and bought four dinosaur-shaped erasers in four different colors.  Each dinosaur represented a crew.   And each crew consisted of two ex-Pan Am flight attendants and the rest Tajik.  On a large poster board we plotted the four destinations, London, Dushanbe, Karachi and New Delhi.  By moving the dinosaurs between the destinations we made sure nobody was scheduled from London, when in fact the crew member was in New Delhi!”

Cabin Crew Sked-2

 

When Gunilla arrived in London, she was in for a surprise.  In addition to heading up the cabin crew, there was another responsibility as well:  Catering.  She handled that in pure Pan Am fashion.

“We made appointments with Catering at Heathrow airport, we picked china for the First Class Service, silver ware, serving dishes, baskets and linens. The ‘old’ Pan Am training came back in force and we would do the service in the name of that classic carrier.” 

The food service to be offered was superb.

In First Class departing London, “Royal Doulton Service” included during the drinks service a choice of Hot Canapes including Chicken Kebab, Mushroom Cream Vol-au-Vent, Spring Roll, Basil Cashew Parmesan Tartlets and Asian Canapes of mixed pakoras and samosas. The Hors d’oeuvres offered a choice of Poached Salmon Medallion on Oakleaf lettuce with Diced Pepper and Cucumber Salad, or a Tomato Cup filled with Mayonnaise Lemon garnish or a Smoked Chicked Breast on Radicchio with Mandarin Orange and Cucumber or a Radish and Mixed Peppers Julienne, all with a Mixed Leaf Salad with Vinaigrette.  For the entree, the choices were Curry Prawn Jalfrezi with fresh chopped Coriander, Rack of Lamb with Herbs and Fresh Rosemary Sprigs or Chicken Shirin Polo accompanied by Basmati Rice with Zereshk or Potato Sesame Croquettes and a choice of vegetables including Broccoli au Gratin Mornay or Steamed Mixed Vegetables with Baby Sweetcorn, Turned Carrots and Mange Tout.

For desert Gateau Chocolate Roulade with Orange Zest was followed by a cheese plate that included Camembert, Port Salut, Feta, Stilton, Brie with black grapes, black and green olives and celery batons.  Ending the meal was a fresh fruit basket.

Prior to landing in Dushanbe the pre-arrival “hot breakfast was just as posh…It was like working the Pan Am Clippers again”, according to Vince Rossi one of the ex-Pan Am flight attendants.

Gunilla Feb 19   Gunilla Feb 12    Gunilla Feb 10-cropped

As the day approached for the first revenue flight from London to Dushanbe and onwards to Karachi, the crews began assembling in London to prepare. For Gunilla, it was a happy reunion with the Tajik flight attendants who greeted their ex-Pan Am counterparts with “squeals and shouts of joy”.  For the inaugural flight four ex-Pan Am were to work the flight, Robert Stewart, Tania Anderson, Linda Morehouse and Linda Oja.  In the flight deck were Captain Ed Olasz, First Officer Jim Donahue and Flight Engineer Carl Meixal.  In addition, two qualified captains were assigned to the flight.

Preparations for departure went into high gear.  Nothing was overlooked.  Everything was covered, from the accuracy of the manuals to training to CRM (crew resources management) with the Tajik flight attendants.   Anything that could possibly happen, even the unpredictable, was discussed and thoroughly prepared for.

The excitement of flying again did not escape the ex-Pan Amers who were taking part in the operation.  The 747SP’s first flight coincided almost to the date of the demise of their beloved Pan Am, some two years prior.

 

From Tania Anderson:

“I happily scribbled away in my diary, gushing about the thrill of flying with my cosmopolitan colleagues again. A few fondly remembered having flown with this particular 747SP before. Some of my co-workers had not flown since Pan Am’s demise. It had been nearly two years to the day that I had been on my last flight, a White House Press Charter, when we learned that we were bankrupt for good. Now as we gathered in the lobby of our London hotel for the first flight to Dushanbe, we all noted the sad anniversary coupled with the excitement of exploring a new airline together.”

At 2215 hrs on the date of the inaugural flight, Tajik Air’s Boeing 747SP, designated flight 7J801, departed London Heathrow for Dushanbe. The spirit on board was one of joy and happiness.

From Tania Anderson:

“During the flight, I quickly noted that many of the passengers, who were going onto Karachi, were much less frenetic than the ones we used to fly on Pan Am. They were elated to be going home, either for a visit or permanently, for a reasonably priced airline ticket. One passenger actually asked if he could kiss me, and I reluctantly replied, “Well, Ok, but on my cheek!” I also noted in my diary that we were flying across Russian airspace which may not sound like a big deal but to someone who grew up during the Cold War when the former USSR was our mortal enemy, it was intriguing to me.

“The multi-national crew also bonded quickly. The Tajik flight attendants loved the fact that my name was Tania. Naturally assuming that I was Russian with a name like Tania, one actually commented that I spoke good fluent English for a Russian. Some of the Tajiks were dark with olive skin and Middle Eastern looks. Most were Muslim. Others were the opposite end of the spectrum with white skin and light eyes. They were usually Russian Orthodox.

“Among the Tajik flight attendants, there were three Irenas on the flight.  Any time I said ‘Irena’, all three would whirl around simultaneously to see what I wanted.  The Tajik flight attendants  were absolutely delightful and so easy to get along with. They were also thrilled to have secured a job such as this with the opportunity to explore a bit of the world, especially London. Many of them had no transportation from their homes, so they simply walked miles to the airport to work these extraordinarily long flights. They went out of their way to tell us how their country was still in a lot of upheaval economically. In addition, Afghani insurgents were coming over the border to make trouble, and they wanted none of it. ‘Tania, we just all want peace and to be able to live our lives’, one told me.”

Cabin Crew-2a    Cabin Crew-1a

Crew-1    Cabin Crew-1

After a long flight into the night, the 747SP landed in Dushanbe.

From Tania Anderson:

“It was a cold, wintry, snowy day when we landed in Dushanbe to a zealous reception on the tarmac. After all, we were the first western aircraft to ever land in somewhat remote Tajikistan. I distinctly remember applause in the cabin upon our touchdown, but the local hoopla outside just about had me abandoning my jump-seat.

“With a dramatic back drop of steep snow-encrusted mountains, dozens of well-wishers had gathered on the tarmac in their traditional brightly-colored clothes. There was a band playing Russian instruments complete with long-nosed horns and big drums. Tajik national TV was there with their ancient equipment to record every single minute of the ceremonies and our arrival.”

DYU Reception-2

Gunilla Feb 03    Gunilla Feb 01    Gunilla Feb 02

From Tania Anderson:

“Once on the blocks, the ground people enthusiastically boarded the plane, not only to welcome us, but to ask for a quick tour of the 747SP. Descending the spiral staircase, our pilots were given handsome home-made colorful robes to wear over their uniforms. Now that the door was open, I could observe the entire scene. Our pilots were quickly ushered down the stairs and off to the terminal for a reception including some local culinary treats whose identity was left to the imagination. Later one of them told me that the Tajiks had insisted that they shoot some vodka—maybe local moonshine—to celebrate the day. A bit horrified, our pilots made certain that the officials knew we still had another leg to fly to Karachi, but the general response was like, ‘So what?’

“Linda Oja and I stayed on the plane watching everything from L-1. Then something happened I shall never forget. As Linda squealed, ‘Oh, No!’ I saw some Tajiks dragging a sheep across the tarmac towards the Snow Leopard. It struggled the entire way, right up to the staircase, just as if it knew something lousy was about to occur. As they do in many countries, they sacrificed the sheep at the bottom of our stairs, directing the blood from his neck into a bowl. In the west we christen ships and airplanes with champagne, but now we were half way around the world in a land with customs very different than our own.

“Not long afterwards, the entire crew along with the ground people gathered in front of the aircraft for a memorable photo. Each of us was festooned with garlands of deep red-colored roses. They were velvet to the touch and their fragrance was heavenly, even against the cold blast of mid-winter.

“Standing there on that frosty winter day, I felt a true sense of pride about our latest “operation.” In true Pan Am fashion, we had pulled ourselves up after the bankruptcy and were on the other side of the planet helping the struggling Tajiks with their burgeoning airline, begun with one beautiful 747SP.

“Flying on [Tajik Air’s 747SP] was another wonderful Pan Amigo adventure to add to my memoirs.”

Inaugural at DYU-1

When the flight arrived at Dushanbe that morning, Tajikistan was in the midst of an economic crisis along with a civil war.  Bread was being rationed but at the same time the country was trying to turn the page into a new chapter of their existence, emerging from the era of Soviet rule to an independent and free nation.  The arrival of this beautiful 747SP representing their national airline stoked both great pride and happiness among its citizens.

This unique “Technical Assistance”, from the beginning, was the story of a revolutionary idea that should have been hugely successful. Who would have thought that a remote country in the former Soviet Union would have a Boeing 747 operation linking it with the West?  It actually happened – and it could have continued.  Unfortunately the fates would not allow that and countless hours of devotion to a noble project went to waste. If there is blame, it is not worth dwelling on.  Everyone wanted the right outcome.  Unfortunately, it was not to be.

The timing was just not perfect for starting such an operation. The infrastructure within Tajikistan’s Civil Aviation Authority had not matured enough to take on the financial and political burden of a complex Sixth Freedom operation, requiring bilateral agreements not only with the United Kingdom, but with India and Pakistan as well. Thanks to the London management, the UK agreement and slots at Heathrow were secured.  Unfortunately, the negotiations to secure the agreements with India were still incomplete when the operation started and that presented barriers and resultant revenue losses. Had the start of the operation been delayed until the negotiations were completed there might have been a different result.  That will never be known.  However, the Boeing 747SP operation proved that it could be done, and for four short months, Tajik Air’s Boeing 747SP proudly flew the skies between London, Dushanbe and Delhi/Karachi.

N149UA-1a     N540PA-1

Tajik Air’s Boeing 747SP, Manufacturer’s Serial Number 21649, Serial 373 was first delivered to Pan American World Airways on May 11, 1979 registered as N540PA and named Clipper White Falcon.  It was renamed Clipper Flying Arrow on August 1, 1979 and later renamed Clipper Star of the Union on January 1, 1980. One year later, on January 1, 1981, the aircraft became China Clipper.

On February 12, 1986, as part of Pan Am’s sale of its Pacific Routes, N540PA was acquired by United Airlines.  The registration was changed to N149UA on June 1, 1986.  It was under this registration that the aircraft operated for Tajik Air. After the aircraft was repossessed by United Airlines, it was bought by the Brunei Government and re-registered as V8-JBB. It was then bought by the Government of Bahrain on December 24, 1998 and registered as A9C-HMH. Today the aircraft is owned by the Las Vegas Sands Corporation, registered as VQ-BMS. She is still in operation.

EVENT REMINDERS:

Aircraft Accident Workshop, 31 May 2014 in San Francisco.

Click here for info or registration.

Pan Am’s Worldwide Family Reunion

31 July – 3 August  2014

New York/Long Island City

Click here for info and registration.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the puFor additional information about Pan American World Airways:blisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

 

 

 

 

 

 

Pan Am Series – Part XXX: Hawaii Reunion

 PanAmers Gather in Hawaii for an “Aloha” Celebration

101016panam707

The name Pan American World Airways brings to mind many destinations around the world, some exotic, some glamorous, some politically important and some world centers of commerce:

Rio2  BUE   London  80s-IAD

Paris  TYO  Berlin80s-DEL

  Dakar  Madrid  Calcutta-1JFK

However, one destination, not shown above but should be, played an extremely important role in Pan American’s early accomplishments in commercial aviation and could very well be regarded as one of the most important in Pan American’s history:

HNL-2

Honolulu represented one of Pan American’s greatest achievements, the historic crossing of the Pacific Ocean by the China Clipper, detailed in a previous post. The challenge of being able to complete the initial leg between California and Honolulu meant the remainder of the voyage to the Orient was possible. The challenge was met and the rest is history. Pan American went on to establish routes all over the Pacific and become the dominant airline in the region for decades. This lasted until 1985, when the routes it pioneered were sold to United Airlines. For many PanAmers, this was a bitter pill to swallow.

During its heyday, however, Honolulu was one of Pan American’s most popular and important destinations.

Hawaii-by-Clipper100   LingerLongerHI

pan-am-hawaii-2-b

Fittingly, this year, former Pan American employees are joining together in one of many of their favorite destinations, Honolulu, Hawaii for the “Pan Am Aloha Celebration”. Organized by former Pan American Captain Don Cooper who was the drive behind this celebration, Pan Amers from all over will have the opportunity to meet old friends (and make new ones) and reminisce about their times working for “The World’s Most Experienced Airline”. They will also visit sites in Honolulu where Pan American history was made.

Captain Don Cooper

Captain Don Cooper

  S42 at Hawaii   377 honolulu   HNL-2

Helen Davey, a former Pan American Purser, has written an eloquent and moving description about this event, and what Pan American means to its former staff, in the Huffington Post. The article in its entirety appears below:

“On April 2-5, 2014, former Pan Am employees from all over the world are converging on Honolulu, Hawaii, to enjoy the Pan Am Aloha Celebration. It will be a week of seeing old friends and making new ones, sharing memories and stories, and interestingly, celebrating our experience, while at the same time mourning our loss of Pan Am together.

“The day that Pan American World Airways ceased operations, December 4, 1991,Newsweek ran an article about the airline’s history, beginning with the statement, ‘This is not a story about planes. It’s about romance….It may be hard for today’s all-too-frequent flyers to remember that once, air travel was an adventure; that airlines once had a soul. Pan Am certainly did.’

“As a veteran Pan Am flight attendant for 20 years (1965 – 1986), and now as a psychoanalyst and psychotherapist for 27 years, I have studied and written about the unique relationship between Pan Am and its employees, and about the airline’s triumphs and traumas, in order to help those people who were still suffering from the loss of their beloved company.

    Helen Davey  15-Helen Davey today

Helen Davey

“Pan Am. No other airline in history ever evoked such images of glamour and adventure, because it was the airline that practically invented aviation. Known as the “Queen of the Skies,” it was the benchmark by which all other airlines were judged.

“And for good reason. Pan Am was the first airline to fly to Latin America, the carrier whose famed Clipper flights to Europe and the Pacific were the stuff of romance. It was also the first airline to circle the globe. Its round-the-world Flight 1 (westbound) and Flight 2 (eastbound) were inaugurated just after World War II. Then, at the dawn of the jet age, Pan Am flew the first Boeing 707 in 1958. Then came the 747. Pan Am was the airline of the ‘stars,’ and to the moon (2001: A Space Odyssey).

“But none of these innovations, as impressive as they were, was what made Pan Am different from other companies. It was the feeling of “family” and adventure and loyalty that Pan Am inspired from its very beginning. Its rich history, almost unbelievable events, and stories of our legendary “characters” were passed down through the generations, filtering – as family legends do – into each new-hire group.

“Indeed, no other airline had more intensely loyal employees, who continue even now to keep alive the spirit of a company that went out of business so many years ago. From the beginning, we were introduced into Pan Am as “family,” strongly bonded and loyal to each other. We became deeply interested in helping our company be the best, and while some people outside our ‘family’ saw that as arrogance, we saw it as striving for excellence.

“But what did that mean? It wasn’t just about the glamour of far-off places, 7-course meals served on fine china, or how proud we were wearing the Pan Am uniform. It’s about something called ‘the Pan Am World.’

“One of our company’s jingles was, “Pan Am has a place of its own. You call it ‘the world.’ We call it ‘home.'” In my view, there are two very different meanings of the word ‘world.’ One pertains to geography, and, of course, this was very significant to our peripatetic lives. Globetrotting was our lifestyle, but very few of us ever got over the thrill of taking off on a brand-new adventure.

“However, ‘world’ has another very important meaning, and that has to do with the way in which people make sense of their lives. Many Pan Am employees have described their relationship to the company as ‘a love story.’ Pan Am felt to us as if it had a living, breathing soul (as Newsweek described), and so the company’s essence was much more than a merely practical world.

“Indeed, it was a very emotional world, and Pan Am was much more than a mere company. A job with Pan Am was a passport to the world with unlimited horizons, and its employees shaped their lives around the framework of the Pan Am culture. In other words, every trip was a meaningful event, which makes the upcoming Aloha Celebration an even more meaningful event.

“On a personal level, I’ll have the opportunity to share with other Pan Am family members about our relationship to the company. I’d like to extend the invitation to my fellow attendees who’d be interested in being interviewed about their Pan Am experience.

“And we’ll have plenty of opportunities to chat. Several cocktail receptions and dinner at the Pacific Aviation Museum, as well as a special tour of the historic sights used by Pan Am during Pan Am’s China Clipper era, have been planned. And a ‘Clipper Club’ (Captain’s room) will be available each day for us to find our friends and circulate.

“On Thursday, April 3, from 9:00 A.M. to 4:00 P.M., the public is invited free of charge to share in an exciting day of legendary “family” memories. This forum will be held in the Prince Hotel in the Mauna Kea Ballroom. One of the featured speakers will be Ed Dover (author of The Long Way Home), who was on the crew that flew a B-314 flying boat all the way around the world the other way, after the Japanese attack on Pearl Harbor. It was an unanticipated first circumnavigation of the globe by a commercial airline. They flew in total secrecy and radio blackout for six weeks. It’s a great story.

“Author Jon Krupnick, author of Pan Am Pacific Pioneers, will be discussing his wildly successful book about Pan Am’s “boat days.” Our own Captain Don Cooper (the man largely responsible for organizing many of our most spectacular reunions) will set the historical and political scene in the Pacific before 1935, which led to Pan Am’s subsequent hegemony in the area. There will be other speakers as well, all passing along our Pan Am family stories.

“Fittingly, the world ‘aloha’ means both hello and goodbye, and it is with a tinge of sadness that we know that Captain Don Cooper will no longer be doing this. At 82, Captain Cooper feels that this reunion will be his swan song, reminding all of us that many of our ‘Skygods’ are now in their 80’s and 90’s. Our ‘hellos’ are joyous, but as is reflected in the closeness of our Pan Am family, we don’t like saying ‘goodbye.’

“But just as I was thinking this might be the last big all-inclusive Pan Am reunion, up pops the news of a Pan Am Worldwide Family Reunion on Long Island, New York on July 31 – August 3, 2014. It is being sponsored by Pan Amigo News (Miami), a newsletter for former employees for the purpose of keeping in touch, and sharing news of reunions, travel discounts, and finding friends we’ve lost track of.

“But it doesn’t stop there. We also have philanthropic organizations with their own newsletters, such as World Wings International (retired flight attendants), Clipper Pioneers (retired pilots), The Retirees Club (retired ground staff), and the Pan Am Historical Foundation (open to all including non employees). Many Pan Am websites can be found on the Internet, such as everythingpanam.com, and various closed groups just for Panamers. Meanwhile, the Pan Am AWARE store in Miami is busily supplying Pan Am memorabilia to those people who are nostalgic for ‘the Queen of the Skies.’

“Pan Am, as the slogan goes, is ‘Gone But Not Forgotten.’ The company as parent has died, but the family endures; the siblings continue to forge meaningful connections with each other all over the world – finding creative ways, as families do, to project themselves unendingly into the future. As long as the airline’s employees and their children (known affectionately as Pan Am ‘brats’, who grew up flying around the world with us) are still alive, the deep affection for Pan Am will endure.

“And like all families, we’ve had our share of tragedy. Most former Pan Am employees can tell you where we were when we heard about the sale of the Pacific routes to United, the Lockerbie tragedy, and the demise of Pan Am. We share common trauma, as well as phenomenal experiences: the high life and slow death of Pan Am is seared into our collective memory, but nobody can take away our love for our company.

“For those who are interested, I am including a link to a video about our Pan Am world, put together by Captain Tommy Carroll for the last big reunion, which was held in Monaco in 2012. It provides a glimpse of just some of our layovers in 86 countries and every continent, except Antarctica. Click on the following link, (747skygod.com) , and then click on the video ‘Pan Am Gone But Not Forgotten.’

“Then, sit back, relax, and prepare yourself for a nostalgic journey back to the ‘good old days’ – a time when America itself was at its zenith, and working for Pan Am felt like the best job in the world.

“Postscript: This article is also respectfully dedicated to all aviation employees who have lost their companies – our ‘Kissin’ Cousins’ at TWA, the former employees of Eastern, Braniff, Western, PSA, Piedmont, and Republic Airlines – just to mention a few.”

Poster  Poster-1  54panamhawaii

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

Pan Am Series – Part XXVIII: Clipper Cargo – 2

Cargo Flights

45-747F

As described in the previous story, Pan American World Airways was an innovator and leader in the early development of the air freight business. Although freight and cargo was nearly always carried on passenger flights, Clipper Cargo was different and was identified with Pan American’s all-freight operation that for all intents and purposes was an airline within an airline. Whilst the all-freighter flights were included in the passenger timetables, as illustrated in the previous story, the flights operated at crazy times , carrying crazy cargoes and sometimes going to crazy places.

Captain John Marshall flew Pan Am Clippers for nearly thirty years and remembers some of his more memorable flights – and cargoes – when assigned to flying the freighters.  “Flying freighters was always an exercise in curiosity – one never knew just what the next load will bring”, he recalls. On one trip out of Anchorage, the load-master presented the Dangerous Goods Notifications Sheet, a document that listed all the hazardous materials loaded. On the list were all manner of flammable liquids, solids, poisons, corrosives and explosives. It turned out the explosives was an elephant tranquilizer gun, prompting the question whether there was an elephant on board. Also on board were five kilos of 24 carat gold in one kilo ingots. On another flight were six thoroughbred race horses bound for stud in Japan from New York. Marshall and his crew took over the trip at Anchorage and was told by the incoming crew that one big grey stallion had “an emphatic dislike for turbulence, and that during some light chop over Canada, they could hear him whinnying and stomping in his stall and when he kicked the sides of his enclosure the whole plane shook”. After take off the crew made contact with a Northwest flight twenty minutes ahead on the same track at the same altitude. The Northwest crew promised to advise them of any turbulence. Fortunately there was none, and the horse slept most of the way.

“We carried all manner of cargo on those flights – loads of over one hundred tons of payload were not uncommon”, says Marshall, “on one flight I was informed that the day’s cargo consisted of 110 head of elk — stags, does and yearlings. They were the entire load; there was no room for anything else. When I boarded there was no question as to the nature of the cargo. The smell was overwhelming. It followed us all the way across the Pacific, and permeated my clothes for weeks afterward.”

Once, when reporting for duty at the cargo hanger one midnight in Los Angeles, “I thought I had stumbled into the private quarters of the Barnum and Bailey Circus. There were cages all around the tarmac, carrying all manner of exotic fauna. One held two Bengal tigers, on the next pallet were half a dozen caged chimpanzees,chattering noisily at the big cats. Ahead of the wing was a portable stall which held four Lilliputian ponies, each so small it looked like a real horse viewed through the wrong end of a telescope.”

One of his oddest experiences in Anchorage was when he was told he and his crew were operating out of the Air Force Base at Elmendorf. No explanation was given and when they got to Elemendorf they soon found “our big 747 freighter sitting lonely and alone on the most remote pad on the base”. They boarded the aircraft and saw pallets of cargo tightly covered with dark green tarpaulin stretching into the darkness all the way aft. The cargo was Patriot missiles bound for Kimhae, at the southern tip of the Korean peninsula. Upon arrival they were met with battalions of huge trucks, along with the usual heavy loaders and forklifts. The plane was unloaded in less than a half an hour.

Jim Duncan, another former Pan American captain who flew the Clippers for over twenty years, had one interesting freighter trip that was then a highly classified Military Airlift Command (MAC) Mission from Little Rock, Arkansas to Mogadishu, Somalia. At the time Duncan was a 747 Check Airman and held the title Manager of Flying of the New York Base at JFK Airport. He wrote about his experience in his story “Night Flight to Mogadishu” in  Pan American World Airways – Aviation History Through the Words of its People. Below are excerpts from his story:

“It began with Bill McCarthy, the Duty Director in Pan American’s Operational Control Unit informing me that a request had come by way of the Dept. of Defense, the State Department, and possibly the CIA, to ferry a 747 Cargo freighter to Little Rock AFB to take on an extensive load of Class A munitions (rocket propelled grenades, .50 caliber bullets and T.O.W. —Tube-launched, Optically Wired controlled missiles), and transport them non-stop to Ramstein  Airbase, Germany with continuation, after a short crew lay-over in Frankfurt, via Cairo for refueling, to Mogadishu, Somalia. Ramstein’s main runway length of 9300 feet would not allow enough fuel, given the heavy cargo load, to make the flight nonstop to Mogadishu.

“My initial call was to my wife who did not take well to the idea.

“’Are you insane?’ she screamed into the phone. ‘Have you forgotten we have small children? Why you?’

“’It’s something I need to do,’ I replied, assuring her that this was not any different than some military missions I had flown in the past. ‘Plus, there will be added life insurance’, I joked.

“[I put together a crew] and [a]t sun-up the following day, the empty, overpowered 747 Cargo Liner lifted off the runway at JFK like a jet fighter and rocketed to our cruise altitude of 39,000 ft in a matter of minutes on its way to Little Rock AFB. Later that day, after arrival and a few hours rest, we closely inspected the Dangerous Goods Manifest. ‘Looks like a mega load of fireworks,’ commented [one of our crew] sarcastically as we checked the secure tie downs of hundreds of boxes in the lower cargo compartment. In addition to the flight plan, weather and wind forecasts, we were handed a special advisory to steer and remain clear of British and Belgian airspace.  European and African countries had allowed ‘only by exception’ the overflight of any aircraft carrying class A explosives.  

“We took off into the evening sky crossing over the Atlantic to overhead at Quimper, France in the early morning hours and continued on a straight path to land at Ramstein AFB in Southwestern Germany.  An Air Force ‘Follow Me’ truck in bright yellow colors guided us to the Dangerous Cargo loading ramp where six Armored Personnel Carriers were added to the upper deck cargo compartment.  

“Over breakfast the following morning, [the crew] and I speculated how we would be routed from Ramstein to Cairo having been denied overflight rights over Austria, Italy, and Switzerland. We were to be picked-up at the hotel at 3 p.m. for a late afternoon departure. However, back in our rooms we were further perplexed by a phone message stating that our departure from the hotel had been moved up by one hour to allow time for a military classified security briefing. The puzzle was solved at Ramstein when we heard the words of the Air Force intelligence officer: ‘From Cairo Southeast bound to Mogadishu you must fly radio silent. Do not answer any transmissions, don’t use your transponder; what’s more important, you will not obtain the usual Air Traffic Control clearance!’

“That was big news to me.

“Despite this unsettling information, we agreed to stick with the plan and take off on our night flight to Mogadishu. Soon we left France behind and looked down on the dark waters of the Mediterranean flying around the boot of Italy southeast to land in Cairo. During refueling we scrutinized our flight plan once more at the operations office. We were to fly a southeasterly track along the center line of the Suez Canal and the Red Sea. The airspace to the east of our course was Saudi Arabia and Yemen, to the west the Sudan, Ethiopia, the disputed territory of Eritrea, and finally Somalia.  At the mouth of the Red Sea, to make it appear on radar that we  were destined somewhere else, we were to fly one hundred nautical miles off-shore, and around the Horn of Africa.

“’We are going to be pretty much on our own for most of the night without any Air traffic Control contact’, I noted. ‘Let’s take on a bit of extra fuel in case we have to divert to Nairobi.’

“The Pan Am freighter lifted off once again into the night sky. The city lights of Cairo gave way to the darkness of the desert below.  Thirty minutes into the flight, 150 miles southeast of Cairo, the heavy plane was still laboring to reach its cruising altitude. The termination of all communications with the Egyptian Air Controllers created an eerie stillness. The only contact we could safely make was an hourly call to contact Pan Am Dispatch via Berna Radio in Switzerland on the high frequency single side band radio: ‘Pan Am Clipper Operations Normal.’

“We continued to monitor the local VHF air traffic control frequencies for information on other air traffic nearby and overhear various aircraft reporting their positions.

“As we approached 200 miles north of the mouth of the Red Sea, we eased the power up to hold Mach .88, cutting our transit time by ten minutes. A blind warning call came over the radio: ‘Aircraft heading 140 degrees at high speed 65 Miles NW of Addis Ababa, identify yourself.’

“With us not responding, the warnings came repeatedly from Addis Ababa and San’a. ‘Strangest flight during my Pan Am career,’ I remarked as a visible shrug of relief is felt by all three of us once the plane has turned further to the East to carry us out over the Indian Ocean and around the Horn of Africa.

“More than four hours after leaving Cairo we made our first radio call to Mogadishu, where we would arrive forty minutes later.

On the ground, and from the ramp we watched the Armored Personnel Carriers being unloaded. ‘Do you think we could take one for a spin around the ramp?’ [a crewman] asked the Somali officer. ‘If you think you know how to drive it, go ahead,’ he answered.

“It was a small reward for the Pan Am family having performed the assigned task. Pan American had supported our nation in the past.  We were merely filling another square.”

Pan American also carried traditional cargo, like the hard drive of the IBM 305 RAMAC computer, launched in 1956, shown below being loaded onto a Clipper freighter. The hard drive weighed over a ton and stored 5 MB of data. To put this into perspective, it would take  3200 of these units to equal the capacity of that little 16-Gig stick plugged into the side of a laptop.

Computer pic

It would not be surprising that every former Pan American pilot or flight engineer who flew the freighters would have similar stories. Hauling cargo may not have been glamorous, but it must have been fun.

For additional information about Pan American World Airways:

The Book Pan American World Airways – Aviation history Through the Words of its People contains 71 stories written by the people of Pan Am who played important roles in many of the important events in Pan Am’s history. The book is published by BlueWaterPress.

Preview Pan American World Airways – Aviation History Through the Words of its People

For purchasing information, visit the publisher, BlueWaterPress or Amazon

Also available in a Kindle Edition

For a companion book with a timeline of Pan Am history and images of aircraft, timetables and other memorabilia, see a preview of  Pan American World Airways – Images of a Great Airline

The book is also available directly from the publisher, BlueWaterPress or Amazon.

For further information about the history of Pan American World Airways, visit: Pan Am Historical Foundation

The Pan Am Series – Part V: The “Nautical Airline”

An American Clipper Ship circa 1870

An American Clipper Ship circa 1870

Pan American World Airways has always been associated with the sea and things nautical.  Its aircraft were called “Clippers” and many of the Clipper names had references to the sea, particularly with the Boeing 747 aircraft, which were given names such as Pride of the Sea, Champion of the Seas, Spark of the Ocean, Belle of the Sea, Crest of the Wave and Sovereign of the Seas, to name a few.

How Pan Am became the “Nautical Airline” is centered on Pan Am’s founder, Juan Trippe who dreamed of this idea from the beginning of his venture in establishing an airline. How Pan Am was formed is a story of wheeling and dealing, mergers and acquisitions and financial and political maneuvering that is well documented in the Pan Am literature, including Robert Daley’s An American Saga – Juan Trippe and His Pan Am Empire, Marylin Bender and Selig Alyschul’s The Chosen Instrument and R.E.G. Davies’ Pan Am, An Airline and Its Aircraft.

Suffice to say, however, it is useful to have a little background.  In the beginning there were four interested groups, as identified by R.E.G. Davies in Pan Am, An Airline and Its Aircraft. The first group, the Montgomery Group, formed Pan American Airways, Inc. (PAA).  It was founded on 14 March 1927 by Air Force Majors “Hap” Arnold, Carl Spaatz and John H. Jouett, later joined by John K. Montgomery and Richard B. Bevier, as a counterbalance to German-owned carrier “SCADTA” (Colombo-German Aerial Transport Co) that had been operating in Colombia since 1920. SCADTA was viewed as a possible German aerial threat to the Panama Canal.  Eventually Montgomery petitioned the US government to call for bids on an U.S. airmail contract between Key West and Havana (FAM 4) and won the contract.  However, PAA lacked any aircraft to perform the job and did not have landing rights in Cuba.  Under the terms of the contract, PAA had to be flying by 19 October 1927.

On 2 June 1927, Juan Trippe formed the Aviation Corporation of America (ACA) (the Trippe Group) with financially powerful and politically well-connected backing, and raised $300,000.  On 1 July Reed Chambers and financier Richard Hoyt (the Chambers-Hoyt Group) formed Southeastern Airlines.   On 8 July Trippe formed Southern Airlines and on 11 October Southeastern was reincorporated as Atlantic, Gulf and Caribbean Airways.  Trippe then proposed a merger between these three groups and in doing so played a trump card:  He and John A. Hambleton, one of his backers, traveled to Cuba and persuaded the Cuban president to grant landing rights to the Aviation Corporation, making Montgomery’s mail contract useless as a bargaining chip.  After much wrangling between the groups, including a meeting on Hoyt’s yacht during which Assistant Postmaster General Irving Grover threatened that if there was no deal he would not be awarding any contract to anyone, the Aviation Corporation of the Americas was formed, operating as Pan American Airways, headed by Juan Trippe.  Later the corporation’s name was changed to Pan American Airways.

The deadline of 19 October still loomed, however. A Fokker F-VII aircraft was selected for the operation, but could not be used because Meacham’s Field in Key West was not completed and could not accommodate the aircraft. What transpired was an eleventh hour miracle. Pan American’s representative in Miami learned that a Fairchild FC-2 monoplane was in Key West, sitting out a hurricane threat.  The aircraft was owned by West Indian Aerial Express (the Fairchild Group) and a deal was made to charter the aircraft.  The pilot was offered $145.50 to carry mail to Havana that had just arrived on the Florida East Coast-Atlantic Coast Line railroads.  The hurricane threat disappeared and the trip was made.  The rest is history.

On 28 October 1927, the Fokker left Key West on Pan American’s inaugural international flight, carrying 772 lb of mail. On 16 January 1928, the first passenger flight was completed on the same route.  And on 28 October 1928, Pan American established its Miami base at Dinner Key.

The First Clipper

In 1931, Pan Am acquired the Sikorsky S-40, the first aircraft that would be designated “Clipper”.  This designation came about as a result of Trippe’s fascination with ships and the sea.  As a child he had traveled to Europe on Cunard Line ships and this fascination transcended to the idea that Pan Am should be a kind of nautical airline.

RMS Mauretania, a Cunard ship that Juan Trippe might have traveled on to Europe

RMS Mauretania, a Cunard liner that Juan Trippe might have traveled on to Europe.

Along these lines, a maritime culture emerged.  Andre Priester, who Trippe had previously hired as chief engineer, dressed the pilots as naval officers with gold wings pinned to their breast pockets.  Gold stripes were on the jacket sleeves to show rank.  The pilots also wore peaked hats with white covers and a gold strap.  And, according to Robert Daley in An American Saga, Priester “forbade [the pilots] to stuff or twist these caps into the dashing, high-peaked shapes so dear to most aviators’ hearts.”  These naval trappings according to Marylin Bender and Selig Altschul in The Chosen Instrument “served to set distance between the airline and aviation’s all too proximate history symbolized by the khaki breeches, leather puttees, jacket and helmet of the daredevil flyer.  [Pan Am’s] pilots were invested as engineers to whom flying was a scientific business rather than a  thrilling escapade.”  Pilots underwent a stringent and comprehensive training program and, according to former flying boat and retired captain Bill Nash, were required to have college degrees prior to hiring and to demonstrate proven proficiency prior to promotion in the flight deck.  Nash started as a Fourth Officer before rising to Captain.

Sikorsky S-40 - "Southern Clipper" - the first Clipper Ship

Sikorsky S-40 – Pictured is the Southern Clipper

When the S-40 made its debut, it was the largest airplane built in the United States.  Its maiden voyage on 19 November 1931 was from Miami to the Canal Zone carrying 32 passengers with Charles Lindbergh at the controls and Basil Rowe (formerly with the West Indian Aerial Express) as co-pilot.  Igor Sikorsky, who Trippe had earlier brought on board to design an aircraft to Pan Am’s own specifications (the predecessor to the S-40, the S-38) also had some time at the controls.

Trippe named the aircraft the American Clipper.  Perhaps inspired by prints of American clipper ships hanging in his home or reaching back to his Maryland ancestry from where these swift sailing ships originated in the shipyards of Baltimore, it was, according to Bender and Altschul “appropriate then, to call the first transport ship designed for international air commerce after those magnificent vessels.”  Thereafter, all Pan Am aircraft were to be designated Clippers.

Clipper Pride of the Ocean at London Heathrow

Clipper Pride of the Ocean at London Heathrow Airport

Clipper Dashing Wave at Buenos Aires Ezeiza Airport

Clipper Dashing Wave at Buenos Aires Ezeiza Airport

The operation would be in keeping with maritime lore and custom.  The pilot was called “captain” and the co-pilot “first officer”.  The title “captain” implied master of the ship or chief executive of the flying boat.  Speed was calculated in knots (nautical miles per hour), time in bells, and a crew’s tour of duty was a “watch”.  In the cabin, according to Daley, “walls and ceilings would be finished in walnut painted in a dark stain, and the fifty passengers would sit in Queen Anne chairs upholstered in blue and orange. The carpet would be blue, and the windows equipped with rope blinds.  As aboard any ship, life rings would hang from the walls of the lounge.”  The stewards, according to Bender and Altschul, “were modeled in function and appearance after the personnel of luxury ocean liners.  Their uniforms were black trousers and white waist-length jackets over white shirts and black neckties. Stewards distributed remedies for airsickness, served refreshments (and in the S-40, prepared hot meals in the galley of the aircraft), pointed out scenic attractions from the windows of the plane and assisted with the red tape of Customs and landing procedures.”

This nautical approach seemed to carry on through the entire existence of Pan Am.  The flight deck – bridge – was always on the top deck, as on an ocean liner.  This was evident in the flying boats, including the Martin M-130, the China Clipper, the Boeing 314, the Boeing 377 Stratocruiser and the Boeing 747, with its flight deck on the upper deck of the aircraft.

M-130 - China Clipper

M-130 – China Clipper

Boeing 314

Boeing 314

Boeing 377

Boeing 377

The flight deck of the Boeing 314 had the appearance of the bridge of a merchant ship:

The "Bridge" of the Boeing 314

The “Bridge” of the Boeing 314

Note the Clipper ship on the forward bulkhead of the Boeing 707:

Interior of Boeing 707 in All-Economy Charter Configuration.

Interior of Boeing 707 in All-Economy Charter Configuration.

Below, the SS United States and the bridge of a large merchant ship:

SS United States  (photo credit Charles Anderson)

SS United States
(photo credit Charles Anderson)

Bridge of a Roll On/Roll Off merchant ship.

Bridge of a Roll On/Roll Off merchant ship.

The “nautical” feel was also prevalent at Clipper departures, particularly from Dinner Key in Miami during the early years and Pan Am’s Worldport at New York’s John F. Kennedy International Airport in the later years.  There was an atmosphere similar to the departure of an ocean liner, with festivity, sense of adventure and anticipation of a voyage to a distant place.  The setting at the Worldport, particularly with the evening departures to distant destinations, included passengers and well-wishers gathered at the gate in sight of the Clipper being readied for the long voyage ahead.  There was a sense of drama; the type of drama that Juan Trippe probably envisaged for each Clipper departure.  The romance of traveling to faraway places was part and parcel of the Pan Am experience.

The nautical element was also featured in many of Pan Am’s printed brochures and posters, as well as on the cover of an annual report.

1958 Annual Report

1958 Annual Report

However, as the years passed, the romance of the “nautical airline” began to wear out.  Perhaps Pan Am tried to preserve it with the Boeing 747, but times had changed.  The grand ocean liners were soon replaced by cruise ships where passengers were more interested in the on-board entertainment rather than the peaceful environment of the sea (although that can still be experienced on cargo ships).  Airline passengers became more interested in getting from A to B at the lowest fare, rather than experiencing the ambiance of a flying ocean liner.  Airplanes became more like buses, with the exception of the premium cabins, rather than airships commanding the airways. And the bridge, both on many cruise ships and on the largest passenger aircraft in the world, would no longer be on the topmost deck. The sense of command of the airways and the sea has seemed to disappear, and the bridge, “formerly sacrosanct navigational preserves”, as eloquently described by John Maxtone-Graham in Liners to the Sun,  is now simply a functionary in the process of getting passengers from A to B, or in the case of a cruise ship, from A to A via port visits.

On the A-380, the flight deck is located between the main and upper decks:

A-380 - Note location flight deck compared to Boeing 747

A-380 – Note location of the flight deck compared to Boeing 747, pictured above.

And on the newer cruise liners, the bridge is not on the highest deck, as shown here on the Holland America Line’s Eurodam.

MS Eurodam - Note the location of the bridge four decks below the top deck.

MS Eurodam – Note the location of the bridge four decks below the top deck.

Perhaps Pan Am the Nautical Airline was overcome by its own success.  One cannot, however, deny that the idea of a nautical airline was a necessary step in the process of shrinking the globe.  Now, with today’s technology, it probably is no longer needed.  Happily, one tradition of the nautical airline continues:  the Pilot-in-Command of an airliner is still the “Captain”.

For anyone interested in the history of Pan Am, the books referenced above are excellent sources of in-depth analysis of the airline’s story.  Another excellent book, a time-line of historic Pan Am firsts and major events, with illustrations, is Pan American World Airways – Images of a Great Airline, by James Patrick Baldwin and published by BlueWaterPress.  The contents can be viewed at this link: https://jpbtransconsulting.com/pan-am-book-images/, and can be purchased directly from the publisher at this link: http://www.bluewaterpress.com/Catalog/book_pan_am.html

It is also available from Amazon: http://www.amazon.com/Pan-American-World-Airways-Airline/dp/1604520469/ref=sr_1_1?ie=UTF8&qid=1381237003&sr=8-1&keywords=pan+american+world+airways+-+images+of+a+great+airline

Further information about Pan Am history can also be found on the website of the Pan Am Historical Foundation,  http://panam.org/

The Pan Am Series – Part IV: The Karachi Hijacking

747-2

Pan Am Flight 73, a Boeing 747-121, N656PA, Clipper Empress of the Seas, was hijacked on 5 September 1986 while on the ground at Karachi, Pakistan (“KHI”) by four armed men of the Abu Nidal Organization. The aircraft, with 360 passengers on board, had just arrived from Mumbai, India, and was preparing to depart for Frankfurt and continuing on to New York.

The incident began as passengers boarded the aircraft.  The four hijackers were dressed as Karachi airport security guards and were armed with assault rifles, pistols, grenades and plastic explosive belts. At about 6:00 a.m., the hijackers drove a van that had been modified to look like an airport security vehicle through a security checkpoint up to one of the boarding stairways to aircraft.  The hijackers stormed up the stairways into the plane, fired shots from an automatic weapon, and seized control of the aircraft. Flight attendants were able to alert the cockpit crew using intercom, allowing the pilot, co-pilot and flight engineer to escape through an overhead hatch in the cockpit, effectively grounding the aircraft.

During the following 16 hours, Zayd Hassan Safarini, the Jordanian leader of the hijackers, demanded the return of the flight crew to fly the aircraft to Larnaca, Cyprus, where he wanted to secure the release of Palestinian prisoners being detained in Cyprus. During negotiations between Safarini and Pakistani authorities, Safarini threatened to kill all passengers. Four hours into the hijacking, one of the passengers was shot and pushed out the door onto the tarmac below. As nightfall arrived, the hijackers herded the passengers and crew members into the center section of the aircraft. The four hijackers opened fire on the passengers and crew, and threw grenades among them, killing almost 20. Most of the survivors escaped through two doors of the plane which were forced open when the firing began.

55-Empress of the Seas   747-3

Pan Am Captain Hart Langer was in Hamburg at the time of the hijacking and received word that the hijackers were demanding a crew to fly them anywhere they wanted to go.  Below are his recollections of what happened in excerpts from his essay “Karachi Hijacking – Rescuing a 747” in the book Pan American World Airways – Aviation History Through the Words of its People, published by BlueWaterPress.

” * * *  A 747 without a crew was useless to the hijackers, and they demanded that Pan Am provide an Arabic-speaking crew to fly them where they wanted to go.  Captain Jim Duncan (System Chief Pilot), through his contacts in IATA, called Captain Jazza Ghanem, the Vice-President of Flight Operations at Saudia (Saudi Arabian Airlines) to see if they could help out.  Captain Ghanem was willing, but unfortunately was overruled by top management at Saudia.

“As a result, the consensus at System Operations Control at JFK (New York), was that if Pan Am could find a volunteer crew, negotiations with the hijackers would hopefully get them to release all of the passengers in return for flying them to some other location.  Captain Duncan wanted to know if Captain Ed Cywinski and I could head to Karachi and fly the 747 to wherever the hijackers wanted to go, in return for releasing all 390 passengers.  We agreed.  Bob Huettl, a check Flight Engineer who was laying over in LHR (London), also volunteered. * * *

“As it turned out, the APU (Auxiliary Propulsion Unit) that was supplying electrical power to the 747 in KHI had a small oil leak, and the Tech Center at JFK had predicted exactly when it would shut itself down and stop providing power to the 747.  When it finally happened, the airplane went dark, and the hijackers thought that they were under attack.   They herded all the passengers into the overwing area, began shooting people at random, and set off numerous explosive devices.  At that point, the Pakistani army did indeed attack the airplane and finally overpowered the hijackers.

“All of this happened while we were en route to KHI.  Captain Duncan was able to get in touch with the Swissair DC-10 using a phone patch and HF radio, and informed us that the hijackers had been arrested.   When we arrived, we had a chance to inspect the airplane.  The carnage was unbelievable * * *   Pan Am dispatched a crack team of mechanics from LHR to KHI, and in five days they had the airplane in a flyable condition – which is remarkable considering that there were fifty-seven bullet holes in the fuselage.   Ed, Bob, and I flew the airplane back to JFK with a fuel stop in Frankfurt.  * * * “

In a related story, former Pan Am flight attendant Liz Morris tells about her volunteer work on Pan Am’s Care Team after the Karachi hijacking to assist families from that flight.   In her story, excerpted below, also from Pan American World Airways – Aviation History Through the Words of its People, she tells about a special passenger she cared for who was on the Clipper when it was hijacked:

“At that time – before Federal law required airlines to establish Care Teams to assist families and survivors of crashes and other disasters — Pan American used a one-on-one process to assist such survivors.  I was selected as one of 50-100 volunteers to meet the Boeing 747-121 upon its arrival with some 300 survivors at John F. Kennedy Airport, New York.  We were instructed to stay with our designated passenger or family and do everything possible to assist them with ground transportation, telephone communications, re-bookings, etc. (All immigration formalities had been attended to, via passenger listings, before the aircraft’s arrival, we learned.)

“I was first in the line to receive my special passenger or family – perhaps because of my 20-year seniority and/or because I worked in Special Services, which dealt with such situations.  I assumed I would be assigned the first passenger out of First Class – a celebrity or VIP of some kind.  Imagine my surprise when, as we lined up in the large and spacious JFK arrival hall to greet the traumatized passengers of Flight 73, I suddenly saw a skinny young  Pakistani teenager break from the oncoming crowd and run toward me shouting “Mrs. Morris, Mrs. Morris…”   * * *

“As he approached me, I recognized him.  Through several preceding years he had come to my office as the unaccompanied minor VIP son of an influential Pakistani family.  The first time he was brought to me he was a sad little boy weeping profusely.  * * *

“Now, on that fateful September day 25 years ago, as the young man ran up to me – still small and slender – I immediately recognized him as my young friend but couldn’t comprehend that he had been on Pan Am Flight 73.”

Bill Lange, then General Manager of Pan Am System Control, was also involved in this event from the Emergency Command Center in New York.  Here are his recollections:

“At the time, I was Gen Mgr of Pan Am System Control and thus ran the Emergency Command Center (NYCOZPA) dealing with this flight.  I well remember Hart Langer and Ed Cywinski agreeing to go to Karachi to fly the aircraft out with the hijackers if that became necessary, a decision on their part that cements them in my mind as the bravest people I’ve ever personally known.  They were, in fact, both in New York and I believe we got them last minute seats on as Swissair flight to Zurich with a connection from there to Karachi, although my memory on the particular flights involved may be fuzzy. 

“With the Command Center up and running, we were tied into the US Government Emergency Operations Center in Washington and also with Pan Am stations throughout the region.  We also had a direct link to Karachi via an open phone link into the Lufthansa (I think) station manager’s office because that office had windows overlooking the aircraft on the tarmac.  We were in direct connection through that office though the entire event and got the word first hand when the APU died and the aircraft went dark, leading to the explosions and shooting onboard.  During the hours of stand-off, Pan Am station and operating management were dispatched to each of a large number of airports around the region that we thought the hijackers, if they ever got airborne, might choose as a destination.  We also were back and forth with the US State Department and Military at the US Government Emergency Operations Center, providing information that was to be used to prepare a Delta Force team if the decision was made to try and free the hostages.

“It was a long night and next day at JFK and many pieces of it remain in my head in only fuzzy fashion, but one part that I do remember was after the aircraft was retaken and as the passengers were being given treatment and otherwise helped, we arranged the flight of two Pan Am 747 aircraft into Karachi to bring the passengers and crew members back to the US via Frankfurt.  During the Frankfurt stop, the badly injured passengers and crew were brought to the US military hospital there for treatment.  As these flights were being prepared and boarding priorities were being established, I took a call over the US government connection from the head of the FBI team that was just starting to investigate the who, what, why and how of the hijacking.  The first words out of his mouth were about how the FBI was commandeering the upper deck lounges on both aircraft and how their teams planned to board both aircraft in Frankfurt and use the lounge to conduct interviews of all of the passengers and PA 73 crewmembers on both flights during their passage back to the US.  He wanted names and details and directed that Pan Am set up interview schedules for everyone interviews and, essentially, provide staff service to the FBI throughout the flights.  I quickly said no, that the passengers had been through serious trauma and anguish and we were not going to add to that as we brought them home.  Further, the well-being of those passengers was the first and only priority of the Pan Am staff on those aircraft.  The conversation then through several stages of increasing noise and argument leading to my final phone statement that Pan Am would prevent the FBI agents from even getting either of the flights to pester our passengers and that they (the FBI) could meet with the passengers after we had brought them safely to the US – upon saying which, I hung up the phone.  In the end, no FBI interviews took place onboard, although we did tell passengers of the FBI interest in speaking to them and helped some volunteering passengers to meet with the FAA at a JFK hotel after their arrival.  I must admit to worrying for some time after PA73 whether I had that night put myself on an FBI list somewhere for special treatment should I ever happen to stumble in their direction.

“In the aftermath, there was great concern about the ongoing state of mind of Pan Am crews throughout the system on the new risks of hijacking.  Karachi was possibly the first time that a hijacking raised the possibility of crews and passengers finding themselves on a death flight – something that became all too real on 9/11.  Pan Am thus developed a campaign presenting all Pam Am crews with a detailed story of what the company had done to support the crews taken at Karachi.  A centerpiece of that was a 30-minute video-taped reenactment of the actions taken  at NYCOZ at JFK during the event, narrated various by me, Jim Duncan and Hart Langer.  I still have that tape on a shelf in what my wife calls my personal Pan Am Memorial Shrine, aka my basement office.

“I’m sure that everyone involved in aviation has a host of stories that they could tell about their experiences, but I will always take particular pride in my 19 years at Pan Am and the stories that members of the Pan Am family relate when they get together.  To me, Pan Am was a truly special place and time populated by special people doing amazing things.”

Pan American World Airways – Aviation History Through the Words of its People, cover pictured below, is a collection of essays  written by the people of Pan Am, the pilots, the flight attendants, the station managers and other staff who participated in the history making events that arguably made Pan Am the greatest airline that ever was—and certainly the most renowned and celebrated.

CoverDesign.Book2-2011

From the preface:

“On December 11, 1934, Pan Am’s founder, Juan T. Trippe in a New York City speech stated:

‘By each successive step, aviation is advancing to that potential ideal of a universal service for humanity.  By overcoming artificial barriers, aviation can weave together, in closer understanding, the nations of the world, and lift for the peoples of the world those horizons which have too long limited the prospective of those who live upon this earth.’

“These words are fulfilled in this book, an anthology of stories written by the people of Pan Am.  They were there at the important and news-making events that shaped the airline’s life.  Many of these events made headlines around the world, such as the carnage at Tenerife or the Lockerbie bombing.   And, with the recent fall of Muammar Ghaddafi, the name Pan American is still commanding space in news publications today.  Other events, among so many, might have just been a small item in the local newspaper or were never reported at all. 

“There were those employees who went beyond the call of duty; others were simply doing their job and in some cases there was loss of life of their dear friends.   The bottom line, big or small, heroic or otherwise, is that the events were important to the airline and its people.  This is the story we have to tell: The historic achievements of Pan Am as experienced and lived by its greatest resource – its people.”

Among the 71 essays are recollections of the inaugural flights of the Boeing 707 and 747, the flight that brought the Beatles to the United States for their appearance on the Ed Sullivan Show and flights carrying dignitaries such as Winston Churchill and Mother Teresa.  Other stories recall Pan Am’s involvement in the rescue of orphans during the Viet Nam War and the final closing of its Saigon Station.  There are personal recollections of hijackings, Presidential Press charters, the sale of Pan Am’s Pacific routes and the merger with National Airlines.  Finally is the narrative by the pilot who was captain on Pan Am’s last revenue flight on December 4, 1991.

These stories and much more are included in this book and any student or fan of aviation will find a treasure trove of history and memories.

Below are some comments:

From Michael Manning, Broadcast Journalist and Media Consultant,

“[The book takes the] reader ‘inside Pan Am’ relative to its achievements and tragedies from a first-person perspective. * * * [O]ver 70 first-hand accounts . . . that lend authenticity to the human experience shared by employees at all levels of the company.  By the conclusion of the book, what becomes evident is that this unique US institution—long admired as ‘the American Flag’ by many foreign countries—has also come to represent a piece of the USA that has been sadly lost. This wonderful presentation of Pan Am revealed without barriers allows the reader to ponder a company that was only as great as the people who made it ‘The World’s Most Experienced Airline’”.

From Bobby Booth, long time airline consultant and aficionado,

“The stories in this book make up what is essentially one important story – a story of dedication, heroism, and sacrifice – by an airline and its people during an important period of aviation history.  It is a story that needs to be preserved in history for future generations.  This book is an important step in that direction.”  

From Edward S. Trippe, Chairman, Pan Am Historical Foundation,

” . . . is a tribute to the legacy of one of the world’s great airlines and the men and women who for six decades were the soul of the company. * * * [This is] a compelling book, which through the words of its contributors captures much of the joy, adventure and spirit which was Pan Am.”

This book is available for purchase directly from the publisher:

http://bluewaterpress.com/Catalog/book_pan_am2.html

More information about Pan American World Airways history can be found on the website of the Pan Am Historical Foundation.

http://panam.org/